Exterior
Check availability

Reviews of Hilton Garden Inn Lincoln Downtown/Haymarket

3 out of 5
Hilton Garden Inn Lincoln Downtown/Haymarket
801 R Street, Lincoln, NE

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 768 reviews" "
Rating 8 - Good. 215 out of 768 reviews" "
Rating 6 - Okay. 64 out of 768 reviews" "
Rating 4 - Poor. 29 out of 768 reviews" "
Rating 2 - Terrible. 16 out of 768 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steffan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and easily accessible for my purpose of being in Lincoln
Stayed 1 night in Apr 2024

6/10 Okay

Karyl

Lobby very nice but room was a titch dated. Didn’t care for spending $19 to hotel for parking when I could’ve gotten my own for $11
Stayed 1 night in Apr 2024

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Location good
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice property with great amenities and location. Be aware there is no free parking. Staff was accommodating and helpful. We would stay here again.
Stayed 1 night in Mar 2024

2/10 Terrible

Beth

Stayed 1 night in Mar 2024
Response from General Manager on Apr 9, 2024
Hi Beth,Thank you for taking the time to share your feedback. We are very disappointed to see the score for your stay. Your satisfaction is our priority. Please contact us if you would like to share your review with us.

10/10 Excellent

Alexander

Stayed 2 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Hi Alexander, Thank you for taking the time to share your positive feedback! We are so happy to learn that you enjoyed your stay with us. We look forward to welcoming you again in the future!!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Ni Nice place
Stayed 4 nights in Dec 2023

10/10 Excellent

Tom

Stayed 1 night in Feb 2024

4/10 Poor

Don, Ponca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ann

Stayed 4 nights in Feb 2024

6/10 Okay

Dustin

Disliked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Ashtyn

Stayed 1 night in Jan 2024
Response from General Manager on Apr 9, 2024
Hi Ashtyn, Thank you for your feedback. We are disappointed to see the score from your stay. Your feedback is very important to us, and we would like to hear from you! Feel free to contact us if you have any questions or if there is anything we can help.

8/10 Good

Clarissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall enjoyable stay. Staff was friendly other than the buffet cook- it was busy and I could tell he was flustered as food kept running out. Premises could have been cleaner- trash left in hallways, moss thing hanging on the wall was losing pieces and shedding and it was not cleaned up. Very nice gym facility.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

robert

Stayed 1 night in Dec 2023

10/10 Excellent

allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Angelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Great location amazing staff.
Stayed 3 nights in Nov 2023

2/10 Terrible

Jeff

Stayed 2 nights in Nov 2023

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay with family when in town for Husker games
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, updated rooms & lounge area. We loved the complimentary popcorn balls, water & coffee. Tried a new hotel and glad we did!!!
Stayed 2 nights in Nov 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not included.
Stayed 1 night in Nov 2023
Response from Melanie Thompson, GM on Nov 8, 2023
We do have a Bed and Breakfast Package available and hope you will consider booking with us again.

10/10 Excellent

Tim

Stayed 1 night in Nov 2023

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in downtown Lincoln, restaurants all around, Pinnacle Bank Arena just a couple blocks away. Safe, comfortable, clean, updated.
Stayed 1 night in Oct 2023
Response from Melanie Thompson, GM on Nov 6, 2023
Thank you for your kind score! We hope to see you again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Melanie Thompson, GM on Oct 20, 2023
We are so glad you enjoyed your stay. See you again soon!

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Melanie Thompson, GM on Oct 9, 2023
Thank you so much for your kind score! We hope to see you again soon!

2/10 Terrible

richard

Stayed 1 night in Oct 2023
Response from Melanie Thompson, GM on Nov 6, 2023
We apologize that we did not exceed your expectations. Please feel free to reach out to me directly to discuss any concerns.

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 2 nights in Sep 2023
Response from Melanie Thompson, GM on Oct 2, 2023
Thank you so much for the kind review! We hope to see you again soon.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Melanie Thompson, GM on Sep 25, 2023
Thank you for your kind response! We hope to see you again soon!

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Ns
Stayed 1 night in Sep 2023
Response from Melanie Thompson, GM on Sep 25, 2023
We are so glad you enjoyed your time with us. See you again soon!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything downtown. 👍
Stayed 3 nights in Sep 2023
Response from Melanie Thompson, GM on Sep 25, 2023
Thank you so much for the excellent score! Hope to see you again soon!

8/10 Good

Terry

Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Sep 15, 2023
Thank you for the kind score! We hope to see you again soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great!
Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Aug 25, 2023
Thank you so much for the kind score! We are happy to hear you enjoyed your time with us. We hope to see you again soon!

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff In world we’re finding good personal is hard
Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Aug 22, 2023
What a kind thing to say! I am a big fan of our team here and I am glad you had the same experience. Hope to see you again soon!

10/10 Excellent

Connie

Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Sep 15, 2023
Thank you for the kind score! We hope to see you again soon!

10/10 Excellent

Kimm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in the heart of downtown Lincoln. Very convenient. Staff was very helpful & friendly. Great environment.
Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Aug 16, 2023
Thank you for the awesome score! We hope to see you again soon!

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Sep 7, 2023
Thank you for the kind score. We hope to see you again soon!

10/10 Excellent

Megan

Traveled with partner
Liked: Amenities
Clean, friendly staff and fast service!
Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Aug 15, 2023
Thanks for wonderful score! We hope to see you again soon!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Aug 15, 2023
Thank you for your wonderful score! We hope to see you again soon!

10/10 Excellent

terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Melanie Thompson, GM on Aug 9, 2023
Thank you for the kind score! We hope to see you again soon!

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Jul 2023
Response from Melanie Thompson, GM on Aug 2, 2023
Thank you for the kind review! We hope to see you again soon!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Melanie Thompson, GM on Aug 1, 2023
Thank you so much for the kind score! We are so glad you chose us for your stay!

10/10 Excellent

Nicole

Stayed 1 night in Jul 2023
Response from Melanie Thompson, GM on Jul 11, 2023
Thank you so much for your kind response and for taking the time to fill out the survey! Hope to see you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A day in Lincoln
Room 216 toilet flapper ball needs to be fixed/replaced. Gets out of alignment and then the toilet runs and runs. Elevator is the slowest I've ever encountered. Aside from those issues, I had a good time and the service was very good.
Stayed 1 night in Jul 2023
Response from Melanie Thompson, GM on Jul 3, 2023
Thank you for the notes on the room. I appreciate the heads up on the running water issue. We hope to see you again soon!

10/10 Excellent

Angela

Stayed 2 nights in Jun 2023
Response from Melanie Thompson, GM on Jul 3, 2023
Thank you for the wonderful score! We hope to see you again soon!

10/10 Excellent

Frederik

Stayed 3 nights in Jun 2023
Response from Melanie Thompson, GM on Jul 3, 2023
Thank you so much for the wonderful score! We hope to see you again soon.

10/10 Excellent

Carrie

Stayed 1 night in Jun 2023
Response from Melanie Thompson, GM on Aug 1, 2023
Thank you for the kind score! We are so you chose us for your stay!