Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Collins, CO

Great location, great value, great staff

Posted Aug 11, 2014
My husband prefers not staying with my family when we visit. We usually stay out by the highway, because there isn't much choice in northeast Lincoln but we tried something new. Comfortable beds, clean rooms, Kira at the front desk was awesome, the pool area is clean, and breakfast was fine. My husband wanted eggs/hot meal/hash browns and walked across the street to the HyVee grocery store because toast and biscuits and gravy wasn't enough for him. Recommend getting a room on the north side because we stayed a night on the "O" St side and the traffic noise was annoying. Great restaurants and shopping within walking distance. Husband liked "Cheddars," but there are several to choose from. There's a Natural Grocers in the parking lot where we stocked up on road snacks but there are two more grocery stores within a block west and east. Target and Walgreen's is right across the street. Will absolutely stay again with our next visit.
Comment from Hotel Management
Aug 19, 2014 by Rob, Hotel Management
Jennifer, Thank you for your review. We love that you enjoyed our suites with the great beds, 42 inch flat screen TV, fridge, microwave, iron and board, free wifi and hair dryer. Being centrally located in town, we do have many places available for shopping and eating within walking or short driving distance. The 24 hour pool, hot tub and fitness center are also always a hit with the guests! As is the 26 item hot and cold breakfast bar. We look forward to you staying with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

It doesnt get better then this

Posted Aug 4, 2014
Pros: Pool indoor and shallow. great for helping teach little kids to swim. A fantastic Continental breakfast. From cold serial to hot bisquets and gravy
Cons: Hot tub needed to be a bit warmer
Location: we really didnt have time to check everything out
Was so surprised. We got there and the room was very clean. Two queen beds and a hid a bed. Just what we needed. Wonderful staff. 24 hour indoor pool and hit tub. Close to plenty of food places. We wish this place was everywhere. And when we travel again we will see if there is a Victorian Suites in that town, Nice microwave and mini fridge. a perfect stay. Almost wish we needed to stay another night
Comment from Hotel Management
Aug 19, 2014 by Rob, Hotel Management
John, Thank you for your review. We love that you enjoyed our suites with the great beds, 42 inch flat screen TV, fridge, microwave, iron and board, free wifi and hair dryer. Being centrally located in town, we do have many places available for shopping and eating within walking or short driving distance. The 24 hour pool, hot tub and fitness center are also always a hit with the guests! As is the 26 item hot and cold breakfast bar. We look forward to you staying with us again soon! We have locations in Lincoln, Kearney, Omaha, York and Norfolk, NE and Sioux City, IA.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calumet City, IL

They are dialed in!

Posted Jul 23, 2014
Pros: All of the important needs are met flawlessly: large rooms, comfortable beds, extremely clean, excellent breakfast and professional, responsive staff.
Cons: Quote advertised sale rate when booking over the phone. Have a movie rental option available on TV, or at least have one premium channel.
Whoever is running these motels knows customer service and makes sure their employees know as well. Very professional and friendly staff. We booked a room at the Lincoln NE location and enjoyed our stay so much that we booked at the Omaha NE location on our return trip. They rooms are large and flawlessly clean. The free breakfast was delicious. The only fly in the ointment was when we called Omaha to book our room, the Desk Clerk who answered quoted us the regular room rate rather than the reduced rate advertised on their website. When we questioned why, she gave us the sale rate which was fine, but it left a bad taste in our mouths knowing that the "buyer beware" saying applied here. We want to trust that we will get the lowest advertised rate regardless of the method we use to book a room. Finally, it would be helpful to have a movie rental option on the TV, rather than just the standard cable stations. Regardless, we intend to continue using The New Victorian in the future. Great job! Keep it up.
Comment from Hotel Management
Jul 30, 2014 by Rob, Hotel Management
Leo, Thanks for the great compliments about us. We sincerely appreciate them. We strive for outstanding guest service and friendly staff in all positions at all our hotels. We are glad you noticed our white glove cleanliness standards and enjoyed our spacious suites. The 26 item hot and cold breakfast is also a hit with our guests like you. We do apologize for any mix up in room rates. We do not try to "bait and switch" sometimes we change rates regularly due to events or demand and our staff may have missed the new rate posted. That is a training issue we will work on. While we may not of had the movie options, we are sure you enjoyed the 42 inch flat screen TV along with other room amenities like fridge, microwave and free wifi. We look forward to seeing you again at any of our 6 properties in Lincoln, Omaha, Kearney, York or Norfolk, NE or Sioux City, IA.
4 out of 5
Recommended
for Families
by A verified traveler from Denver

