Exterior

Reviews of Courtyard by Marriott Lincoln Downtown

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 374 out of 525 reviews" "
Rating 8 - Good. 108 out of 525 reviews" "
Rating 6 - Okay. 26 out of 525 reviews" "
Rating 4 - Poor. 11 out of 525 reviews" "
Rating 2 - Terrible. 6 out of 525 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue I had was the pillows there was no substance to them looked great until I laid on them then they might as well not have even been there. The rest of the trip was wonderful. Staff was friendly facilities were beautiful. I would stay here again.
Stayed 1 night in Apr 2024
Response from Marci J on Apr 14, 2024
Brian, thank you so much for sharing your feedback and for letting others know about your experience at our hotel. We regret any issues with pillows. We enjoyed serving you and can't wait to serve you again.

10/10 Excellent

Sheila

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always my favorite stop. Clean, comfortable rooms and I can sleep through the nt with the comfortable beds. Showing my age here but the beds are a huge draw!
Stayed 1 night in Mar 2024
Response from Marci J on Apr 14, 2024
Sheila, we're glad to be your favorite stop in Lincoln. We're thrilled the beds are comfortable and provide a great night's sleep. (no judge on age here.) :) We can't wait to welcome you back.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property pool and hot tub were very nice. The room was clean. I would stay here again
Stayed 1 night in Mar 2024
Response from Marci J on Apr 14, 2024
Laura, we're honored you'd choose to stay with us again. Thank you for sharing and for recommending our hotel to others. We appreciate it so much and look forward to that next visit. All our best!

8/10 Good

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marci J on Mar 24, 2024
Carleton, thank you so much for rating your stay and for recommending our hotel to others. If there's anything we might do to earn that extra star, please reach out and let us know during your stay. Have a great day!

6/10 Okay

Linda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the relatively high price of the room, at least a continental breakfast should have been included. But an additional (unexpected) charge of $20 per day for parking is unacceptable.
Stayed 2 nights in Mar 2024
Response from Marci J on Apr 14, 2024
Linda, thank you so much for sharing your review. We regret your stay with us didn't meet expectations. While some of the other Marriott brands do offer complimentary breakfasts, the Courtyards do not. We hope we can serve you again.

8/10 Good

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Met all our needs! Wonderful staff!
Stayed 1 night in Mar 2024
Response from Marci J on Mar 24, 2024
Brittany, we're glad you had a great stay with us. Thank you for sharing and for letting us know it was great. We look forward to serving your again. Have a terrific week!

6/10 Okay

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marci J on Mar 17, 2024
Mandi, thank you for choosing to stay with us. We regret your experience wasn't better. Can you kindly let us know what we can to improve? We hope to hear from you!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Staff is outstanding
Stayed 3 nights in Mar 2024
Response from Marci J on Mar 17, 2024
Don, we're glad you had a great experience with us. Thank you for sharing and for letting us know our team served you so well. We hope we can serve you again in the near future when your travels bring you back to Lincoln.

4/10 Poor

Kristin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We booked this hotel for a weekend away with our kids. They posted about a big nice and clean pool and hot tub and when we arrived no one informed us that the pool and hot tub were drained and not in use. The area around the hotel was noisy, lots of sirens and loud cars and loud music the entire night late into the next morning. Doors slamming constantly a night long. Breakfast offerings were not great, very limited and expensive! Housekeeping was pounding on our door at 8am, 10:30am, and again at 11:15 am and check out is not until 12 so we were hanging out in the room before our planned activities at 12:00pm. I will not stay at this location again.
Stayed 1 night in Feb 2024
Response from Marci J on Feb 26, 2024
Kristin, thankyiou for sharing your feedback. We deeply regret that your experience fell short of expectations. We're sorry for the inconvenience regarding the pool, noise disturbances, breakfast options, and housekeeping timing. Your feedback is invaluable, and we'll address these issues with our team to enhance our services. We hope you'll give us another opportunity to make it better in the future.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is probably the nicest in the Haymarket area, but is starting to show some wear & age.. Mattresses & pillows need to be replaced. Basic amenities including coffee cups which are plastic could be improved. Overall - quiet & attentive service.
Stayed 2 nights in Feb 2024
Response from Marci J on Feb 16, 2024
You are so kind, Alan. Thank you for letting others know what to expect here at our hotel. We'll share this with the team as we care so much about the guest experience. We hope we can serve you again soon.

10/10 Excellent

Stacie, Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice atmosphere
Stayed 1 night in Jan 2024
Response from Marci J on Jan 27, 2024
Stacie, thanks for letting us know you enjoyed staying with us. Thank you for recommending our hotel as well. We hope we can welcome you back again soon.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out is at noon, and the hot tub is open until 11pm. Nuff said.
Stayed 4 nights in Jan 2024
Response from Marci J on Jan 18, 2024
Matthew, thank you so much for choosing to stay with us. We appreciate the feedback for others to consider when staying at our hotel. We hope we can welcome you back again soon.

