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Reviews of Fairfield Inn & Suites Lincoln

2.5 out of 5
Fairfield Inn & Suites Lincoln
4221 Industrial Ave, Lincoln, NE

Reviews

8.6

Excellent

Rating 10 - Excellent. 249 out of 498 reviews" "
Rating 8 - Good. 173 out of 498 reviews" "
Rating 6 - Okay. 46 out of 498 reviews" "
Rating 4 - Poor. 19 out of 498 reviews" "
Rating 2 - Terrible. 11 out of 498 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Inna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel only because of pool but we it was closed for maintenance :-((( and online it didn’t say anything about it
Stayed 1 night in Feb 2024
Response from Jessica on Feb 19, 2024
Im sorry! We hope you choose to stay with us in the future

10/10 Excellent

Roshani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Jessica on Feb 10, 2024
Thank You for staying with us. Hope you to stay with us agian

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and close to the I 80
Stayed 1 night in Jan 2024
Response from Jessica on Jan 30, 2024
Thank you! Im glad you had a good experiance with us.

10/10 Excellent

Yasiel, Grand Island Ne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2023
Response from Jessica on Jan 30, 2024
Thank you.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jessica on Jan 30, 2024
Thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessica on Jan 30, 2024
Thank you for your score. We appericate the feedback

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility and management! I could go into many details, but the point is that every minor thing that is often inadequate in a hotel, was well-thought-out and well-provided in Fairfield Lincoln. Complete breakfast should certainly be mentioned, as well.
Stayed 3 nights in Nov 2023
Response from Jessica on Jan 30, 2024
Thank you for the feedback. We appericate it and hope you choose to stay with us again

10/10 Excellent

may

Stayed 3 nights in Nov 2023
Response from Jessica on Jan 30, 2024
Thank you for the score and we hope you decied to stay with use again

10/10 Excellent

DAN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The Fairfield was fabulous, just in a poor location.
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay.
Stayed 1 night in Oct 2023
Response from Fairfield Inn on Nov 8, 2023
Thank you for staying with us! It was great to provide you with fantastic hospitality. We look forward to your next visit.

10/10 Excellent

Cassandra S, Columbus

Front desk clerk was super helpful and friendly!
Stayed 1 night in Nov 2023
Response from Fairfield Inn on Nov 5, 2023
Thank you for your positive feedback. It was a pleasure to provide great hospitality to you.

10/10 Excellent

Ginny

Stayed 1 night in Oct 2023
Response from Fairfield Inn on Nov 3, 2023
Thank you for your rating. It was a pleasure for us to host you. We hope to see you again in the near future.

2/10 Terrible

Ginny

Stayed 1 night in Oct 2023
Response from Fairfield Inn on Nov 3, 2023
Thank you for your rating. We are disappointed we received a 10/10 from you and now this rating. We would like to know how we could have improved your stay. We hope in the future we are able to provide better hospitality to you and your loved ones.

8/10 Good

Steve

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Fairfield Inn on Nov 3, 2023
Thank you for your rating. It was a pleasure for us to host you. We hope to see you again in the near future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fairfield Inn on Oct 27, 2023
Thank you for your rating. It was a pleasure to be able to provide great hospitality to you.

6/10 Okay

Brynley

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad smell and not very clean
Stayed 1 night in Oct 2023
Response from Fairfield Inn on Oct 16, 2023
Thank you for you your response. We apologize for your not pleasant stay. We wish we knew before you left so we could make it right. Hope we will be able to host you again, and it be a better stay.

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Sep 2023
Response from Fairfield Inn on Oct 4, 2023
Thank you for for sharing how your stay was easy. We take pride in making your stay comfortable and easy. Hope to see you in the future.

10/10 Excellent

Zachry

Stayed 1 night in Sep 2023
Response from Fairfield Inn on Oct 4, 2023
Thank you for your rating! We appreciate the chance to earn that rating by taking care of you. Look forward to seeing you in the future.

8/10 Good

Curt

Stayed 1 night in Sep 2023
Response from The Fairfield on Sep 16, 2023
Thank you so much for your rating! We look forward to seeing you next time around.

6/10 Okay

Tyson

Liked: Staff & service
Bummed the pool and hot tub were closed
Stayed 2 nights in Sep 2023
Response from Fairfield Inn on Sep 11, 2023
Unfortunately we are doing some maintenance to the pool. Spa's are also slowly going away, you may see in the hotel industry.. We do apologize for this, and will make sure it is up for your convenience next time around!

