Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Oct 24, 2014
There was a horrible smell in the room... like sewage... There was probably contamination in the water. I complained in the reception but nothing was done.
5 out of 5
Recommended
for Everyone
by A verified traveler

My favorite hotel in Lima

Posted Oct 5, 2014
I have stayed at many hotels in Lima over the years and this is my favorite. I like the location. It is close to the business district but alongside a lovely park in a otherwise noisy city. This time I had problems with FEDEX and the hotel staff worked very hard to try and solve the problem for me. I came in during the morning and they kindly upgraded me to a suite since none of the regular rooms were ready. The restaurant is good too.
Comment from Hotel Management
Oct 16, 2014 by Gerardo Bordoli, Hotel Management
Dear Jan; Thank you very much for your comments and for letting us know how pleased you feel at Sonesta El Olivar Hotel. We are really glad that you enjoy our facilities and our service. We hope you can stay again with us and feel Sonesta like home. Kind regards;
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Indiana, USA

A peaceful place to stay in a big city

Posted Aug 16, 2014
Pros: The front desk staff speaks English and attended to my requests immediately. Rooms are very clean and beds were very comfortable. Nice exercise room.
Cons: Improving carpeting in hallways. Maintenance staff did not fix the room heater properly. Negotiate taxi costs before get in.
Location: Nice olive garden in front of the hotel for walking. Good restaurants are in walking distance.
I felt welcomed all the time. It is good hotel in a very nice and safe neighborhood in Lima.
Comment from Hotel Management
Aug 23, 2014 by Gerardo Bordoli, Hotel Management
Dear Guest; Thank you every much for your comments,. We are really glad you enjoyed your stay at Sonesta Hotel El Olivar. I would like to mention t that we are in a process of renovation, we have scheduled this change in a couple of months. I will also inform to our Maintenance Department about your unease with our heater that did not work properly. We hope we can serve you in a future and you can see the changes we want to improve and make you feel like home. Kind regards; Gerardo Bordoli Gerente General
Comment from Hotel Management
Aug 22, 2014 by Gerardo Bordoli, Hotel Management
Dear Guest; Thank you very much for sharing your experience at Sonesta Hotel El Olivar with Expedia.com visitors. We are really glad you enjoyed your stay with us. Thank you very much for your recommendations. Regarding to your comments about the carpet in our halls, I would like to mention that we are in a process of renovation and hopefully we will change the carpets in a couple of months. I will inform our Maintenance Department about your comment of the heat in your room, we must give our guests proper solutions to their inconveniences or problems everytime. We hope you can stay again with us, we are looking forward your next visit. Kind regards;
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Toronto, ON

Good location, classic and elegant

Posted Jul 13, 2014
Pros: Location (no noise, front of a park), nice premises
Comment from Hotel Management
Jul 25, 2014 by Gerardo Bordoli, Hotel Management
Dear Israel; Thank you very much indeed for your comments. We hope you can visit us again and enjoy more our city. Sincerely;
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Pleasing hotel in a quiet and very good location

Posted Jul 7, 2014
In a city that can be very chaotic, this hotel is located in a quiet and beautiful San Isidro neighborhood , yet within walking distance to great restaurants and shops. Well appointed without being memorable.
Comment from Hotel Management
Jul 23, 2014 by Gerardo Bordoli, Hotel Management
Dear Guest; Thank you very much for taking a time to qualify our service. As you have mentioned our Hotel is very well located. Our guest can enjoy the relaxing Olive Park we have just in front of us and also enjoy different prestigious restaurants. We hope you can visit us again anf feel Sonesta like home. Kind regards;
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Mariela Castro from Boston, Mass. USA

Very confortable

Posted Jun 11, 2014 on Hotels.com
Every day was a good experience with good breakfast (the most delicious fruit) excellent attention, clean and very comfortable rooms, beautiful parks to walk. A very nice experience.
Comment from Hotel Management
Aug 23, 2014 by Gerardo Bordoli, Hotel Management
Dear Mariela Castro; Thank you very much for your comments about your experience at Sonesta El Olivar. It was a pleasure to have you as a guest, we hope you can stay again with us and enjoy our service and facilities. Kind regads;
4 out of 5
Recommended
for Everyone
by architectc from J. C. Edwards Santiago Chile

Very good hotel near a beautifuf park .

Posted May 26, 2014
A good location in Lima, close to commertial streets, nice neighborhood, catholic church and many restaurants.
Comment from Hotel Management
May 28, 2014 by Gerardo Bordoli, Hotel Management
Dear architectc; Thank you very much for sharing your comments at Expedia Web. We are really glad you enjoyed our service and facilities. As you have mention, we have an estrategic location, really close to comercial places and important restaurants in Lima, wher you can delight Peruvian Cuisine. We look forward your next visit and make you feel like home. Kind regards;
5 out of 5
Recommended
for Everyone
by Lan from Texas

Friendly hotel with customer care

Posted May 25, 2014
I really like the hotel. First it does not require you to pay in advance. Second you can cancel the reservation a day before. Staff is very friendly and helpful. Breakfast has wide varieties.
Comment from Hotel Management
May 28, 2014 by Gerardo Bordoli, Hotel Management
Dear Lan; Thank you very much indeed for your comments, we are really glad you had a great stay with us. As you have mentioned, our Buffet Breakfast has wide varieties but if any of our guests have any preference or suggestion to improove it, they are very welcome. We hope you can stay again at Sonesta Hotel El Olivar or in any of our Hotel Chain GHL. Kind regards;
4 out of 5
Recommended
for Everyone
by Alberto from Curitiba

Nice hotel in the center of San Isidro

Posted May 4, 2014
With no problems, good prices, excelente food, excelente staff, etc
Comment from Hotel Management
May 21, 2014 by Gerardo Bordoli, Hotel Management
Dear Alberto; Thank you very much for sharing your opinion about us with Expedia visitor's. I'm really glad you had a great experience with us and we hope you can stay again and feel like home. Kind regards;