10/10 Excellent

Mathew

Stayed 1 night in Jan 2024
Response from Marci J on Jan 27, 2024
Mathew, thank you so much for choosing to stay with us and for recommending our hotel to others. We hope we can welcome you back again soon.

10/10 Excellent

Joanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marci J on Dec 13, 2023
Joanie, thank you so much for sharing your rating and for allowing us to serve you. We hope we can welcome you back again soon.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marci J on Dec 13, 2023
Doug, thank you kindly for sharing your rating and for recommending our hotel to others. We hope we get the pleasure of welcoming you back again soon.

2/10 Terrible

Carl

Stayed 2 nights in Dec 2023
Response from Marci J on Dec 13, 2023
Carl, thanks for rating your stay with us. We're sorry to see it wasn't better. Can you kindly give us some additional feedback so we can see where we fell short? We hope to hear from you!

10/10 Excellent

Gerad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Marci J on Dec 18, 2023
Gerad, thanks for sharing your rating and for recommending our hotel to others. We hope we get the pleasure of welcoming you back again soon.

10/10 Excellent

Dustin Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. Thanks
Stayed 1 night in Nov 2023
Response from Marci J on Nov 13, 2023
Thanks for letting us know you enjoyed our hotel and the team! We appreciate your choice to stay with us and hope we can welcome you back again soon, Dustin!

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marci J on Nov 1, 2023
Stacy, thank you kindly for staying with us and rating your experience. We hope we can welcome you back again soon for another great visit.

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Marci J on Oct 22, 2023
Robert, than you so much for sharing your rating. We're delighted you had a great experience at our hotel, and we hope we can welcome you back again soon.

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Marci J on Oct 22, 2023
Shawn, thanks for choosing to stay with us while in Lincoln. We hope we get the pleasure of welcoming you back again soon.

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marci J on Oct 22, 2023
Vickie, thank you kindly for rating your stay and for choosing to stay in our Lincoln hotel. We can't wait to welcome you back again soon for another wonderful visit.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean! Friendly staff. Downtown. Lots of places to eat.
Stayed 1 night in Oct 2023
Response from Marci J on Oct 15, 2023
Donna, thanks for sharing your feedback. We enjoyed seeing you and are delighted you enjoyed so much of your visit. We hope we can serve you again in the near future.

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Perfect distance from Pinnacle arena.
Stayed 1 night in Oct 2023
Response from Marci J on Oct 15, 2023
Katherine, we're delighted you had a complaint-free visit. Thanks for choosing to stay with us and for recommending our hotel to others. We hope you'll be back our way again soon.

10/10 Excellent

Kristin

Traveled with family
Close to the Haymarket and Memorial Stadium
Stayed 1 night in Sep 2023
Response from Marci J on Sep 28, 2023
Kristin, thanks for choosing to stay with us while visiting Lincoln and the Haymarket area. We hope that next visit is just around the corner.

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Marci J on Oct 15, 2023
David, thanks for rating your stay and for choosing to stay with us while in Lincoln. We hope we can serve you again soon.

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from Marci J on Oct 15, 2023
Mary, thanks so much for choosing to stay with us. We hope we can serve you again in the near future with another 5* experience. Have a wonderful day!

10/10 Excellent

HOLLY

Stayed 1 night in Aug 2023
Response from Marci J on Sep 17, 2023
Holly, thank you for rating your stay and letting us know you enjoyed your visit. We hope we can welcome you back again soon.

10/10 Excellent

David

Stayed 2 nights in Aug 2023
Response from Marci J on Aug 28, 2023
David, thank you kindly for rating your stay with us. We hope we can welcome you back again soon when your travels bring you to Lincoln once more. All our best!

8/10 Good

Leslie

Stayed 1 night in Aug 2023
Response from Marci J on Sep 11, 2023
Leslie, thank you so much for sharing your rating and for choosing to stay with us while in Lincoln. We hope we get the pleasure of serving you again soon.

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Marci J on Aug 19, 2023
Debra, thank you for choosing to stay with us and for rating your stay. We hope we can welcome you back again soon when you're traveling to Lincoln.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A like new motel with a courteous and professional staff.
Stayed 1 night in Jul 2023
Response from Marci J on Jul 25, 2023
Thanks for staying with us while visiting Lincoln. We appreciate your recommendation and hope you'll return again soon. Have a great day!