10/10 Excellent

Christopher, Indian Trail

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was courteous and friendly.
Stayed 1 night in Aug 2023
Response from Fairfield Inn on Sep 3, 2023
Thank you for staying with us. It was our pleasure to provide a courteous and friendly stay. We look forward to your next visit!

8/10 Good

Mandi

Stayed 1 night in Aug 2023
Response from Fairfield Inn on Sep 11, 2023
Thank you for your rating! We look forward to your next stay!

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Fairfield Inn on Aug 17, 2023
Thank you for staying with us. We appreciate your rating and look forward to having you at your next stay.

4/10 Poor

Zachary

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
Pool was closed which we didn’t find out until check in. Room was dirty and smelled.
Stayed 1 night in Aug 2023
Response from Fairfield Inn on Aug 17, 2023
Thank you for letting us know how your stay was. We wish we knew this sooner, to make your stay better. I sincerely apologize for all these inconveniences.Pleas give us another chance when you are this way again.

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy!
Comfy beds with lots of pillows. Clean with a great breakfast. Eggs and sausage as well as other usual offerings.
Stayed 1 night in Aug 2023
Response from Fairfield Inn on Aug 15, 2023
Thank you for staying with us! We are glad we were able to provide you with a comfy bed and great breakfast. Hope to see you again soon.

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our one night stay while traveling. Breakfast was great; good selection. Only disappointment was the pool was closed. The person at the front desk explained that they were waiting for pool repair.
Stayed 1 night in Aug 2023
Response from Fairfield Inn on Aug 11, 2023
Thank you for staying with us!. We apologize for the pool being down. We hope you come to stay with us again, so you can experience the pool.

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best night of hotel sleep ever
It was easily the best night of hotel sleep I have ever had. And I knew it when I sat down in the bed. It was very soft and comforting. It even had actual fitted sheets on the bed. A recycle bin right next to the trash bin in the room. I really hope the recycle stuff makes it to a actual larger recycle bin. I also appreciated the large bottles of body wash, shampoo and conditioner on the wall of the shower, so to save lots of tiny bottles in the trash.
Stayed 1 night in Jul 2023
Response from Fairfield Inn and Suites on Aug 2, 2023
Hearing this brings us much delight! We are proud to make a difference in the world and in your world with better sleep. We hope to see you again soon!

8/10 Good

GREG, Green Bay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very much appreciated all the assistance from Chelsea during our stay
Stayed 2 nights in Jul 2023
Response from Fairfield Inn on Aug 2, 2023
Thank you for your stay! We are glad to her she was great during your stay. Come back soon!

10/10 Excellent

margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Fairfield Inn and Suites on Jul 23, 2023
Thank you so much for your rating. We enjoyed having you stay with us.Hope to see you again in the near future!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uneventful Excellent stay
Our stay was to rest after a long travel day. So thankful to have no issues, just a comfortable, excellent, no surprise stay. We got what we expect from a Fairfield stay.
Stayed 1 night in Jul 2023
Response from Fairfield Inn and Suites on Jul 21, 2023
Thank you for staying with us. We are proud that we were able to give you an excellent stay.

8/10 Good

Barbara

Traveled with family
Liked: Staff & service
You get what you pay for. Clogged drain in shower. Overall ok so far.
Stayed 1 night in Jul 2023
Response from Fairfield Inn and Suites on Jul 21, 2023
Thank you for staying with us. We apologize for the clogged drain. We would have taken action for you right away. We hope to see you again in the near future!

10/10 Excellent

Abdul

Stayed 1 night in Jul 2023
Response from Fairfield Inn and Suites on Jul 21, 2023
Thank you for your rating. We enjoyed having you stay!

10/10 Excellent

Claro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jessica is awesome, pleasant, with a great smile and great personality. Colin has been on the job for 3 days and it's clear he has natural customer service skills ... with a mentor like Jessica, this team will outshine the rest! Tony
Stayed 1 night in Jun 2023
Response from Fairfield Inn on Jun 22, 2023
Thank you for staying with us! Our employees are great, I am glad to hear they took fantastic care of you.

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was satisfactory at the hotel and was convenient to get to my daughters basketball games!
Stayed 1 night in Jun 2023
Response from Fairfield Inn and Suites on Jun 20, 2023
Thank you for staying with us. We were glad to deliver great hospitality to your family while you where here. Looking forward to next time around!

