Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location, poor staff

Posted Sep 4, 2014
Pros: Location and breakfast
Cons: Friendlier check in people
Location: North 27th street; lots of food places nearby as well as a Walmart.
We stayed here after a NU football game. It's easy to find, a newer facility with most amenities. Our room was comfortable and the breakfast is better than average with eggs, sausage, fruit, juices etc. Our only complaint was with the staff who checked us in. She was curt and her response to our question about where our room was located was a nod of her head towards the elevators. We expect friendly people when we check in and she was anything but. A different person checked us out in the a.m. and she was fine.
Comment from Hotel Management
Sep 9, 2014 by Country Inn Lincoln North, Hotel Management
Dear Davis, Thank you for your review of the hotel. We are glad that you enjoyed the facility and the amenities that we have to offer. We are very sorry that you were not happy with the treatment you received from the staff member that you encountered. Thank you for your feedback regarding this. We will investigate this issue further. We appreciate feedback because it allows us to make the necessary changes to make the hotel better. Thank you so much for your time. We hope that you may consider us again in the future. Sincerely, Country Inn & Suites Lincoln
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Wow! Better than some of the major hotels!

Posted Aug 24, 2014
Pros: Comfortable beds, ok sized sofa bed, complimentary coffee and cookies all day - nice!
Although, the lobby and room sizes of this Country Inn are pretty standard, the staff are friendly, exterior and interior are clean and feel comfortable. We felt relaxed and will stay at this place again the next time we visit Lincoln, NE for sure.
Comment from Hotel Management
Sep 9, 2014 by Country Inn Lincoln North, Hotel Management
Dear Rick, Thank you for telling us about your visit with us.. We appreciate your feedback about the staff, exterior and interior. We will be sure to pass this on to our staff. Thank you for your time. We hope to see you again in the future. Country Inn & Suites Lincoln North
2 out of 5
by A verified traveler from Nebraska

Two-Star Hotel at Best

Posted Aug 18, 2014
Pros: On-site free parking Free wifi
Cons: Check-in procedures Room temperatures Breakfast buffet
The front desk was not staffed when I checked in at 10pm. I ended up calling the front desk from the hotel telephone in the lobby to find someone to check us in. When we arrived at our room, the thermostat had been set to 80 degrees and took quite some time to cool down. In the morning, we went to the "breakfast buffet" an hour after it opened only to find that they had run out of most options. The hot breakfast buffet consisted of "make your own waffles", fake scrambled eggs, toppings for a breakfast burrito, and cold cereal. Had have never previously stayed at a Country Inn & Suites and don't plan on staying at one again.
Comment from Hotel Management
Aug 23, 2014 by Country Inn Lincoln North, Hotel Management
We apologize for the problems you encountered during your stay. There is no reason for our staff not to be a the desk at check in, unless that had to run to the restroom, or help a guest. We will check into the issue to find out what happened; Our hot breakfast item the morning you check out, was our make your own burrito bar. Options for these were real scrambled eggs, diced ham, onions, salsa, cheese, green chilies, and red potatoes. Should anyone need to go carb free leave out the tortilla or potatoes. Our every day offerings included oatmeal mix in a bar, complete with 2 choices of berries, granola, raisins, and brown sugar. Also you must have overlooked the yogurt parfait bar with the same mix in choices. We have fruit salad and whole fruit available, as well as muffins, bagels, and danishes. Our hot item rotates through 4 different menu options. Perhaps one of our menus would have worked better for you. Other options might include bacon, sausage, biscuits and gray, chicken and a biscuit with gravy etc. We look forward to you giving us another chance in the future. C Again our deepest apologies. Colette Wear General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler from east moline illinois

Great would recommend

Posted Jul 27, 2014
Loved the breakfast. The rooms were clean and the staff was friendly. Can't ask for much more.
5 out of 5
Recommended
for Families
by A verified traveler

Great Hotel. Easy access to highway & restaurants.

Posted Jul 7, 2014
Location: Northern Lincoln location. Quick drive to area restaurants and easy access to the highways. Very easy to find.
We had a wonderful time during our stay in Lincoln and loved this hotel. The pool & spa area was very clean and our kids loved it as well. The staff was very helpful and eager to please. We had everything we could have wanted. We would definitely stay here again in the future.
Comment from Hotel Management
Jul 22, 2014 by Country Inn Lincoln North, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay with us in Lincoln. We appreciate your comments about the staff, and also the pool area. Thank you for choosing us for your hotel needs. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Lincoln North
4 out of 5
Recommended
for Everyone
by Jen from Ohio

Nice hotel while traveling across country.

Posted Jun 18, 2014
This was a very nice, clean hotel. It was conveniently located to the interstate and nearby restaurants. The only negative was the height of the shower enclosure. It was not built for someone who is very tall. It enclosed the sides as well as the top and had a light in the top as well. I am only 5 ft 8 in and hit my hand on it while raising my arm in the shower. Also, because there was a slope between the top and side of the enclosure the shower head was placed low. Anyone 6 ft or taller would have had to squat pretty low to get underneath it.
Comment from Hotel Management
Jun 24, 2014 by Country Inn Lincoln, Hotel Management
Dear Jen, Thank you for telling us about your visit with us. We appreciate all of your comments and concerns. Thank you for telling us your concerns about the shower. We are very sorry for the inconvenience. We will pass this feedback on to our staff. We use all guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for you time. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Lincoln North
5 out of 5
Recommended
for Everyone
by lee

Great stay

Posted Jun 1, 2014
Staff called 10 minutes after we got to our room to ask if everything was working and satisfactory
Comment from Hotel Management
Jun 2, 2014 by Country Inn Lincoln, Hotel Management
Dear Lee, Thank you for telling us about your visit with us. We really value all guest feedback. We are so glad that you chose us for your hotel needs. We hope you will choose us again in the future. Sincerely, Country Inn & Suites Lincoln
4 out of 5
Recommended
for Overnight Stay Before Destination
by Katie from Colorado

Close to I-80

Posted May 30, 2014 on Hotels.com
I was traveling across the country on I-80 and this hotel was only a few miles from the highway. It was a nice hotel with a very good complimentary breakfast. There are also a lot of restaurants close by. The pillows and bed were a little more uncomfortable than other hotels that I have stayed at but were ok. The room was mostly clean, I did find a crumpled up napkin by the bed and some hair in the bathtub. Overall, I was satisfied and would stay here again.
Comment from Hotel Management
Aug 9, 2014 by Country Inn Lincoln, Hotel Management
Dear Katie, Thank you for telling us about your visit with us. Thank you for all of your comments and concerns about the hotel. Thank you for telling us your concerns about the pillows, bed, and cleanliness of the room. We are very sorry that you were not completely satisfied. We use guest feedback to make changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Lincoln North
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 27, 2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Great hotel

Posted May 22, 2014 on Hotels.com
Great for the price
Comment from Hotel Management
Aug 2, 2014 by Country Inn Lincoln, Hotel Management
Dear Guest, Thank you for your review of the hotel. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Lincoln