Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Check availability

Reviews of Manto Hotel Lima – MGallery

4 out of 5
Manto Hotel Lima – MGallery
Calle Los Libertadores 490, San Isidro, Lima, Lima

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 326 reviews" "
Rating 8 - Good. 85 out of 326 reviews" "
Rating 6 - Okay. 17 out of 326 reviews" "
Rating 4 - Poor. 3 out of 326 reviews" "
Rating 2 - Terrible. 2 out of 326 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Valley Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at an MGallery Hotel. They are becoming our favorite. The design, location, and service were all excellent.
Stayed 2 nights in Mar 2024
Response from Xiomara Nunez on Apr 8, 2024
Dear Robert, Thank you very much for your stay at Manto MGallery Hotel. We are very glad to read that you enjoyed your stay and thank you for highlight our modern facilities, strategic location and overall the great service provided by all our team members. We appreciate one more time your preference and we hope to see you in your next visit. Kind Regards, Xiomara NunezFront Office Manager

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Xiomara Nunez on Mar 26, 2024
Dear MariaOn behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay.Our commitment is your return, so we will be happy to have you back soon.Best regards,Xiomara NunezFront Office Manager

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed hotel with helpful friendly staff. Our stay was cut short due to itinerary changes but would definitely recommend and we would love to stay again in the future
Stayed 1 night in Oct 2023
Response from Xiomara Nunez on Nov 7, 2023
Dear JohnOn behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and the service provided by all our team members.Our commitment is your return, so we will be happy to have you back very soon.Best regards,Xiomara NunezFront Office Manager

10/10 Excellent

Oswald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and impecable lobby, restaurant, and room. I rarely opt to have breakfast at a hotel, but I would definitely recommend it. Had a great dinner here, as well. Area around the hotel is quiet, with shops and a supermarket within a few minutes walk.
Stayed 2 nights in Sep 2023
Response from Xiomara Nunez on Nov 7, 2023
Dear Oswald,On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay, overall, our delicious breakfast and menu from our restaurant “Saya” and our strategic location.Our commitment is your return, so we will be happy to have you back very soon.Best regards,Xiomara NunezFront Office Manager

10/10 Excellent

Jorge, Santiago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and good rooms. Very profesional staff.
Stayed 3 nights in Aug 2023
Response from Victor Nilo C. L. / Front Desk Agent on Aug 31, 2023
Estimado Sr. JorgeMuchas gracias por compartir su experiencia en Mgallery Manto Hotel Lima, nos alegra saber que ha podido disfrutar de las instalaciones y que nuestro equipo ha estado a la altura de sus expectativas.¡Esperamos verlo pronto de regreso!Cordialmente,

4/10 Poor

Daniela

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Karina Gamarra on Jul 4, 2023
Estimada Daniela, Extiendo nuevamente nuestras mas sinceras disculpas por los inconvenientes ocurridos y espero haber resarcido de manera positiva su estadía luego de nuestra conversación. Muchas gracias por su tiempo y retroalimentación y esperamos de todo corazón su pronto retorno. Saludos cordiales,

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best of San Isidro!
This was the first time I stayed at this property, but have been to Lima many times. I usually stayed at the same hotel, time after time. I decided to shake it up a bit and I AM GLAD I DID! It is a wonderful, little, boutique property. The staff is extremely friendly and go the extra kilometer in regards to service. From the point of check-in, to checking out, I had a great stay. Maykol, Hector, Erik, and the rest of the staff are amazing. They made my stay extremely memorable. It's really nice to be on a first name basis with almost everyone in the hotel by the time you check out. The room I had was very nice sized and very comfortable all around. I was on a higher floor, I had a nice sofa and desk. The room is well appointed with a lot of access to outlets in good places. The bed was extremely comfortable and the shades and curtains were very good at blocking out the sun. Also the HVAC system was really nice and worked really well. I know it sounds weird that I mention that but I couldn't tell you how many times I've stayed at a property where it's like a jet engine turning on. The bar and the restaurant are wonderful. One of the best pisco sours in all of Lima. And if you want to be adventurous have Maykol or Erik come up with something for you. Also their food is wonderful in the restaurant and goes really well with all of their pairings. Another thing I want to mention are the breakfast in the morning. They're very delicious and have everything available for y
Stayed 6 nights in May 2023
Response from Karina Gamarra on Jul 4, 2023
Dear Michael, Thank you for taking the time to share your experience of stay at our MGallery Manto Hotel Lima! We are very excited to see that you had an amazing time during your visit, and that our team went beyond your expectations. I will most definitely share your kind comments to all of them as I am sure it will motive them to continue to provide an excellent service all our customers deserve. Thank you once again for your feedback, and hope to welcome you back very soon! Sincerely,

