Suite, 1 Queen Bed | View from room

Reviews of Thunderbird Fiesta Hotel & Casino

4 out of 5
Thunderbird Fiesta Hotel & Casino
Alcanfores 475, Miraflores, Lima, LIMA

Reviews

8.4

Very Good

Rating 10 - Excellent. 146 out of 339 reviews" "
Rating 8 - Good. 130 out of 339 reviews" "
Rating 6 - Okay. 31 out of 339 reviews" "
Rating 4 - Poor. 18 out of 339 reviews" "
Rating 2 - Terrible. 14 out of 339 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good locate to stores, mall, very clean and space is good
Stayed 4 nights in Oct 2021

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 4 nights in Sep 2021

10/10 Excellent

Joseph T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Orbitz not so much! They gave me a reservation for a hotel with no vacancies that day. Luckily I called ahead for a special request and was informed that they were fully booked and that Orbitz should not have given me a reservation. Bravo to the hotel and completely unprofessional on the part of Orbitz. Orbitz users beware...this happened. Still waiting for my refund!
Stayed 1 night in Apr 2021

8/10 Good

Emma Reyna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be updatedplace looks old for a 15 year hotel
Stayed 9 nights in Nov 2020

4/10 Poor

GarryCoster, TRUJILLO

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Great location.Pricing for returning guests needs to be reviewed...Property neede a Spuce up. It is looking tied
Stayed 2 nights in Aug 2020

10/10 Excellent

Patricia, West Palm Beach, Florida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION. Very clean and secure. Multiple amenities. Large rooms with ample room to enjoy. Nice towels and crisp sheets.
Stayed 5 nights in Feb 2020

2/10 Terrible

Claudio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to all shops and restaurants. Room was nice and spacious , however out of date. Need to plug in few USBs. It is pretty cheap to spread some around the room. Even the front desk did have a usb charger, I had to go borrow one from the Marriott next door. It Needs some maintenance but overall the stay was excellent.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come again ! Close to everything you do not need to take a taxi to everywhere you can walk ! Tommy
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service, amenities
Poor customer service , front desk was not welcoming at all
Stayed 2 nights in Feb 2020

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

JeanPierremille, Liberia Costa Rica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the worse administration.do not know how please there clients
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location, only downside is parking. Have to park on the lowest level available and most of the parking slots are rented to third parties
Stayed 1 night in Dec 2019

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a amazing time the staff always very helpful just sorry I didn't have more time will definitely recommend your hotel
Stayed 7 nights in Nov 2019

8/10 Good

Marc-Andre, Montréal Québec Canada

Traveled with partner
Liked: Cleanliness, staff & service
Very large suite on 2 floors with good size living room but old and not so clean furniture. 2 bathrooms & kitchen. Would have preferred a King size bed versus Queen size. We only had 1 night in Lima so it was ok and good location
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked a suite and upon arrival they gave me a Junior suite - that is not what I booked. The stuff was not accommodating in any way. The property looked old and not updated. The staff was not friendly. Restaurant hours only until 10 pm and Room service hours is only till 11pm. I ordered a club sandwich and came with 1 little package of mayo 1 ketchup and 1 mustard. For the price I could have stayed at another much better place.
Stayed 1 night in Sep 2019

2/10 Terrible

Iman

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Not good for business trip
Stayed there on my business trip, and I am not happy at all. The windows are not sealed, so you can hear everything in the street even in top floors, rooms are cold with small portable radiator, and staff are not friendly at all. Not recommending it.
Stayed 2 nights in Sep 2019

10/10 Excellent

Alex

Stayed 3 nights in Sep 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid-range hotel
We stayed here at the end of a three week trip in September 2019. The rooms are outdated but extremely spacious and warm. It was nice to come back to the room after a long day of walking - Barranco is a quick 1.5 mile walk or 8 min taxi away. The rooms and bathroom are clean, sheets and bed are clean. Be careful walking upstairs and on the steps - they are slippery. Breakfast was a huge spread with fresh juices, detox juices, fruits, breads, everything imaginable, and they serve until 10:30am. I also recommend a spa day - I tried a few other massage places in Peru and had a so-so experience and a terrible experience, but my facial and massage at the hotel were perfect. The massage room was clean, the massage table comfortable, the masseuse professional. There was a closet, shower and bathroom in the massage room and she turned on the heat to make the room more comfortable.
Stayed 3 nights in Sep 2019

