Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from PORTLAND, OR.USA

not that good

Posted Jul 1, 2014
Pros: it has a smoking rooms
Cons: fill the minibar, improve the room service list
Location: there is nothing really close to the hotel to be done
hotel in not close to the center of the city, minibar is empty room service is very limited.
4 out of 5
Recommended
for Personal Event
by Ty husbands from Uk Hereford

Bed

Posted Feb 1, 2014 on Hotels.com
Beds are too hard and blankets are too thin and old fashion but overall very nice place to stay .
Comment from Hotel Management
May 3, 2014 by Bernardo, Hotel Management
Dear customer, Thank you for your kind review. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. Hope to see you at Altis Park Hotel once you visit Lisbon again. Our best regards.
Comment from Hotel Management
May 3, 2014 by Bernardo, Hotel Management
Dear customer, Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. Hope to see you at Altis Park Hotel once you visit Lisbon again. Our best regards.
1 out of 5
by A verified traveler from world traveller

Staff very rude and lack any customer service

Posted Jan 7, 2014
We stayed 3 nights the staff couldn't have been any worse I've had better service at the premier inn 4 star hotel I don't think so more like a 2 star location is out of town close to the metro airport is 8 stops, hotel was cheap not cheerfull
Comment from Hotel Management
Aug 30, 2014 by Bernardo, Hotel Management
Dear Customer, Thank you for your comment. I'm sorry if we did not meet your expectations. We hope to see you again at the Altis Park Hotel again that you visit Lisbon. Best regards
Comment from Hotel Management
Feb 26, 2014
Dear Customer, Thank you for your comment. I'm sorry if we did not meet your expectations. We hope to see you again at the Altis Park Hotel again that you visit Lisbon. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2014
5 out of 5
Recommended
by A&M from Galway

Great hotel, would definitely go back there

Posted Jan 3, 2014 on Hotels.com
We stayed in the hotel for 3 nights and really enjoyed it. The staff was very nice and helpful. The room was excellent, breakfast bar offered tasty hot and cold options (big plus for the gluten-free option). Hotel itself is only a few steps away from the Metro, which runs every few minutes and is a super efficient way of travelling through the city. There's also a bus stop across the road (which we did not use, so can't comment on the bus timetables). Overall an excellent experience, one I would like to repeat next time we're in Lisbon.
5 out of 5
Recommended
for Business Travelers
by johnson from bj

nice hotel near metro

Posted Dec 8, 2013
Pros: clean,easy to travel
Cons: old funiture need to replace
Location: restraurant and shop
good
Comment from Hotel Management
Aug 30, 2014 by Bernardo, Hotel Management
Dear customer, Thank you for your kind review. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. Hope to see you at Altis Park Hotel once you visit Lisbon again. Our best regards.
Comment from Hotel Management
Feb 26, 2014
Dear customer, Thank you for your kind review. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. Hope to see you at Altis Park Hotel once you visit Lisbon again. Our best regards.
4 out of 5
Recommended
for Everyone
by solo traveler from G

Suburb location, steps to excellent Metro system

Posted Nov 7, 2013
Welcoming staff and lobby. English speaking staff, all display pleasure in service excellence. Location is away from center city so those who love hustle should choose a different hotel. However, for those who love hustle but not 24/7 close proximity to Metro to city and airport make Altis a perfect choice. A subway ride in either direction is 15-20 minutes. Subway opens at 6:30AM, closes after midnight. Rooms are western size w/comfortable bedding, adequate closet space, mini bar. Bath also large. Grocery store, clothing store and grill within steps of front door. Altis also has full service restaurant which I did not visit. Breakfask can be included for a fee. The negatives: room and bathroom lighting is poor, no plug in bathroom, tub deep making getting out an unusually careful exercise. By
Comment from Hotel Management
Aug 30, 2014 by Bernardo, Hotel Management
Dear customer, Thank you for your kind review. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. Hope to see you at Altis Park Hotel once you visit Lisbon again. Our best regards.
Comment from Hotel Management
Feb 26, 2014
Dear customer, Thank you for your kind review. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. Hope to see you at Altis Park Hotel once you visit Lisbon again. Our best regards.
5 out of 5
Recommended
for Personal Event
by Traveller from UK

Excellent standard

Posted Nov 7, 2013 on Hotels.com
Altis Park is an excellent hotel, very nice to stay. The staff are most helpful, and the quality of the room is of a high standard you'd expect from a 4* hotel, beds were comfortable and I slept well. The hotel is just beside the metro Olaisis station, using the metro I was able to travel to Lisbon centre easily in the morning and return in the evening. I got a high level room with a beautiful view of the sea. The supermarket next door (closes at 9 pm) provided me with drinks and food for the trip. I strongly recommend the installation of wifi throughout the hotel, when it is limited to the lobby it is quite inconvenient but if your device have LAN connection, they provide this in the rooms.
4 out of 5
Recommended
for Everyone
by Patrick from Los Angeles, CA

Nice hotel near airport, yet accessible to city

Posted Sep 28, 2013
Pros: Affordable rate. Nice, standard hotel.
Location: Located btw airport and Baixa-Chiado. Not much to do around this area. Olaias metro station is just around the corner (~30min ride to Baixa-Chiado)
Standard hotel bed and amenities. The first room we were given had a strong insecticide odor (Raid?) so we were transferred to another room upstairs that did not have the odor.
4 out of 5
Recommended
by A verified traveler from uk

four stars spot on

Posted Sep 25, 2013 on Hotels.com
Nice comfortable nights stay