2/10 Terrible

michael, weston

Traveled with family
Disliked: Amenities, property conditions & facilities
I am a very frequent traveler, this was one of the worst experiences I have had in a hotel. I stayed for 3 nights, on the last night, my daughter and I went to sleep early since we had to take an early flight back to Miami. We went to sleep at 9.30pm, at 11pm somebody knocked on the door and woke me up, 5 minutes later somebody tried to get into the room. I got up but there was nobody outside the door. At midnight the hotel evacuation alarm went off in the entire hotel, the alarm lasted for at least 5 minutes, the noise was unbearable, an automatic voice telling us to evacuate the building in three different languages during more than 5 minutes, finally it stopped but I could not go back to sleep. We had to wake up at 4 am to go to the airport. When I went to the lobby y told the only person in the reception desk how come they could not control the people going around the corridors in the different floors of the hotel, he admitted that an intoxicated guest had made the alarms go off. I told him I was not going to pay that last night, he said I had to pay. This hotel doesn't have any security in the night shift, and they leave the night shift with only one person, this is a very serious security issue, never coming back to this hotel. Better look for a more consolidated hotel chain rather than going to these newer chains that are trying to save as much operating cost as possible putting at risk their guests
Stayed 3 nights in Oct 2022

10/10 Excellent

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was amazing! We went to Macchu Pichu days before our check in to Manto and they were able to keep our luggage in storage while we were gone. The food was fabulous! the drinks and our bartender was awesome! the service was great which throughout Peru was lacking but not here. We felt right at home!
Stayed 2 nights in Oct 2022
Response from Victor on Dec 27, 2022
Dear Mrs LauraWe're glad to read your awesome comment. Thank you very much for choosing Manto and we really hope to see you again!Kind regards,Victor Nilo C. L.

10/10 Excellent

CAROLYN

Stayed 4 nights in Oct 2022

10/10 Excellent

Meghan, Monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor was very kind during my check in he even brought our bags to the room. The other gentlemen that stood out was Sergio our waiter, he was very kind(I hope I got his name right). Our room was really nice and there was several dining options there. We had the burger at lunch at the hotel restaurant and it was SO good!
Stayed 1 night in Oct 2022
Response from Victor on Nov 24, 2022
Dear Mrs. Meghan Thank you very much for your comments, it was a tremendous pleasure to host you both!!We hope to see you again!Kind regards,Victor

10/10 Excellent

Andrei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish would be bottled water available daily for free, not for purchase. Otherwise everything was great. Will stay there again. Definitely comfy.
Stayed 5 nights in Oct 2022
Response from Victor on Dec 28, 2022
Dear Mr. AndreiThank you for your kind comment and your feedback regards to complimentary bottles of water. We try as hard as we can to give better services to our guests and your opinion is very helpful. We hope you to come back to Peru very soon!

