Ratings based on 237 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom London
comfortable 3-4 star hotel, great staffPosted May 19, 2015
Pros: Staff, room, brasserie
Cons: provide fresh coffee particularly at breakfast - it's 2015! improve breakfast room and grounds
Location: opposite UL
Really nice hotel. Ample parking, good bar food and breakfast. Lovely, clean and comfortable room. Great, helpful staff and pool useful too. Breakfast room and grounds need updating, as does hot beverage offer. No fresh coffee!! But overall wouldn't hesitate to stay again.
for Everyoneby A verified traveler
Posted May 15, 2015
Food was excellent. Had everything at your finger tips. Enjoy a drink at the bar to spa treatment. Huge pool and weight room. Very accommodating.
by A verified travelerfrom Ireland
Not impressed with this apparent four star hotel..Posted Mar 14, 2015
Pros: It overrates itself. What we booked is not what we got and the standard of the room was lacking.
Cons: Attention to detail. Maintenance as above.
Location: It's located near the university, convenience stores and the ring road.
Although easy enough to find, parking once at the hotel is almost impossible. Spaces are limited and as a result I had to park beside the delivery entrance beside the bins which was fine and I was grateful to get a space given the poor people circling in the rain as I made my way into the hotel. From the car park I made my to the hotel and thought I must be entering a back entrance given the darkness of the walkway. On arrival at reception the staff were pleasant and gave me my key. On making my way to the room my friends were waiting rather perplexed as we had booked a family room which was supposed to have a double and two single beds, however we found a double and one single bed. Rather than complain we just got on with it. The room had towels for two and one robe which was requested in order to compensate for the lack of towels. There were only enough toiletries for one person. The bath was tiny and grubby which meant none of us wanted to use it for the purpose of having a bath. The wallpaper was lifting in places, there wardrobe had a huge crack in one of the doors which as a result refused to open and so we didn't use the wardrobe, the floor/carpet was stained in many places, and the chairs in the room were scratched beyond belief. One of the chairs had very obvious staining. I honestly would not rate this hotel four star and was very disappointed. Even when checking out I went ahead as I was embarrassed to have chosen it.
for Everyoneby A verified traveler
Close to city centre.Posted Mar 10, 2015
Location: just outside city centre. plenty to see and do
Hotel stay was excellent. Will definitely be staying again
for Familiesby Abiliofrom Ssão Caetano do Ssul
Relação custo/beneficio excelentePosted Feb 20, 2015 on Hotels.com
Ótimo atendimento e alta qualidade na acomodações. Nível do hotel excelente.
for Couplesby Nicolasfrom Buenos aires
Precio calidad buenoPosted Feb 20, 2015 on Hotels.com
Precio calidad bueno
for Couplesby Marianfrom Thurles
Looking forward to a return visit.Posted Feb 16, 2015 on Hotels.com
A one night stay to attend concert in UL. We had our evening meal in the bar which was excellent.Service and staff very helpful. We both used the Gym and swimming pool found both to be of a very high standard. We will return and will recommend the hotel to others. Overall very enjoyable.
for Business Travelersby Brendanfrom Maynooth
Overnight Business tripPosted Feb 4, 2015 on Hotels.com
Just an overnight stay. Everything worked out very satisfactorily
for Getaway With Friendsby A verified traveler
Top Service but tiered room decorPosted Jan 29, 2015 on Hotels.com
I requested Hypo Allergenic Bedding but didn't get it. The service was top class but the room was a bit scruffy, Including broken skirting board and frayed wallpaper. I would expect a higher standard for the price I paid.
for Familiesby Rosefrom Cork, Ireland
5 star hotel in great locationPosted Jan 23, 2015 on Hotels.com
Helpful staff, clean comfortable room and beautiful building. Had dinner in the brasserie and food was top quality with great staff. Pool was clean and very calming. had a great mid week break here with my family. Would recommend to anyone.