Terrace/patio

Reviews of 138 Liberdade Hotel

5 out of 5
138 Liberdade Hotel
Avenida da Liberdade, 138-142, Lisbon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 226 out of 270 reviews" "
Rating 8 - Good. 35 out of 270 reviews" "
Rating 6 - Okay. 7 out of 270 reviews" "
Rating 4 - Poor. 2 out of 270 reviews" "
Rating 2 - Terrible. 0 out of 270 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous… and excellent service!
Stayed 5 nights in Apr 2024
Response from Alexandre Morais on Apr 18, 2024
Dear Rosana, We would like to thank you very much for your preference in our hotel as well the excellent score! We are amazed to hear that your stay with us was so pleasant and that you felt an happy work from our team. Our staff strives every day to provide a unique experience for our guests, and it is very gratifying to receive such positive feedback as yours. Our teams goal are always providing a relaxing and welcoming environment for all our guests, and it's great to know that we achieved this goal during your stay. Your satisfaction is our greatest reward. We hope to welcome you again soon for more moments of tranquility and comfort. Best Regards, The 138 Liberdade Hotel Team

10/10 Excellent

Penelope

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Service was fantastic. Breakfast was very good.
Stayed 2 nights in Apr 2024
Response from Alexandre Morais on Apr 18, 2024
Dear Mrs. Penelope, What a fantastic review! We are thrilled to hear that you had such a wonderful experience with us. Your kind words mean the world to us. We can't wait to welcome you back again soon! Kind regards The 138 Liberdade Hotel Team

10/10 Excellent

Rosana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente!
Stayed 1 night in Apr 2024
Response from Alexandre Morais on Apr 18, 2024
Dear Rosana. Thank you for your kind words! We're thrilled to hear that you had a perfect stay with us. Looking forward to welcoming you back soon! Kind regards, The 138 Liberdade Hotel Team

10/10 Excellent

Rosana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente!
Stayed 4 nights in Apr 2024
Response from Alexandre Morais on Apr 18, 2024
Dear Rosana. Thank you for your kind words! We're thrilled to hear that you had a perfect stay with us. Looking forward to welcoming you back soon! Kind regards, The 138 Liberdade Hotel Team

10/10 Excellent

ESTEBAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the staff is GREAT! We will definitely visit this hotel again.
Stayed 3 nights in Apr 2024
Response from Alexandre Morais on Apr 11, 2024
Dear Esteban, Thank you for your fabulous feedback! We're thrilled you enjoyed our stylish boutique hotel and exceptional service. It's wonderful to hear that you appreciated our dedicated team. We can't wait to welcome you back for another fantastic stay! Kind regards, The 138 Liberdade Hotel Team

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 7 nights in Mar 2024
Response from 138 Liberdade Hotel on Apr 5, 2024
Dear Mrs, Sara. Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!Best regards, The 138 Liberdade Hotel Team

10/10 Excellent

Victoria Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor - modern Very friendly staff and excellent service Very clean Lovely breakfast and coffee station in reception
Stayed 4 nights in Mar 2024
Response from 138 Liberdade Hotel on Apr 5, 2024
Dear Mrs, Victoria Clare.Thank you for your glowing review! We're thrilled you enjoyed our modern décor, friendly staff, and excellent service. We appreciate your kind words and hope to see you again soon!Kind regards, The 138 Liberdade Hotel Team

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful boutique hotel with exceptional friendly service. Lovely slacious terrace room with nassive, well equipped terrace area. We couldn't fault a thing.
Stayed 4 nights in Mar 2024
Response from 138 Liberdade Hotel on Mar 18, 2024
Dear Mr, Stephen.Thank you so much for your kind words and fantastic feedback! We are thrilled to hear that you enjoyed your stay with us and that our service and facilities met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.Warm regards,The 138 Liberdade Hotel Team