10/10 Excellent

Jorge, Santiago

Stayed 3 nights in Aug 2022

10/10 Excellent

Mercedes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight was delayed for over a day. The hotel team texted to assure me my room would be ready for me and asked if they could help me with anything else. 5 stars for the team. The hotel has been updated and even the smallest room (where I stayed) is bright and comfortable. If you are in Lima for business this is the perfect place to stay. There are also many restaurants that you can walk to, important for me since I don't rent a car.
Stayed 3 nights in Jun 2022
Response from Victor on Dec 28, 2022
Dear Mrs. GonzalezWe appreciate so much your comment and thank you for choosing Manto. Hope we can host you for your following trips in Lima.

10/10 Excellent

Shawn, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, intimate boutique hotel with 7 floors and good vibe. Staff was amazing and greeted us by name every time we left or entered. They were also very friendly and responsive when we needed anything from them. They told us they would only service the room every three days but without asking they ended up cleaning the room every day. During cleanings they would fold any items we had left on chairs or in common areas. Great, upscale, quiet neighborhood, with central location. Surrounding sites and neighborhoods easily reached in 15-20 minute Uber rides. Grocery store on next block, many restaurants within walking distance in the area like Osaka, Astrid Y Gaston, Hanzo, Primos, etc. The only Lima bar In the worlds top 50, Carnaval, is also very near by. The hotel has a Great bar itself, with inventive drinks and simple yet well presented dishes, we only ordered snacks but they were great. 609 was described on Expedia as king superior room and it was large and spacious. Cozy beds, separate work and sitting areas, safe, large tv, fast/free WIFI, plugs for both western and European hookup, and large bathroom(bathroom did NOT have a door, something to keep in mind if your not comfortable with the person you’re traveling with). Views were less than inspiring but do look down onto the tree lined street. Lobby is pretty and would be a place that we would hang out if we weren’t so busy exploring the city and enjoying cocktails at the bar when we were at the hotel. High recommend, great
Stayed 6 nights in Apr 2022
Response from Victor on Dec 28, 2022
Dear Mr. ShawnWe appreciate every word of your comment, your feedback is so important to us since we work everyday to get better experiences to our guests. We really hope to see you and Mrs Chan very soon back in Manto!

10/10 Excellent

Olenka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manto hotel
Excellent service, very happy with the location. Will be back
Stayed 2 nights in Dec 2021
Response from MANTO HOTEL LIMA on Dec 26, 2021
Estimada Srta. Olenka, Muchas gracias por su comentario, un gusto para nosotros poder haberlos recibido. Los esperamos pronto en su regreso a Lima. Un cordial saludo, Manto Hotel Lima

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is middle of great neighborhood, high class residential area and embassies. Very safe and quiet. The hotel staff are very friendly and helpful. I enjoyed my staying at Manto.
Stayed 3 nights in Nov 2021
Response from MANTO HOTEL LIMA on Nov 26, 2021
Dear Ms. Miyuki, We are so glad that you enjoyed your stay at Manto. Thank you for your time and your comment, it is important to us so we can keep improving our service. He hope to welcome you again in a near future. Warm regards, Manto Hotel Lima

10/10 Excellent

manuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service.
Great hotel as always. Friendly staff. Very well located. Everything is close by yet the location is quiet
Stayed 4 nights in Aug 2021
Response from Manto Hotel Lima on Aug 28, 2021
Dear Manuel, Thank you for your comment. We are glad to know you enjoyed your stay. We look forward to welcoming you in a near future. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights at the end of our trip. It is in the San Isidro area which is very nice. It is largely residential but there are a number of shops and restaurants within easy walking distance. Mira Flores is walkable or an easy Uber ride away (approx $1.50 US). It is a great base to explore if you want something a little quieter. The hotel itself is beautifully decorated and very spa-like according to my wife. The room was large and comfortable. The staff was very accommodating and went out of their way to be helpful. The place was spotless and seemed to be cleaned frequently. Unfortunately, as Peru is just reopening and now there is a renewed COVID surge, there were not many people at the hotel. As a result, the restaurant on site had limited hours and was not open for dinner. Previous reviews mentioned how good the restaurant was. It looks great and the menu sounded great but we weren't able to eat there given their hours and our schedule. It was a great place to unwind for a bit before the trip home. I highly recommend staying here!
Stayed 1 night in Jul 2021
Response from Manto Hotel Lima on Aug 5, 2021
Dear guest, Thank you for your comment. We are glad to know you enjoyed your stay. We look forward to welcoming you in a near future. Best regards, Manto Hotel Lima