10/10 Excellent

Elissa

Stayed 1 night in Jun 2023
Response from Fairfield Inn on Jul 3, 2023
Thank you for staying with us. We really appreciated your stay. We look forward to seeing your next trip this way!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! We love Fairfield Hotels and try to stay in them whenever possible.
Stayed 2 nights in Jun 2023
Response from Fairfield Inn and Suites on Jun 15, 2023
Thank you for staying with us, we really enjoyed you staying with us. See you next time around!

6/10 Okay

Christine

Traveled with family
Disliked: Property conditions & facilities
Staff was friendly, and said the right things, but there was no follow through. Main light in bedroom would not turn off, was told to untwist the light from the socket. (Electrical issue!!) TV never worked, despite them “fixing” it twice. They offered a different room, but didn’t have the same type of room available. (We had 4 people, and only a single King was available…)
Stayed 2 nights in May 2023
Response from Fairfield Inn & Suites on Jun 9, 2023
Thank you for your stay with us. We apologize for the inconveniences you experienced. We hope you will give us another chance in the future to make a better impression.

10/10 Excellent

Irne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's situated in an industrial/warehouse area but seemed secure due to barbwire-topped fence outside the window of our room.
Stayed 1 night in May 2023
Response from Fairfield Inn & Suites on Jun 9, 2023
Thank you for staying with us. We are in a secure area, we hope to see you in the near future.

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Fairfield Inn & Suites on Jun 9, 2023
Thank you for staying with us. We hope we can stay with us again soon.

8/10 Good

Jessica

Stayed 1 night in May 2023
Response from Fairfield Inn & Suites on Jun 9, 2023
Thank you for your rating! We hope you enjoyed your visit. Look forward to your next stay in the future.

10/10 Excellent

Frieda

Stayed 1 night in May 2023
Response from Fairfield Inn & Suites on Jun 9, 2023
Thank you for your rating! We hope you enjoyed your visit. Look forward to your next stay in the future.

6/10 Okay

David

Traveled with family
Liked: Cleanliness
Stayed 2 nights in May 2023
Response from Fairfield Inn & Suites on Jun 9, 2023
Thank you for your rating. We hope you enjoyed your visit. Look forward to your next stay in the future.

10/10 Excellent

Mary, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous. Nice room. Clean.
Stayed 1 night in Apr 2023
Response from Fairfield Inn & Suites on Apr 26, 2023
Thank you for staying with us. It was a pleasure being able to provide great hospitality to you. We look forward to your next stay!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very competent and accommodating. Well kept facility.
Stayed 1 night in Apr 2023
Response from Fairfield Inn & Suites on Apr 25, 2023
Thank you for sharing your experience. We appreciate the opportunity to provide warm hospitality for you. We look forward to seeing you again in the future!

6/10 Okay

MITCHELL

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Apr 2023
Response from Fairfield Inn & Suites on Apr 22, 2023
Thank you for choosing to stay with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

10/10 Excellent

Yancy

Stayed 4 nights in Apr 2023
Response from Fairfield Inn & Suites on Jun 9, 2023
Thank you for your rating! We hope you enjoyed your visit. Look forward to your next stay in the future.

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This older Fairfield has been well maintained.
Stayed 1 night in Mar 2023
Response from Fairfield Inn on Mar 29, 2023
Thank you for staying with us. We hope to see you back in the future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular visits
Missed the pool and hot tub!
Stayed 1 night in Mar 2023
Response from General Manager on Mar 17, 2023
Thank you for your great review. We appreciate being able to provide fantastic hospitality for you. We do apologize for the pool being under maintenance at your arrival. unfortunately, we do not have a hot tub anymore.We hope that we are able to provide you hospitality in the near future.

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations!
Stayed 1 night in Feb 2023
Response from General Manager on Mar 17, 2023
Thank you for your great review. We appreciate being able to provide fantastic hospitality for you.We hope that we are able to provide you hospitality in the near future.

10/10 Excellent

Shalisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean comfortable room and bathroom, and great breakfast! Will be staying here again!
Stayed 2 nights in Feb 2023
Response from General Manager on Mar 17, 2023
Thank you for your great review about your experience. We appreciate being able to provide fantastic hospitality for you. We hope that we are able to provide you hospitality in the near future.