10/10 Excellent

Tom, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great rooms. We didn’t visit the adjoins casino or restaurants but they were convenient. Lots of things close by including a upscale grocery store (ala Whole Foods) and a bank.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sofa bed in our suite was uncomfortable and should be placed in the trash
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, comfortable but dated rooms. Great location
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Juber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. The room is perfect. Has a lower level for the kitchen and the living room with its own tv & second level for the room w/ tv and bathroom . The staff was most helpful and extremely polite. The casino is great and the hotel in general was fantastic. The location is great too. Close to everything
Stayed 1 night in May 2019

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, room comfort
Hotel Fiesta
Good experience. The location is perfect
Stayed 11 nights in May 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very nice, clean and we had a very comfortable accommodations, the staff was totally awesome and very helpful .we would stay there again and highly recommend.
Stayed 10 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Liked that it has a casino in the same building, lots of space downstairs and upstairs. Didn’t like that it was too noisy starting at 7:00 am. Hard time finding a parking spot, WiFi is slow
Stayed 1 night in Apr 2019

10/10 Excellent

Gilberto Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Servicio
Un Hotel encantador te hace sentir como en casa con todos los servicios , súper ubicación muy serca a todos y con un supermercado frente a el, único inconveniente unos ventiladores traseros los cuales hay momento que generan mucho ruido indiscutiblemente lo recomiendo y es mi lugar ideal en mi próxima estadía y el Spa muy recomendado.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms seemed to be all 2 floors, made for a great and spacious experience. Great Hotel, and multilingual
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful place, very comfortable and excellent customer service
Stayed 14 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
They have never emailed the bill to me as promised , 1 f or $22,and 1 f $197.????
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! A bit past its prime, but great room Loft style, very well equipped with nice bathtub! Very closed to everything! And have their casino on site, many years since I went in one, but was so fun! Definitely a place I would come back to! Only down side, their shuttle service to/from hotel as they are twice the normal rate.
Stayed 1 night in Jan 2019

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk had difficulties connecting to the room of a guest and their wi-fi was down for days
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

10/10 Excellent

Bernardo, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would say that the only thing to keep in mind is the hours of service, but after that, 10/10
Stayed 7 nights in Oct 2018

10/10 Excellent

Norma, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Iman

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Loud and bad service
The hotel is close to a very busy street and the windows are not sealed, so you can easily hear every car passing and honking. Service is also not good.
Stayed 7 nights in Sep 2018

8/10 Good

Ketan

Liked: Staff & service, room comfort
Location is good. Rooms are specious. Staff is good. Cleanliness needs improvement. Breakfast is ok. Not worth.
Stayed 1 night in Sep 2018

4/10 Poor

Sohail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rundown property noisey. Tried three different rooms could not sleep due to noise
Stayed 1 night in Sep 2018
Response from Andres Egues on Sep 22, 2018
Good morning, we regret that the hotel has not been to your liking for the noise issue. let's see the issue to be able to solve it.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Andres Egues on Sep 24, 2018
Muchas, gracias por su calificación

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Andres Egues on Sep 24, 2018
Buenos días gracias por su califiacion

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Very good Staff and location. Bath tub and lamps has stains, dor sure hotel needs a renovarion
Stayed 4 nights in Aug 2018
Response from Andres Egues on Sep 22, 2018
Good morning We appreciate your qualification, and we will see the theme of the lamps.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location, noisy rooms, friendly staff
Older hotel with single glazed windows on a busy street spells poor sleep quality without earplugs.
Stayed 8 nights in Aug 2018
Response from ANDRES EGUES on Sep 22, 2018
Good morning We appreciate your comments and rating, we will see the issue of noise to improve the quality of our service.

10/10 Excellent

Verified traveler

Great location-Large Room
Stayed 5 nights in Aug 2018
Response from Andres Egues on Sep 22, 2018
Good morning thank you for your qualification

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great concept!
They should take care in upgrading some features, overall is very good
Stayed 11 nights in Jul 2018
Response from Andres Egues on Sep 22, 2018
Good morning Thanks for your comments and rating, we are seeing our points to improve.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable,near to diferent nica restaurantes ,casino and supermarktet.all are easy.
Stayed 4 nights in Aug 2018
Response from Andres Egues on Sep 22, 2018
Good morning Thanks for your coments