Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Couples
by Kathleenfrom newmarket

very loud hotel

Posted Jan 5, 2015 on Hotels.com
Myself & husband book a night away to get a good night sleep before going back to work but unfortunatly it wasnt to be. Thé hôtel was loud 3 to 4 times during the nite with people shouting down thé hallway. Our shower wasnt working properly & there was no stopper for thé bath. We went home more tired than we came.
5 out of 5
Recommended
for Families
by maryfrom Ennis

A gem of a hotel

Posted Jan 3, 2015 on Hotels.com
stayed at this hotel for 2 nights, beautiful large room,top class buffet breakfast,excellent dining room experience,lovely pool,and leisure amenities,very helpful staff,overall a top class experience,Timothy from Ennis
5 out of 5
Recommended
for Couples
by Johnfrom Cincinnati

Just right.

Posted Jan 1, 2015 on Hotels.com
Excellent service always with a friendly Irish touch. Restaurant (pub) served very good food. Convenient location to Country Clare and Limerick sights. Great value for the money.
4 out of 5
Recommended
for Families
by A verified traveler

Limerick county good experience

Posted Dec 28, 2014 on Hotels.com
Stayed over Christmas. Good atmosphere. Disappointed leisure centre closed from 4pm. Great quiet location Staff very friendly Rooms being upgraded. Would stay here again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Bayern

eher 3 Sterne am Rande Limericks

Posted Oct 31, 2014
Pros: das Frühstück
Cons: da gäbe es viel - aber man ist wohl in mitten eines Renovierungsprozesses
Location: am Rande der Stadt , in der Nähe der Autobahn zum Flughafen Shannon
+ große Zimmer + nach hinten raus - sehr ruhig + Frühstück wirklich sehr, sehr gut und reichhaltig + freundliches Personal - Temperaturwahl im Zimmer wohl nicht möglich - in Teilen sehr abgewohnt - ohne Auto nicht zu empfehlen
3 out of 5
Recommended
for Business Travelers
by A verified traveler

In need of a spruce up

Posted Oct 23, 2014 on Hotels.com
TV was tiny and still using the old 4:3 format. I don't know of any hotels that aren't using flatscreen TV's nowadays. Hotel was a little tired looking and in need of a spruce up, in fact the painter & decorators were painting the main corridor on my 2nd night. Rooms were clean but having just stayed in Dublin earlier in the week, this hotel really looked worn down when compared.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Bar Service

Posted Oct 12, 2014 on Hotels.com
The bar service was very poor with long waits for both food and drink.
3 out of 5
by A verified travelerfrom newfoundland Canada.

Too warm, stuffy

Posted Sep 28, 2014
We found it stuffy, on the ground floor, we could not open the window during the nights. No A.C. Warm. Wife was poor in the rooms and had to go to the lobby, even though advertised.
4 out of 5
Recommended
for Everyone
by A verified traveler

Out of town location with own grounds

Posted Aug 26, 2014
Pros: Room size, comfort and cleanliness
Cons: Staff service and customer skills in dining areas
Great welcome, room excellent , disappointed with food for breakfast ... Greasy , in restaurant just ok even though a la carte. Staff Service in restaurant for breakfast and evening meal was uninviting and non attentive which was disappointing as the reception and Spa staff were brilliant. Room was great, needed to ask for newspaper and no turndown service which is advertised in room but ce la vie! Would recommend but don't expect 4* staff service from every member of staff. Location is excellent for local attractions e.g Bunratty Castle, Limerick centre.
3 out of 5
Recommended
by Patrickfrom Dublin

Friendly Service

Posted Aug 25, 2014 on Hotels.com
Overall impression......a soulless building. Dining room completely uninviting. Bar a little better, good service and a decent steak at reasonable price.