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Central Location. Competent Staff. Gold Standard Breakfast & Facilities.
Stayed 4 nights in Mar 2024
Response from Alexandre Morais on Mar 25, 2024
Dear David, We would like to thank you very much for your preference in our hotel as well the excellent score! We are amazed to hear that your stay with us was so pleasant and that you felt an happy work from our team. Our staff strives every day to provide a unique experience for our guests, and it is very gratifying to receive such positive feedback as yours. Our teams goal are always providing a relaxing and welcoming environment for all our guests, and it's great to know that we achieved this goal during your stay. Your satisfaction is our greatest reward. We hope to welcome you again soon for more moments of tranquility and comfort. Best Regards, The 138 Liberdade Hotel Team

10/10 Excellent

iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. High end and a wonderful experience. Incredible and plentiful elegant breakfast. Restaurant had great staff. We completely enjoyed our stay. We would go back and recommend this hotel in a heartbeat. Big shout out to Inez and Miguel at the front desk. Lovely people and elegant place!
Stayed 7 nights in Feb 2024
Response from 138 Liberdade Hotel on Mar 10, 2024
Dear Iris, We are overjoyed to hear about your fantastic experience at our hotel! Your kind words about our breakfast, restaurant staff, and front desk team are truly appreciated. Thank you for recommending us, and we can't wait to welcome you back for another elegant stay!Kind regards, The 138 Liberdade Hotel Team

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Walkable to many different places of interest. Staff extremely friendly and attentive
Stayed 1 night in Feb 2024
Response from 138 Liberdade Hotel on Mar 10, 2024
Dear Kristin, We are thrilled to hear that you enjoyed your stay with us! It's wonderful to know that our location and attentive staff made your visit memorable. Thank you for your kind words, and we hope to welcome you back soon!Warm regards, The 138 Liberdade Hotel Team

10/10 Excellent

Ali, College Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very impressed with our high ceiling room overlooking Ave. De Liberdade Also, very friendly staff & great buffet breakfast ! Dinner evening having the delicious sushi was awesome
Stayed 2 nights in Feb 2024
Response from Pedro Delgado on Mar 6, 2024
Dear Ali,Thank you so much for your wonderful feedback and for rating us 5 out of 5! We are thrilled to hear that you had such a fantastic experience with our delicious sushi during your stay with us. Our team works hard to ensure that every guest feels welcomed and comfortable, and it's truly rewarding to know that we met your expectations.Warm regards,The 138 Liberdade Hotel Team

10/10 Excellent

Shahryar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, appreciated the upgrade, the room was very beautiful, so was the rest of the hotel, modern design and a great location
Stayed 2 nights in Feb 2024
Response from 138 Liberdade Hotel on Feb 10, 2024
Dear Shahryar,Thank you for staying with us and we appreciate your amazing review and comment on our staff and hotel facilities and location!Wish to welcome you in a near future.Best regards,138 Liberdade hotel

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024
Response from Pedro Delgado on Feb 5, 2024
Dear Paulo,Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you thoroughly enjoyed your stay with us.Our team takes pride in providing exceptional service.Your satisfaction is our top priority, and we are thrilled that every minute of your stay was enjoyable.We truly appreciate your loyalty and look forward to welcoming you back to our beautiful hotel in the future.If there is anything else we can assist you with, please do not hesitate to reach out to us.Warmest regards,138 liberdade Hotel Team

10/10 Excellent

Joey Majumdar, Herndon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Lisbon, stay at this hotel. I can’t say enough how much my elderly mother and I enjoyed our stay. Breakfast was delicious, and the location was great. Even though it is on such a big street, we didn’t have any street noise. We look forward to our return trip.
Stayed 5 nights in Jan 2024
Response from Alexandre Morais on Jan 30, 2024
Dear Joey, What a wonderful way to star our day reading such a review like yours. We would like to thank you for your preference in our hotel during your time in Lisbon. Your comments are very important for us because it keeps us motivated to continue the good work We truly hope to see you again in the near future. With the best regards, 138 Liberdade Hotel Team