Nice for the price

Posted Jul 8, 2014
Pros: 24 hour indoor swim and hot tub
Location: There were plenty of pamphlets about near by activities and discounts available to guests, but we weren't there that long.
We arrived very late in the day, but the staff was friendly and very helpful. The pool was small, but was open 24 hrs and after a LONG car ride was exactly what my kids needed. The room was comfy and there was a nice sitting area for us to have a late night dinner. We were near the elevator, but it wasn't too loud. The morning breakfast wasn't the best, the kids had bagels, frozen waffles and juice, but the biscuits and gravy were pretty good, the coffee was good and I didn't have to pay so all was well. Check out was a snap and we were on our way again.
Comment from Hotel Management
Jul 10, 2014 by Rob, Hotel Management
Heather, Thank you for taking the time to write a review for us! We are glad you enjoyed our large suites. With the 42 inch flat screen tv, iron and board, hair dryer, free wifi, fridge and microwave in every room. It really makes the rooms great! Our 26 item hot and cold breakfast bar is usually a very popular feature of the hotel. We look forward to seeing you again on your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
The hotel is surrounded by shopping centers. The room was clean and we didn't have any problem with the staff.
Comment from Hotel Management
Jul 11, 2014 by Rob, Hotel Management
Thank you for your review! We are glad you liked our central Lincoln location! We are glad you enjoyed the room. With our 42 inch flat screen TV's, iron and ironing board, hair dryer, fridge and microwave; we get a lot of great compliments on the rooms. Our staff also works very hard to provide outstanding guest services. We look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Don't judge a book by it's cover

Posted Jun 27, 2014
Pros: The staff was very friendly and helpful. The beds were very comfortable, the rooms were clean and the breakfast had variety.
Cons: Include the little shampoo bottles.
Location: There are restaurants, grocery stores and a Target all within walking distance.
This hotel is in a parking lot and doesn't look like much on the outside. After you stay one night you realize it's what's on the inside that counts. . . mostly the staff. I'd stay here again.
Comment from Hotel Management
Jun 30, 2014 by Rob, Hotel Management
Thank you for taking the time to write us a review! We are glad you enjoyed our hotel and its amenities like the spacious suites and 42 inch flat screen TVs in every room as well as microwave and fridge. Our staff works hard to provide outstanding service and we are very happy you witnessed that first hand! For the construction travelers and over the road haulers, our large parking lot is a welcomed amenity. We hope to see you staying with us again soon!
5 out of 5
Recommended
for Everyone
by gyrsri from r

Nice hotel

Posted Jun 21, 2014
No issues. Hotel was clean and safe. Close to shopping area.
Comment from Hotel Management
Jul 3, 2014 by Rob, Hotel Management
Thank you for giving us a review! We appreciate that you enjoyed your room and our high cleanliness standards. We are also pleased you liked our convenient mid town location. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel close to stores and restaurants.

Posted Jun 17, 2014
We were driving from South Carolina to Colorado and stopped at this hotel for the night. The building and interior furniture is dated and the elevator is a little sketchy but the rooms were large and had a couch sitting area, fridge, microwave, and a pretty comfy bed. For the price you can't beat it. Also enjoyed the 24/7 pool and spa.
Comment from Hotel Management
Jun 19, 2014 by Rob, Hotel Management
Justin, Thank you for staying with us! We appreciate you taking the time to write a review. We are glad you enjoyed our 24 hour pool and hot tub and hopefully the exercise room too. The room does have nice amenities like the fridge and microwave as well as iron and board, hair dryer and free wifi plus that comfy bed you enjoyed! We constantly strive to keep our hotel in good condition, but yes, it is an older property. We believe our white glove cleanliness standards coupled with our outstanding service and amenities make this older building a great place to stay! We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by anon from chicago

Nice hotel on a long journey

Posted Jun 16, 2014
Pros: they made a fridge available in the rooms, would stay again if needed a room on the journey, but also might try elsewhere to compare
Cons: maybe the rooms could smell ??? fresher????? not sure smell like a old hotel. was clean. Pillows in the room were older.....? Rooms seemed dated
Location: Stayed overnight on a longer drive to another destination
Hotel staff approachable, does their job, looks like they have to be there rather than want to be there, continental breakfast had a lot of choices, dining area very clean
Comment from Hotel Management
Jun 19, 2014 by Rob, Hotel Management
Anon, Thank you for your review. We are glad you enjoyed our 26 item hot and cold breakfast bar. We are also glad you noticed out white glove cleanliness standards not only in the breakfast area, but throughout the hotel. Our staff works very hard to provide excellent guest services 24 hours a day. We hope you will return to New Victorian Suites on your next visit to Lincoln or any of our other properties in Kearney, York, Norfolk or Omaha NE or Sioux City IA,
2 out of 5
by pilgrim from somewhere in colorado

Hotel in Lincoln Nebraska

Posted Jun 10, 2014
Pros: Cost
Cons: The furnishings need to be updated. The hotel has "New" in its name, but everything is old looking with the exception of the television.
Location: Restaurants and mall nearby
Bed was a bit too hard for me. The exercise room had a working treadmill and was air-conditioned. Breakfast was okay. I did not use the pool. Room was clean and had a microwave and refrigerator.
Comment from Hotel Management
Jun 19, 2014 by Rob, Hotel Management
Thank you for your review! We are glad to see you used our 24 hour fitness center. The pool and hot tub are also open 24 hours. Our 26 item hot and cold breakfast bar is open from 5am until 11 am daily and as you noted, the rooms have a microwave and fridge. In addition to the 42 inch flat screen TV's, iron and board, hair dryer and free wifi. We hope to see you again soon at any of our 6 New Victorian Inns and Suites.