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, a comfortable place, close to businesses and a safe place.
Stayed 7 nights in Jul 2021
Response from Manto Hotel Lima on Jul 23, 2021
Dear guest, Thank you for your comment. We look forward to welcome you back. Best regards. Manto Hotel Lima

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice interior design throughout property. No laundry facilities as it's all a pick-up from room service, which can be confusing based on listing. Shower design is the only real negative point as the half cubicle means the floor gets wet. Breakfast was good but it would've been nice to have more local options. All the staff were very professional and helpful.
Stayed 4 nights in Jan 2020
Response from Hens M on Feb 28, 2020
Dear Guest, Thank you so much to take the time to leave us a comment. We will take in consideration your recommendations and we are happy to know that you had a nice time. Hope to see you again very soon. Kind regards, Hens M GM Manto Hotel Lima - MGallery

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aplus
The best service. Everyone bent over backwards
Stayed 7 nights in Jan 2020
Response from Hens M. on Jan 15, 2020
Dear Rochelle, thank you so much for your kind comment, we are so glad you enjoyed your stay with us. We really hope to see you again soon. Kind regards,

10/10 Excellent

Verified traveler

Stayed 7 nights in Jan 2020
Response from Hens M. on Jan 15, 2020
Dear guest, Thank you so much for your comment. Kind regards,

10/10 Excellent

MantoHotelLima, Lima Peru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love breakfast and the staff ... in general Iblike the hotel.
Stayed 4 nights in Dec 2019
Response from Hens M. on Dec 23, 2019
Dear guest, Thank you very much for your comment. We really hope to see you again soon. Kind regards,

10/10 Excellent

Pranjul, Atlanta, GA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and beautiful property! They even consider your request for anything special, for example we were celebrating our anniversary and since I informed them before hand our room had a pretty setup with desert, flowers and card when we checked in. The only thing I would mention is that the restaurant food was not up to the mark... Salty, beef not cooked properly etc. Overall I would recommend the stay in the hotel, not so much the food at the restaurant.
Stayed 3 nights in Nov 2019
Response from Hens M. on Dec 3, 2019
Dear Ms Pranjul, Thank you so much for taking the time to write us a comment. We are happy that you chose our hotel to celebrate your anniversary and even more that you enjoyed our little surprise. We took note of the comment on the beef and already took the measures to avoid this from happening in the future. We really hope to see you again soon! Kind regards, Hens M. GM

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Hens M. on Dec 3, 2019
Dear guest, Thank yoy very much for taking the time to give us your comment. Kind regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, style, comfortable, and location
Stayed 1 night in Nov 2019
Response from Hens M. on Dec 3, 2019
Dear guest, Thank you very much for taking the time to give us your comment. Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!!! It was walking distance to restaurants and a big grocery market
Stayed 2 nights in Sep 2019
Response from Hens M. on Sep 19, 2019
Dear guest, Thank you very much for taking the time to write us a comment. We are very happy to know that you enjoyed your stay with us and our location in the quiet safe neighborhood of El Olivar - San Isidro. We look forward to seeing you soon. Kind regards, Hens M. GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The best hotel during our 10 d trip to Peru. Excellent breakfast with big variety. Very pleasant stay.
Stayed 2 nights in Dec 2018
Response from Hens M. on Jan 2, 2019
Dear traveler, Happy new year! Thank you for your comment! We are glad to know you enjoyed your stay. Best regards, Hens M. GM

