Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Gary from Calgary, Alberta, Canada

Comfortable, quiet hotel in the center of downtown

Posted Apr 5, 2014
Pros: The room was exemplary with king sized bed,wood floors and dark wood furniture and a first class washroom with deep tub.
Cons: I had suggested to the hotel to put out a bowl of complimentary fruit which is always a nice touch and complementary coffee, tea and sugar and milk.
Location: 10 minutes from the Metro and 20 minutes from downtown. All the tour buses pick up and drop off at the hotel. Many good restaurants nearby.
My stay was wonderful due mostly to the courteous, friendly, knowledgable staff. My every concern was taken care of. I recommend this hotel highly. The only thing they could not do for me was I requested that the seven hills of a Lisbon be flattened so I could get around easier. Seems like I had to travel up hill in both directions wherever I ventured.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stylish and modern

Posted Apr 1, 2014
Location: pretty close to the city center and all historic cites. Nice cafes nearby. Rooms: quite big, no view, spacious bathroom with separate bath and shower. It's all good, but then there is a lot of water on the floor.
4 out of 5
Recommended
for Everyone
by Marcia from Houston

Nice hotel. Close to Avenida Liberdade!!!

Posted Mar 27, 2014
Pros: Nice staff!!!
Cons: Shower door was not working!!!
Location: Very easy to get to downtown.
Very well located near metro and train station. Walking distance to Marques de Pombal roundabout and Praca das figureiras and Rossio. Several nice restaurants at Av. Liberdade!
5 out of 5
Recommended
for Everyone
by Alan from Newport, Wales, UK

Excellent hotel for a city break.

Posted Mar 26, 2014
Pros: Cleanliness, value for money and good location.
Cons: None I can think of
Location: Location is close to Avenida da Liberdade and Edward V11 Park. Decent restaurants are close by, especially fish restaurants.
Hotel was very clean and staff very helpful. This is an excellent hotel for a city break and the rates a excellent value for money. Although we didn't have breakfast in the hotel, there are plenty of cafes in the area for coffee and pastries, which is all we needed for breakfast. The location of the hotel could be a factor to be considered for visitors who cannot walk up hills.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in good neighborhood

Posted Mar 20, 2014
Stayed here one night -very close to the botanical garden and, on the other side Avenida da Liberdade. Pretty big hike to the hotel itself. It's got a gym and a good buffet breakfast. Room was nice and clean, big bed and nice bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great City Centre Hotel

Posted Mar 18, 2014
Overall brilliant experience. Hotel Staff was very nice - particularly the staff at the reception desk, who were really nice to talk to.
5 out of 5
Recommended
for Everyone
by Susan from Oregon

Great hotel in a good location

Posted Mar 14, 2014
Pros: Rooms were nice and quiet and the staff were very pleasant and helpful. It was easy to get around Lisbon for meals and activities from this location.
Location: It's in the middle of the city, convenient to restaurants, park, museums, etc. It's close to 2 Metro stations.
This hotel was a great choice for our stay in Lisbon. It is in the heart of the city near the main Avenida da Liberdade and two Metro stops as well as the Parque Eduardo VII. There are many restaurants nearby. The hotel was quiet and the staff were extremely helpful and pleasant. Our room was quiet and nice and even had a balcony from which we could see over the city to the Rio Tejo. We would stay there again and highly recommend it to anyone looking for a good, reasonably priced hotel in Lisbon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Trip to Lisbon

Posted Mar 10, 2014
Fantastic hotel and staff everyone was very helpful and excellent location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2014
Pros: Rooms are spacious, VERY clean and staff is very lovely
Cons: cant fault anything, everything was lovely
5 out of 5
Recommended
for Getaway With Friends
by Steve from Philadelphia USA

Great 5* Hotel at 3* Price

Posted Dec 19, 2013 on Hotels.com
I stayed here once about 4 years ago and it is just as good now as then. Fortunately I had a greatly discounted rate. Everything is ultra modern including the three position shower you need an advanced degree to be able to operate. The wifi was fast on my laptop but didn't seem to like my Android phone. Hotel is about equidistant from three metro stops and suffers from a lack of good restaurants nearby, but there's a taxi rank a block away to take you wherever you wish. I'll gladly stay again where there's a friendly and helpful staff.