Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from richmond, VA

the best hotel in Lima hands down, the best view

Posted Jul 14, 2014
Pros: everything,oury favorite hotel in Peru
Cons: i do not think in anything
Location: sightseeing, visiting, shopping, eating, everything
great experience, nothing needs to be improved,great people, nice staff, good food and drinks, all the personnel is very very friendly, they know me and my friends and family and associates and remember us every time we return,. we all feel at home
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel across the street from great shopping.

Posted Jun 8, 2014
Nice hotel across the street from nice resturants and shopping. The place to stay in Lima.
5 out of 5
Recommended
for Everyone
by mauricio from mexico

Very nice

Posted May 26, 2014
This is a very nice hotel. The location is just simple perfect in front of a nice shopping mall. Amazing view to the city and to the sea , very nice staff and service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant stay..

Posted May 12, 2014
Pros: The hotel location is very good
Cons: The taxi drivers from the hotel doesn´t have any idea where are the places you ask about to be taken. Always have to ask other people in the street.
Location: The restaurants are the best in Lima. And in front of the hotel you have a little mall that is nice.
Very nice hotel. The people is so kind. The breakfast is delicious. The rooms are neat. I like it very much.
3 out of 5
Recommended
for Business Travelers
by Rafael from Bogotá, Colombia

It's an Business Hotel with stunning views.

Posted Jan 5, 2014
Pros: Restaurant, gym, location, the view.
Cons: Swimming pool should be indoor, there should be an increase of staff members.
Location: Excellent, the best place in Lima. Near Larcomar.
f you are going for business or with your beloved one you should stay in this hotel. The location is awesome: In front of a beautiful shopping center which is full of fancy restaurants with stunning views and menus (Larcomar) and the rooms have breathtaking views of the Pacific ocean and people practicing paragliding. If you are looking for something more you better think it twice because it is kind of expensive and I've stayed in better hotels for less $. Restaurant, bar and GYM are ok. The hotel has a swimming pool but it just don't worth it because it is very cold as it is located in the second floor of the building and there is a cold wind coming from the Pacific Ocean the whole year (I stayed the first week of January-2014 which is supposed to be the Peruvian summer). It's impressive how different is the temperature due to the wind when you compare it to the beach level (which is kind of 70 meters down the cliff), the 1st floor of the hotel and the 2nd floor (swimming pool)... At the beach level you can feel like you are 25-30 degrees celcius (77-86 F) by the pool I swear it feels like 10-15 celcius (50-69 F). Wrap-up: Bad desing. The rooms are all ok although there was an escape from the shower so every morning the bathroom was a mess until staff came to clean it. The staff was very nice and polite, but I think there are few of them and if you need something you will have to wait nearly 30 minutes (I'm serious about this).
Comment from Hotel Management
Jun 3, 2014 by Walter Regidor, Hotel Management
Dear Rafael, We appreciate your comments and the time you have taken to post them. As you mentioned our hotel has an excellent location and it is really a unique feature that all our guests enjoy. We very much regret, though, your perception about the service you found in our hotel. We really strive to make each and every guests experience in our hotel a truly unforgettable one. Undoubtedly you are giving us a great opportunity to look at the impression you had as a very important issue to improve and solve. Thank you very much for bringing it up to my attention. I sincerely hope you can give us another opportunity to show you that your perception is not really representative of our quality of service. Thank you for your preference, Walter Regidor General Manager
4 out of 5
Recommended
for Business Travelers
by Marianne

Great location for a business trip

Posted Dec 4, 2013
Pros: Location, food, staff, service.
Cons: It cannot be improved, it has an odd lay out.
Location: Miraflores is a hot, fashionable district, lots of things to do, plus a lot of offices nearby. The Maido restaurant nearby is fantastic.
The JW in Miraflores, Lima is a nice hotel, in a fantastic location, close to everything in Miraflores, I got a sea view, which was great. The lay out is quite odd, as you arrive in the first floor where there are two entrances, one at the porters and there is a second one at the Starbucks and commercial gallery--40 mts. between the two. The fact that you have the lobby in a different floor, plus two entrances can make it confusing for meeting people or meeting someone who will pick you up. The food at the lobby bar is fantastic, as well as the Pisco Maracuya. Great service, efficient and effective people. Fully recommend it.
Comment from Hotel Management
Jun 14, 2014 by Walter Regidor, Hotel Management
Dear Marianne, We appreciate your fabulous comments! Thank you very much!. Undoubtedly, our great location makes it for all our guests and customers for the reasons you have mentioned. We fully understand your comments about the two hotel entrances, one at the street level and the other up in the 2nd floor and we sincerely apologize for any confusion you could have. However that particular lay out comes to support all our guests/customers safety as the real lobby is not located at the street level. Anyway, we always take our customers’ comments as extremely valuable and a genuine feedback tool. Thank you very much and we look forward to welcoming you back! Walter Regidor, General Manager
5 out of 5
Recommended
by A verified traveler

Excellent hotel, Great Value

Posted Dec 2, 2013 on Hotels.com
Everything was excellent. Special mention to Diana, who seemed to be everywhere when you needed her, front desk, the spa, the lobby. She was the opitome of excellent customer service.
Comment from Hotel Management
Feb 15, 2014 by Walter regidor, Hotel Management
Dear Guest, We appreciate your fantastic comments and your time to post them publicly. As you mentioned our hotel has an excellent location and it is really a unique feature that all our guests enjoy. Thank you for your comments about our staff. Rest assured we will publicly recognize Diana for the service she has provided to you during your stay. Please know that we are always delighted to welcome you here! Walter Regidor, General Manager
5 out of 5
Recommended
by RR

This traveler left a rating score only Posted Nov 16, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Great getaway

Posted Oct 10, 2013
Great getaway to escape for a weekend. The location is beautiful in front of the sea. The executive lounge is similar to the one you find at airports.
Comment from Hotel Management
Apr 19, 2014 by Walter Regidor, Hotel Management
Dear Guest, We appreciate your lovely comments! It is true that our great location is a unique feature our hotel has for the enjoyment of all our guests and customers. We hope you can come back soon and give us again the privilege of hosting your visit to Lima! Thank you, Walter Regidor General Manager
1 out of 5
Recommended
for Business Travelers
by Nick from Usa

Posted Sep 21, 2013 on Hotels.com
It was bad experience never going back