Dear Mister Arthur, The whole team of the Hotel Park Inn by Radisson Lille Grand Stade thanks you for trusting us and for your feedback about your stay.We appreciated your assessment concerning our service quality, and our staff friendliness who make their best to offer you memorable moments.We want to thank you one more time for these precious comments and we hope to have the sincere pleasure to welcome you again at the Hotel Park Inn by Radisson Lille Grand Stade.Best regards, Hassène LAHCENE – General Manager Hotel Park Inn By Radisson Lille Grand Stade.

Dear Mister Michael,The whole team of the Hotel Park Inn by Radisson Lille Grand Stade thanks you for having stayed in our hotel, and for having shared with us your remarks. We always upgrade guests who are upgraded. However, on the evening of your arrival, we had no more superior rooms available. We apologise for the inconvenience. We will be happy to upgrade you for a future stay in Lille.We stay at your disposal

Dear Sir, dear Madam, We sincerely thank you for leaving us a comment and we are sorry to hear that your stay did not give you complete satisfaction. We know that the comfort of our customers is at the center of our concerns and that we are actively working to resolve these discomforts. Regarding the problem of hot and cold water, we are very sorry for the inconvenience encountered. We have already notified the technical service so that they can solve the problem. Next time, do not hesitate to inform the reception who will change your room. Regarding the breakfast, we apologize for the dissatisfaction encountered. Please note that this does not reflect our usual services and that the new health measures also force us to adapt. We try our best to adapt to government standards and for this we have to make decisions such as setting up breakfast in the room. We would like to return to a buffet breakfast as soon as possible. However, we take good note of your comments which are valuable and which allow us to improve on a daily basis. We fully understand the difficulties encountered during your stay and are sorry that this has tarnished your experience with us. Know that we are actively working to always improve the service we offer to our guests and are therefore very grateful for your feedback. Hassène LAHCENE – General Manager Hotel Park Inn By Radisson Lille Grand Stade.

Dear Mr. Michael, The entire team at the Hotel Park Inn by Radisson Lille Grand Stade would like to thank you for staying with us and for sharing your comments with us. We appreciate your assessment of the quality of our services and the friendliness of our staff who do everything to make our guests' stay as memorable as possible. We hope to see you again very soon at the Hotel Park Inn by Radisson Lille Grand Stade. Hassène LAHCENE - General Manager Hotel Park Inn By Radisson Lille Grand Stade.

Dear Sir or Madam, the whole team of the Hotel Park Inn by Radisson Lille Grand Stade thanks you for having trusted us and for having shared your experience with us. We are glad to hear that your stay met your expectations. We appreciated your assesment regarding all the services of our hotel particularly our location and our tranquility. We thank you for your feedback and we look forward to welcoming you soon again at the Hotel Park Inn by Radisson Lille Grand Stade. Hassène LAHCENE – General Manager Hotel Park Inn by Radisson Lille Grand Stade

Dear Madam, The whole team of the Hotel Park Inn by Radisson Lille Grand Stade thanks you for having trusted us and for having shared your experience with us. We are glad to hear that your stay gave you full satisfaction. We appreciated your assessment concerning our service quality, and our staff friendliness. Your satisfaction is the best reward for our staff that does its best to meet your expectations. Madam, we thank you for your feedback and we look forward to welcoming you soon again at the Hotel Park Inn by Radisson Lille Grand Stade.

Bonjour, Toute l'équipe de l’Hôtel Park Inn by Radisson Lille Grand Stade vous remercie pour votre retour au sujet de votre séjour. Nous sommes navrés que votre séjour parmi nous ne soit pas déroulé comme vous l’auriez souhaité. Nous restons à votre écoute si vous souhaitez nous informer de plus de détails concernant votre séjour. Nous sommes toujours à l’écoute de vos conseils et nous espérons vous revoir très prochainement à l’Hôtel Park Inn by Radisson Lille Grand Stade.

Dear Sir, The whole team of the Hotel Park Inn by Radisson Lille Grand Stade thanks you for your feedback about your stay. We appreciated your assessment for the whole services of our hotel. Your satisfaction is the best reward for our staff that does its best to meet your expectations. We are looking forward to see you soon at the Hotel Park Inn by Radisson Lille Grand Stade.

Cher Jerald, Toute l'équipe de l’Hôtel Park Inn by Radisson Lille Grand Stade vous remercie d'avoir séjourné chez nous et de nous avoir fait part de vos observations. Nous sommes ravis d’apprendre que votre séjour ait répondu à vos attentes. Monsieur nous vous remercions pour votre commentaire, nous avons hâte de vous accueillir à nouveau à l’Hôtel Park Inn by Radisson Lille Grand Stade.

Hello, The whole team of the Hotel Park Inn by Radisson Lille Grand Stade thanks you for having stayed in our hotel, and for having shared with us your remarks. We appreciated your assessment concerning our service quality, and our staff friendliness. Your satisfaction is the best reward for our staff that does its best to meet your expectations. We want to thank you one more time for these precious comments and we hope to have the sincere pleasure to welcome you again at the Hotel Park Inn by Radisson Lille Grand Stade.