10/10 Excellent

Vivv, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Stuff very friendly, nice neighborhood .I would definitely come back.
Stayed 3 nights in Sep 2018
Response from Hens M. on Sep 25, 2018
Estimada Vivv, THANK YOU for your excellent comment and for your recommendation! We look forward to welcoming you back soon. Warm regards, Hens M. GM

10/10 Excellent

Akunu, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel in a very nice neighborhood
Great facilities and very clean, comfortable room. Extremely friendly and helpful staff. Very decent neighborhood, supermarket and a number of good quality restaurants a short walk away. Lima city centre and the airport about 20min by taxi, quite convenient.
Stayed 1 night in Aug 2018
Response from Hens M. on Sep 18, 2018
Dear Akunu, THANK YOU so much for your nice comment, it is very rewarding to get feedback like yours and will of course share your comments with the whole team! We already look forward to welcome you back! Warm regards, Hens M. GM

10/10 Excellent

Jose

Loved it
Beautiful, clean room. Spacious. Plenty of hot water. Super friendly and efficient staff.
Stayed 1 night in Sep 2018
Response from Hens M. on Sep 17, 2018
Dear José, Thank you so much for your very nice comment. We really hope to receive you again soon! Best regards, Hens M. GM

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Remodelation is afecting customers comfort. Noises all the time because of that
Stayed 8 nights in Aug 2018
Response from Hens M. on Sep 11, 2018
Dear Traveler, I am really sorry that your stay was not up to your expectations due to the noise during working hours, because of the renovation. We hope you give us another opportunity to offer a renewed experience. Kind regards, Hens M. GM

10/10 Excellent

Marsha, Calufornia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating contacting us about transport from the airport. Rooms were great and the breakfast was quite good.
Stayed 1 night in Aug 2018
Response from Hens M. on Sep 6, 2018
Dear Marsha, Thank you for taking the time to give us your comment about our product and service, I am glad to hear that we were able to help you with you transportation. We hope to see you again in the near future. Warm regards, Hens M. GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel in Cusco, the staff was helpful. Breakfast is great
Stayed 2 nights in Aug 2018
Response from Hens M. on Sep 6, 2018
Dear Traveler, I am happy to read you had a great time in Cusco. We really hope have the pleasure to welcome you next time at Foresta Hotel Lima. Best regards, Hens M. GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Roberto, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is under remodeling activities, however they manage to maintain the comfort and services up to expectation. Staff is very friendly, great location
Stayed 1 night in Aug 2018
Response from Hens M. on Aug 27, 2018
Dear Roberto, THANK YOU for your nice comment! I feel so pleased to hear you enjoyed our service, comfort and location. We have shared your comments with the whole team. We really hope to see you soon. Have a great week! Sincerely, Hens M. GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foresta staff are excellent and the rooms are very comfortable
Stayed 1 night in Aug 2018
Response from Hens M. on Aug 27, 2018
Dear guest, Thank you very much for taking the time to comment the service of our team and room, we are glad you enjoyed it. We hope to see you again in the near future! Warm regards, Hens M. GM

8/10 Good

Lyndsay, Hamilton, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to many amenities. Free breakfast was added
Stayed 2 nights in Aug 2018
Response from Hens M. on Aug 22, 2018
Dear Lyndsay, Thank you for your comment! I’m glad to hear you enjoyed our hotel! We hope to see you again in the near future. Kind regards Hens M. GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific service throughout. We arrived very late and left very early and they took care of everything. The hotel is being remodelled so checkin is a temporary arrangement until its finished later in 2018.
Stayed 2 nights in Aug 2018
Response from Hens M. on Aug 22, 2018
Dear guest, Thank you so much for your kind comment! It makes us very happy to know that your stay with us fulfilled your expectations! We already look forward to welcome you back and experience the new hotel. Warm regards, Hens M. GM

