Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, PR

Nice hotel.

Posted Jul 28, 2015
Pros: Staff.
Cons: Nothing at all.
Location: A nice mall and very good restaurants near by.
The hotel have an excellent location near a mall with very good restaurants near by.
Comment from Hotel Management
Jul 31, 2015 by Susana Tamayo - Guest Experience Manager, Hotel Management
Dear Guest Thank you very much for your feedback regarding your recent stay with us. I sincerely hope we have the opportunity to serve you again in the future. Sincerely Yours,
5 out of 5
Recommended
for Business Travelers
by A verified traveler from OCALA, FLORIDA

NICE HOTEL FOR BUSINESS

Posted Jul 13, 2015
Pros: ALL THE STAFF GOOD CUSTOMER SERVICE
Location: WELL LOATED
TO MUCH TO SAID ABOUT THIS FRIENDLY HOTEL. PABLO IS ONE OF THE BELL BOYS THEY MEKE YOU FEEL LIKE YOU ARE AT HOME.
Comment from Hotel Management
Aug 1, 2015 by Susana Tamayo, Hotel Management
Dear Efren We are absolutely delighted to hear you had such a great time during your recent stay with us! The Team Member you mentioned is recognized for their outstanding service. I hope to see you come back and stay with us again soon! Sincerely Yours
3 out of 5
by A verified traveler from Valencia

It's an ok hotel

Posted Jun 29, 2015
Cons: Everything
The rooms were not clean , the chair that was inside the room looked like it was 100 years old and dirty. Didn't get the room I booked. I would never go back to this Hotel.
Comment from Hotel Management
Aug 1, 2015 by Meliá Lima Hotel, Hotel Management
Dear Janett Thank you so much for your feedback regarding your recent stay with us. I would like to apologize most sincerely for the inconveniences encountered.This kind of events are not common for us so I have personally addressed those concerns with my leadership team in Housekeeping to ensure something like this does not happen again. I sincerely hope we have the opportunity to serve you again soon. Sincerely Yours, Susana Tamayo Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boulder

Posted Jun 15, 2015
Excellent, small, 1st class, small hotel. Good access. A little noisy side next to the bus stops.
Comment from Hotel Management
Aug 1, 2015 by Meliá Lima Hotel, Hotel Management
Dear Roy Thank you so much for your feedback regarding your recent stay with us It would be our pleasure to see you back soon in Meliá Lima Hotel. Sincerely Yours, Susana Tamayo Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Astoria,NY

Excellent Service Overall

Posted May 9, 2015
I love the people the service, the location close with everything! The level restaurant in the hotel @ the 9th floor was excellent includingFood & service!!!! the staff (Jean,Jhon,& Eduardo) took very good care of us! This Hotel, Staff, location and YES!!! THIS HOTEL IS BEAUTIFUL I RATE IT 10!
5 out of 5
Recommended
for Getaway With Friends
by David from Bogotá

Vale la pena conocerlo

Posted Apr 8, 2015 on Hotels
Excelente hotel, lo único lejos de la zona turística por lo cual el servicio en el hotel es superior
3 out of 5
Recommended
for Getaway With Friends
by Ryan from LA

Ok hotel, rip off shuttle

Posted Mar 28, 2015 on Hotels
Fine. Took advantage of us on airport shuttle cost. Shame on them.
5 out of 5
Recommended
for Couples
by Patricia

This traveler left a rating score only Posted Mar 21, 2015 on Hotels
4 out of 5
Recommended
for Families
by Christophe from Toulouse

bel hotel, chambre cote rue un peu bruyante

Posted Mar 18, 2015 on Hotels
L'hotel est tres propre, le personnel agréable, le seul bémol étant l'insonorisation des chambres cote rue.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
Good hotel with great location. Always a good option