Good afternoon, The whole team of the hotel Park Inn by Radisson Lille Grand Stade thanks you for your comment. We are delighted to read that you enjoyed your stay with us. We appreciate your note and your remark concerning our hotel and our location. We look forward to welcoming you gain. Best regards

Good morning, The whole team of the hotel Park inn by Radisson Lille Grand Stade thanks you for sharing your experience on this web site. We are delighted to read that you enjoyed your stay with us. We appreciate your note and your remark concerning our location. We have well noticed your comment concerning the parking. Please notice that this one is private. Finally, this car park is secured and offers an easy access to our hotel, thanks to the lifts. We look forward to welcoming you again. Best regards

Dear Irene, The whole team of the hotel Park Inn by Radisson Lille Grand Stade thanks you for sharing your experience with us. We are delighted to read that you enjoyed your stay. We have well noticed your comment concerning the car parking. Please notice that this one is private. The public rate is fixed at 18 € for 24h. As a resident of the Hotel Park Inn by Radisson Lille Grand Stade, you benefited from a special offer as we make it accessible at 12 €. Finally, please note that this car park is secured and offers an easy access to our hotel, thanks to the lifts. Thank you for your confidence and we look forward to welcome you again. Best regards

Dear Hinrich, The whole team of the hotel Park Inn by Radisson Lille Grand Stade thanks you for sharing your experience with us. We are delighted to read that you enjoyed your stay. We appreciate your note and your remark concerning our hotel, our room and our breakfast. Thank you for your confidence and we look forward to welcome you again. Best regards

Good Morning, The whole team of the hotel Park Inn by Radisson Lille Grand Stade thanks you for sharing your experience on this web site. We are delighted to read that you enjoyed your stay with us. We appreciate your note and your remark concerning our room and the quality of our services. We will share your observation with the concerning person. In fact, there is no mini bar in the room, and we regret that it disrupted your stay. Nevertheless, a Food Kiosk is present at your service at the reception, and this one offers drinks and fresh products 24/7. We look forward to welcoming you again. Best regards

Dear Sir Piper, The whole team of the hotel Park Inn by Radisson Lille Grand Stade thanks you for sharing your experience on this web site. We are very sorry for the inconvenience that you encountered. We have well noticed your comment regarding the effectiveness and friendliness of our staff and we sincerely apologize. Please noted, that doesn’t reflect the high quality service we want to give to our clients and we assure you that it won’t happen again. We transfer the information to the concerning person and she will fix the situation. We remain at your disposal shall you need more information or if you have any questions. Best regards

Dear Gary, We thank you for sharing your feedback. We are delighted to read that you enjoy your stay with us. Be sure we will share your compliments with the team. The whole team of the hotel Park Inn by Radisson Lille Grand Stade looks forward to welcoming you again! Best regards

The whole team of the Hotel Park Inn by Radisson Lille Grand Stade thanks you for having stayed in our hotel, and for having shared with us your remarks. We appreciated your comments about our hotel and we are delighted to know that you had a pleasant stay. We want to thank you one more time for these precious comments and we hope to have the sincere pleasure to welcome you again at the Hotel Park Inn by Radisson Lille Grand Stade.

Sir, The whole team of the Hotel Park Inn by Radisson Lille Grand Stade thanks you for having stayed in our hotel, and for having shared with us your remarks. We appreciate your comments concerning our beds and our location. Indeed, the stadium is only 1 minute away from our hotel on foot. We have well noticed your comment concerning our staff and the cleanliness. We apologize for these inconveniences, that don’t reflect our high quality standards. Be sure that this will not happen again, we always ensure that our guests are satisfied of their stay. We took into consideration your comments and we will do our best to satisfy you during your next stay at the Hotel Park Inn by Radisson Lille Grand Stade.

Cher voyageur, Je vous remercie pour votre retour. Je suis ravi que vous ayez passé un très agréable séjour au Park Inn by Radisson Lille Grand Stade. J'espère que nous aurons la chance de vous accueillir de nouveau très bientôt. Jean Motritch, General Mananger

Dear Stan, Thank you very much for your feedbacks. I am very glad to read that you had a pleasant stay and that you enjoyed our location. I am very sorry to see that our new buffet breakfast did not reach your expectations. Our Chef suggests every day fresh and seasonal products in order to create a large original choice of breakfast. I hope we will have the chance to welcome you again soon.

Dear Madam, Sir, We thank you most sincerely for having stayed at the Park Inn Lille Grand Stade and for taking the time to share your comments. We appreciate all this positive feedback concerning our hotel and our staff. These comments will be shared to the team. Concerning the catering, we are surprised about your comment. In fact, our chef is certificated and mostly appreciated. We have shared your comment to our Catering Manager to work on this fact. Again, we thank you for these precious comments and hope to have the sincere pleasure to welcome you again at the Park Inn by Radisson Lille Grand Stade. Sincerely, Jean Motritch General Manager

We sincerely thank you for taking the time in filling up our Guest Satisfaction Survey. Your comments, suggestions are always extremely important for us and very helpful to constantly improve our service and Hotel quality.

Dear, We sincerely thank you for taking the time in leaving your comment on Hotels.com about our hotel. Your suggestions are always extremely important for us and very helpful to constantly improve our services and the hotel quality. We also apologize for the concern of your meals at the breakfast time. We forwarded the information to our catering service. The requests of our clients are our priority. We apologize for the concern you had about the lifts in the hotel. It does not reflect our usual high quality standards We thank you for these precious comments and hope to have the sincere pleasure to welcome you again in our hotel when your travels bring you back in the area. With my kindest regards, Lionel Van Den Haute General Manager

Dear Guest, First of all, we want to sincerely apologize for any inconvenience caused during this incident. Unfortunately, what happened was totally out of our control. However, we tried to manage it as smoothly as possible for our guests by arranging the hotels transfer and accommodation. It is never a pleasant experience for a guest to be relocated in another property and we would like to apologize again. Best Regards

Dear Steve First of all, we want to sincerely apologize for any inconvenience caused during this incident. Unfortunately, what happened was totally out of our control. However, we tried to manage it as smoothly as possible for our guests . We are sorry to hear that you did not enjoy the restaurant at the other property. As per our rules, we relocated you in a 4 star hotel. Also regarding the car park, this is a mistake from us as we would provide you with a ticket to leave the car park. Once again, we are really sorry for this unpleasant experience