Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Smart hotel, view of marina

Posted Sep 11, 2014
Pros: Staff, ambiance and location.
Cons: Minor problem with the shower in our room which flooded into the main bathroom when used. Did report this on day one of our weeks stay.
Location: Wonderful museum across the road. Great pizza restaurant and a wonderful sea food restaurant five minutes away.
Smart hotel. Great staff, most friendly and helpful. Breakfasts on the terrace just great.
4 out of 5
Recommended
by A verified traveler

Beautiful Belem

Posted Jun 23, 2014 on Hotels.com
This was a perfect location to just walk out the front door and explore all that the Belem district has. We really enjoyed our experience here and our view out over the river was beautiful day and night.
5 out of 5
Recommended
for Couples
by l from uk

lovely modern hotel

Posted May 28, 2014
Pros: everything, including the spa
Cons: the music in the restaurants
A lovely mini break, all staff attentive and friendly at all times. Décor and ambience really relaxing, view of boats and sea from window added to this. The food at breakfast was plentiful in range and all to a very good standard. Both restaurants had lovely food, the Michelin 5 course tasting menu was one of the best I have had go!
5 out of 5
Recommended
for Couples
by doris from england

great location easy access to city

Posted Apr 10, 2014
Cons: In room tea brewing facility only coffee machine and hefty charge for nexpresso capsules
Location: the location was good several national monuments close by including the Belem tower,Jeromimo church and cloisters, the mariner museum.
The breakfast was wonderful as were the views of the river and marina and the spa.We swam every day in the pool and used the free shuttle bus to the city
5 out of 5
Recommended
for Everyone
by sarah from london

Amazing views and top quality staff

Posted Apr 6, 2014
Very good at providing nice additional touches including sending up a free birthday cake with champagne.
4 out of 5
Recommended
for Everyone
by Kim from London

Modern Hotel in quiet location

Posted Apr 3, 2014
Pros: Location & spacious room
Cons: The electronic blind in my room once opened became jammed and had to be closed manually by the hotel staff.
Location: Walk to the famous Pasties de Belem! If only the monks who created the little custard tarts all those years ago knew they would become so special.
Stayed at the Altis Belem Hotel & Spa in March. Location is nice and quiet on the river front, a popular jogging route for locals. There is noise from the train that runs until quite late. Great sunrise over the bridge. Rooms are spacious and clean with modern open plan living - not suitable for everyone's taste due to glass shower in the middle of the room. Staff are friendly and helpful. Breakfast buffet was fresh with plenty of choice. Easy to get into the center of Lisbon and down the coast to Cascais & Estoril. Felt there was a lack of inviting areas for residents to sit in the common areas, there is a strange setup on chairs facing each other with four TV's all on different channels. There is nice seating outside, but it is attached to the bar, so you are brought a menu as soon as you sit down, and it's not cheap! Having umbrellas in the room came in handy as we were unlucky with the weather on the last day. Overall a really nice experience, but not sure I would return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely spa hotel, helpful staff

Posted Mar 19, 2014
Pros: Spa, comfort cleanliness & staff
Cons: All good
Location: Convenient for marina & monastery, Belem tower, explorers monument and modern art gallery
Lovely spa hotel convenient location for monuments in Belem, within walking distance. Shuttle bus from hotel into city centre a bonus. Great food, and very helpful, polite staff.
5 out of 5
Recommended
by PRC from London

totally relaxing

Posted Mar 3, 2014 on Hotels.com
had a wonderful time, very relaxing, except that they wanted to charge 3.5 € for a nespresso that was in my room, totally incongruent to the rest of the hotel, also they had this cheap disposable wine opener that didn't open a bottle of water, I mean just have a bottle opener as well.!!
5 out of 5
Recommended
for Everyone
by Bitternwatcher from London

Chic and modern hotel out of the city centre

Posted Feb 25, 2014
Pros: Being able to open the huge window in the room (we hate air conditioning), the spa and the cafe - terrific food. Excellent service.
Cons: We were very hot in bed - artificial duvet/mattress topper? Lovely bed linen, however.
Location: Out of the centre of Lisbon, further down the Tagus estuary, just near the Torre de Belem. Accessible by public transport from the centre (tram).
Everything about this hotel is 5* We would recommend it and shall return
4 out of 5
Recommended
for Couples
by HD from London

A bit too cool for school

Posted Feb 11, 2014 on Hotels.com
They staff were exceptional. However, the hotel has a lot of large open spaces and was very quiet so felt a little impersonal and cold. Also, the rooms are a bit dated now and there is significant wear and tear to fittings (esp bathroom). Also, no shower in the bathroom which was a bit annoying.