10/10 Excellent

Michael Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Fun
Great birthday weekend! Hotel was within walking distance to Pinnacle Bank Arena and other fun venues and restaurants. We slept so well and had a great time!!
Stayed 1 night in Jul 2023
Response from Marci J on Jul 20, 2023
Happy birthday, Michael! Thanks for choosing to share your special weekend with us. We're glad you had a great time and enjoy a good night's rest. We hope to see you again soon.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Nice pool and hot tub too
Stayed 1 night in Jul 2023
Response from Marci J on Jul 11, 2023
Thanks for letting us know you'd stay with us again. That means the world to us! We hope your next visit will be here soon. All our best!

10/10 Excellent

Taryn

Stayed 1 night in Jul 2023
Response from Marci J on Jul 25, 2023
Taryn, thank you so much for rating your stay with us. We're glad you enjoyed it and can recommend us to others. We hope we get the pleasure of serving you again soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and amenities. Quiet and relaxing stay.
Stayed 1 night in Jun 2023
Response from Marci J on Jun 24, 2023
Donald, many thanks for choosing to stay with us. We're delighted it was quiet and relaxing. We enjoyed serving you and hope we can again soon.

10/10 Excellent

Mary, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Marci J on Jun 12, 2023
Mary, thank you so much for taking your time to share your 5* rating. We're grateful and thankful and hope your next visit with us is just around the corner.

10/10 Excellent

David

Stayed 2 nights in May 2023
Response from Marci J on Jun 6, 2023
David, thank you kindly for recommending out hotel to others. We hope we can welcome you back again soon.

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Parking costs and it is across the street from the hotel. Hot tub was not working & that is a big deal for us after a long day of driving. The surrounding area is ok, but they are mostly bars. Wasn’t our type of place.
Stayed 1 night in May 2023
Response from Marci J on May 30, 2023
Stephen, thank you for sharing your feedback with us. We're disappointed your experience with us wasn't better as we understand the guest experience is so important to us. We apologize for any issues with the hot tub while you were here. It's frustrating for us when it doesn't work as well. We hope you'll consider staying here again.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Marci J on May 22, 2023
Diane, thank you kindly for recommending our hotel. We're grateful you chose to stay with us and hope we can serve you again soon.

10/10 Excellent

Krystal

Stayed 1 night in Apr 2023
Response from Marci J on May 14, 2023
Krystal, thanks so much for sharing your rating and letting us know how we did during your stay. We hope we can welcome you back again soon.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Marci J on Apr 2, 2023
Sherri, thank you kindly for rating your stay with us. We appreciate the opportunity we had to serve you and hope we can welcome you back again soon.

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property seemed very new, and very clean. I was impressed by how clean everything was. I also liked its proximity to downtown Lincoln, Haymarket and Pinnacle Bank Arena.
Stayed 1 night in Mar 2023
Response from Marci J on Mar 19, 2023
Thanks for choosing to stay with us at Courtyard by Marriott Lincoln Downtown. We're appreciative of your recommendation and feedback. We hope we can welcome you back again soon.

10/10 Excellent

Alissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haymarket is a plus. There was a used razor and 2 used towels left the bathroom From prior guest Room 307
Stayed 2 nights in Mar 2023
Response from Marci J on Mar 12, 2023
Thanks for sharing your feedback with us, Alissa. We're glad you enjoyed your visit. We're sorry to hear about items left from another guest. We'll share this with the housekeeping team as a reminder to be more thorough. We hope we can serve you again soon.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed are full experience.
Stayed 1 night in Mar 2023
Response from Marci J on Mar 12, 2023
Michael, we're glad you enjoyed your full experience with us while visiting our hotel. Thanks for sharing! We hope we can welcome you back again soon.

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
In town for baseball game. Staff got us checked in early and was much appreciated. Very friendly and helpful. Love location. Easy walking to everything we need and enjoy.
Stayed 1 night in Mar 2023
Response from Marci J on Mar 12, 2023
Thanks for choosing to stay with us while you were in town for a baseball game. We enjoyed serving you and hope we can welcome you back again soon. It would be our pleasure!

10/10 Excellent

Ricky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Marci J on Mar 12, 2023
Ricky, thank you so much for sharing your rating and recommending our hotel. We can't thank you enough and hope we get to serve you again soon.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where we always stay when we travel to Lincoln. Excellent facility, amazing staff. With many choices in Lincoln this is our hotel of choice.
Stayed 3 nights in Mar 2023
Response from Marci J on Mar 6, 2023
Steve, we're delighted to be your hotel of choice in Lincoln. Thank you so much for sharing and for recommending us. We look forward to serving you again soon.

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool downtown place
Stayed 1 night in Mar 2023
Response from Marci J on Mar 6, 2023
Chad, thanks for sharing your feedback and for recommending us to others. We're glad you chose to stay here, and we can't wait to welcome you back for another cool visit.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Marci J on Feb 20, 2023
It's always a pleasure when we see that our guests have enjoyed their experiences here at Courtyard by Marriott Lincoln Downtown. Thanks for sharing and recommending us. We look forward to your next visit with us.