Ratings based on 224 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified travelerfrom Ireland
Not impressed with this apparent four star hotel..Posted Mar 14, 2015
Pros: It overrates itself. What we booked is not what we got and the standard of the room was lacking.
Cons: Attention to detail. Maintenance as above.
Location: It's located near the university, convenience stores and the ring road.
Although easy enough to find, parking once at the hotel is almost impossible. Spaces are limited and as a result I had to park beside the delivery entrance beside the bins which was fine and I was grateful to get a space given the poor people circling in the rain as I made my way into the hotel. From the car park I made my to the hotel and thought I must be entering a back entrance given the darkness of the walkway. On arrival at reception the staff were pleasant and gave me my key. On making my way to the room my friends were waiting rather perplexed as we had booked a family room which was supposed to have a double and two single beds, however we found a double and one single bed. Rather than complain we just got on with it. The room had towels for two and one robe which was requested in order to compensate for the lack of towels. There were only enough toiletries for one person. The bath was tiny and grubby which meant none of us wanted to use it for the purpose of having a bath. The wallpaper was lifting in places, there wardrobe had a huge crack in one of the doors which as a result refused to open and so we didn't use the wardrobe, the floor/carpet was stained in many places, and the chairs in the room were scratched beyond belief. One of the chairs had very obvious staining. I honestly would not rate this hotel four star and was very disappointed. Even when checking out I went ahead as I was embarrassed to have chosen it.
for Everyoneby A verified traveler
Close to city centre.Posted Mar 10, 2015
Location: just outside city centre. plenty to see and do
Hotel stay was excellent. Will definitely be staying again
for Business Travelersby Brendanfrom Maynooth
Overnight Business tripPosted Feb 4, 2015 on Hotels.com
Just an overnight stay. Everything worked out very satisfactorily
for Getaway With Friendsby A verified traveler
Top Service but tiered room decorPosted Jan 29, 2015 on Hotels.com
I requested Hypo Allergenic Bedding but didn't get it. The service was top class but the room was a bit scruffy, Including broken skirting board and frayed wallpaper. I would expect a higher standard for the price I paid.
for Familiesby Rosefrom Cork, Ireland
5 star hotel in great locationPosted Jan 23, 2015 on Hotels.com
Helpful staff, clean comfortable room and beautiful building. Had dinner in the brasserie and food was top quality with great staff. Pool was clean and very calming. had a great mid week break here with my family. Would recommend to anyone.
by A verified travelerfrom dublin
Executive suitePosted Jan 19, 2015
Room right behind lifts which are noisy and going for most of the night and all morning. Room was grand spacious but would think couldn't sleep!
for Couplesby A verified traveler
nice hotelPosted Jan 13, 2015 on Hotels.com
for Familiesby Kevinfrom Waterford
Wonderful night with my familyPosted Jan 13, 2015 on Hotels.com
I stayed in the Castletroy Park Hotel with my wife and two children. The overall experience was excellent. The staff were friendly and professional. The Hotel was warm, clean and modern. We had dinner and breakfast and found the food to be first class.
for Familiesby Danielfrom coventry
LIMERICK NEW YearPosted Jan 3, 2015 on Hotels.com
STAYED 2 NIGHTS AT THE CASTLETROY TO CELEBRATE A FAMILY WEDDING ON NYE. FABULOUS STAY AND WEDDING WAS LOVELY.THE BOOKING WAS MADE IN MAY 2014 AND WE WANTED 3 NIGHTS BUT AT THE TIME THE 3RD NIGHT WAS NOT AVAILABLE SO BOOKED THE SAVOY LIMERICK, THE FOUR OF US MUCH PREFERRED THE CASTLETROY FOR COMFORT, STYLE, FRIENDLINESS AND THE QUALITY OF BEDDING ETC.
for Familiesby Louis
Posted Jan 3, 2015 on Hotels.com