10/10 Excellent

Jenifer, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Helped us find a gluten free Italian dining option! Thanks so much.
Stayed 2 nights in Aug 2018
Response from Hens M. on Aug 14, 2018
Dear Jenifer, Thank you very much for your comment, it is a pleasure to have been able to help you! We really hope to see you again soon, Warm regards, Hens M. GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel. I only give 4 stars because they were renovating while we were here but could only imagine this place full capacity.
Stayed 1 night in Aug 2018
Response from Hens M. on Aug 9, 2018
Dear Traveler, Thank you very much for your kind comment. We already look forward to welcome you back and experience our new “awesome hotel”! Warm regards, Hens M. GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff was outstanding! so friendly!
Stayed 5 nights in Jul 2018
Response from Hens M. on Jul 23, 2018
Dear traveler, Thank so much for your kind comment! We hope to see you again in the near future, Best regards, Hens M. GM

6/10 Okay

Simona, Seattle

Liked: Staff & service
Has potential
I want to start by saying that every person in the hotel staff was friendly, helpful and professional. The hotel has potential but it seems old and a little tired. The rooms are very big, but they show their age. The bathrooms can benefit from a new set of towels and some maintenance (for ex, the tub/shower combo and the sink were not draining very well). The hotel was under renovations, which we did not know at the time of booking. If they can achieve the vision displayed in the lobby and spruce up their rooms, then it can be a very nice hotel.
Stayed 2 nights in Jul 2018
Response from Hens M. on Jul 10, 2018
Dear Simona, Thank very much for taking the time to write us and to mention the professionalism of our team! As you mentioned the hotel is currently going through renovation, for something better! We really hope welcome you back soon and experience the new hotel! Warm regards, Hens M. GG

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a nice area. I was only in Lima for about 36 hours but I had a great room at the Foresta. The bathroom was very modern and everything was clean, they even left a tray of chocolates for when I arrived. Staff was very friendly, and even though they were undergoing construction I didn't hear any noise from it (although I was on the 5th floor). Only a couple of dollars to uber to Miraflores.
Stayed 2 nights in Jun 2018
Response from Hens M. on Jul 3, 2018
Dear traveler, We thank you for your kind comments and the time you have taken to post your appreciation. I am really happy to know that you appreciated our service, rooms, location, and chocolate! We look forward to hearing back from you. Sincerely, Hens M. GM

8/10 Good

Linda, Delaware. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. They worked hard to make the experience a good one even though they were under renovations.
Stayed 2 nights in May 2018
Response from Hens M. on Jun 21, 2018
Dear Linda, Thank you so much for your kind comment, it is very rewarding to get feedback like yours. We truly appreciate your preference and look forward to welcoming you back very soon. Sincerely, Hens M. GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale hotel, excellent services.
We were delighted with room service, and the special breakfast layout they provided since we needed a cab at 5 a.m. Most impressive was the embroidered pillow stating that if we didn't like the bed pillows, they would bring us different ones.
Stayed 2 nights in Jun 2018
Response from Hens M. on Jun 20, 2018
Dear traveler, We appreciate your great comment and the time you have taken to post your appreciation. I am very happy to know that we were able to help you with a room service breakfast! The comfort and sleep of our guests is our main priority that's why we have different types of pillows to offer. We want that Foresta guests feel at home. We look forward to welcoming you back very soon. Best Regards, Hens M GM

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is construction / remodelling so there is no nice lobby but the staff was excellent and the room was spacious, clean and comfortable.
Stayed 1 night in Jun 2018
Response from Hens M. on Jun 15, 2018
Dear Traveller, Thank you very much taking time to give us you feedback about your stay. We are glad to know that you appreciate the service of our staff and your room. We look forward to welcoming you back soon and enjoy our new lobby! Kinds regards, Hens M. GG

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and hospitality. Location is safe and near Meraflores.
Stayed 1 night in Jun 2018
Response from Hens M. on Jun 25, 2018
Dear Traveler, Thank you so much for your comment. I'm very happy to know you had a great stay with us. We hope to see you soon. Kinds regards, Hens M. GM