Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Very central hotel.

Posted Aug 3, 2014
Pros: The location for after work restaurant selections...a small walk away
Cons: The beds are a little hard.
Location: Go to the nearby reataurants or to Larcomar
Nice hotel, close to everything in Miraflores. Great for a business stay. Breakfast is very complete (continetal hot selection menu). Service is fast and efficient. Staff is welcoming and very helpful.
Comment from Hotel Management
Aug 14, 2014 by Brenda Baldoceda, Hotel Management
Dear guest: Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate your time given. Sincerely, Brenda Baldoceda Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from fort mcmurray

Loved this hotel

Posted Jul 24, 2014
Had a great experience because I stayed here thanks guys good job :)
Comment from Hotel Management
Aug 2, 2014 by Brenda Baldoceda, Hotel Management
Dear guest: Thank you for giving me the opportunity to recognize a job well done!. All the best. Brenda Baldoceda Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Posted Jul 22, 2014
Pros: I like the way made us feel at home
Cons: Nothing
Location: Very good location for Restaurants, Shopping Center, Park and Beach
The Hotel very clean, the personnel very helpful and outstanding the food really good
Comment from Hotel Management
Aug 2, 2014 by Brenda Baldoceda, Hotel Management
Dear guest: Thank you very much for your comments. Sincerely, Brenda Baldoceda Guest Service Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Great location! Delicious breakfast! The hotel is okay, a little bit run down and the service from the front desk was poor.
Comment from Hotel Management
Aug 2, 2014 by Brenda Baldoceda, Hotel Management
Dear guest: We apologize for the disappointing service you received from our front desk staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. Your comments are valued, and your suggestions will be used to consider improvements in the future. Sincerely, Brenda Baldoceda Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Bery good hotel

Posted Jun 26, 2014
Overall very good hotel, good location, clean room, friendly staff. Bed was a bit hard but otherwise very good stay.
Comment from Hotel Management
Jul 8, 2014 by Brenda Baldoceda, Hotel Management
Dear guest: We are glad to read that you enjoyed your stay with us. Thank you very much for your comments. Best Regards, Brenda Baldoceda Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

A little pampering after trekking thru Peru

Posted Jun 24, 2014
A nice hotel. The staff was very accommodating. We were upgraded to a jr suite which was a nice surprise. However, the room felt damp and had an odor. We were only there one night, so we stayed but would not have stayed another night. My daughters passport was actually damp the next morning & we used the hair dryer to dry the pages. Odd.
Comment from Hotel Management
Jul 8, 2014 by Brenda Baldoceda, Hotel Management
Dear guest: We are happy to read that you enjoyed the the upgrade that we offered you. Your comments about the humidity in your room will be taken into consideration in order to take preventive measures necessary to face the difficulties of our weather and location as we are close to the sea. Thank you for reaching out and writing your review. Best Regards, Brenda Baldoceda Guest Service Manager
5 out of 5
Recommended
for Everyone
by frantz from herndon Virginia

This is a beautiful hotel in a good location.frant

Posted May 30, 2014
Pros: Everyone was very helpful and the tranquility .
Cons: Everything was perfect.
I have a very agreeable experience with my stay in this hotel .especially this attendant in the buffet section.
Comment from Hotel Management
Aug 2, 2014 by Brenda Baldoceda, Hotel Management
Dear guest: Thank you for your feedback and for taking the time to write about your experience. Sincerely, Brenda Baldoceda Guest Service Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted May 30, 2014 on Hotels.com
2 out of 5
Recommended
by Firenze

This traveler left a rating score only Posted May 28, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Evie from M

Great value & location

Posted May 26, 2014 on Hotels.com
The hotel is convenient ly located a short walk away from points of interest such as Larcomar, Parque Kennedy and various cool eateries. The neighborhood is nice and relatively quiet. The hotel itself is very well kept and has nice amenities. The service was great. The rooftop bar was nice at night. The room was spacious & clean. Water pressure in the bathroom was good but there was no exhaust fan which made the room feel damp and humid when the AC is not running. Overall, a very pleasant stay.