10/10 Excellent

Manuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and amazing location!
Stayed 2 nights in Dec 2023
Response from 138 Liberdade Hotel on Jan 27, 2024
Dear Mr, Manuel.Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and loved our modern and amazing location. We hope to welcome you back soon!!!Warm regards,The 138 Liberdade Hotel Team

10/10 Excellent

Manuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location, spacious and uncluttered and modern rooms, super friendly staff, restaurant, breakfast and the smell.
Stayed 1 night in Jan 2024
Response from 138 Liberdade Hotel on Jan 19, 2024
Estimado Sr, Manuel. Obrigado por seu comentário maravilhoso! Ficamos felizes que tenha tido uma ótima experiência em nosso hotel e agradecemos suas palavras gentis. Esperamos vê-lo novamente em breve! Atenciosamente, A Equipe do 138 Liberdade Hotel

10/10 Excellent

CLAUDIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 138 Liberdade Hotel on Jan 13, 2024
Estimado Sr, Claudio.Agradecemos imensamente pelo seu feedback e pela pontuação perfeita! Ficamos muito felizes em saber que você teve uma excelente estadia conosco. Esperamos recebê-lo novamente em breve para mais momentos memoráveis. Obrigado por escolher o nosso hotel!Atenciosamente,A equipe do 138 Liberdade Hotel

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a cool vibe of a real boutique hotel
Stayed 3 nights in Jan 2024
Response from 138 Liberdade Hotel on Jan 19, 2024
Dear Mr, Alex. Thank you for your wonderful comment! We are thrilled that you had a great experience at our hotel and appreciate your kind words. We hope to see you again soon! Best regards, The 138 Liberdade Hotel Team

10/10 Excellent

Mahboubeh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, room was very clean. Staff were very friendly and helpful. Highly recommend.
Stayed 3 nights in Dec 2023
Response from 138 Liberdade Hotel on Jan 4, 2024
Dear Mahboubeh, Thank you for your wonderful comment about your recent stay at our hotel. We are delighted to hear that you found our location great, the room very clean, and our staff friendly and helpful. Your recommendation means a lot to us.We strive to provide exceptional service and a comfortable experience for all our guests. Should you choose to stay with us again in the future, we will do our best to ensure that your next visit is just as enjoyable.Thank you once again for your kind words. We look forward to welcoming you back to our hotel.Best regards,The 138 Liberdade Hotel Team

10/10 Excellent

Zeyad

Stayed 2 nights in Dec 2023
Response from 138 Liberdade Hotel on Dec 23, 2023
Dear Mr, Zeyad.Thank you for your fantastic 10 out of 10 review! We truly appreciate your kind words and feedback.Warm regardsThe 138 Liberdade Hotel Team

10/10 Excellent

Karen Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at 138 Liberdade was a 5 star experience! The valet parking, knowledgeable and professional receptionist, attentive staff, beautiful room, delicious breakfast buffet, and a perfect location for exploring Lisbon made our stay a most memorable experience. We also had an outstanding dinner at the hotel restaurant. The food, service, and piano music, could not have been better!
Stayed 3 nights in Dec 2023
Response from 138 Liberdade Hotel on Dec 23, 2023
Dear Mrs, Karen Sue.Thank you so much for your kind words and for sharing your exceptional experience with us. We are absolutely thrilled to hear that your stay at 138 Liberdade was a 5-star experience! It brings us great joy to know that our valet parking, knowledgeable and professional receptionist, attentive staff, beautiful room, and delicious breakfast buffet contributed to making your stay truly memorable.We are also delighted to hear that you had an outstanding dinner at our hotel restaurant. It's wonderful to know that the food, service, and piano music exceeded your expectations.Your satisfaction is our top priority, and we are truly grateful for your support and recommendation.Once again, thank you for choosing to stay with us and for your wonderful comment. We look forward to welcoming you back in the future for another exceptional experience.Warm regards,The 138 Liberdade Hotel Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from 138 Liberdade Hotel on Dec 23, 2023
Dear Mr, John.Thank you for your excellent 5 out of 5 review! We are grateful for your positive feedback.Warm regards,The 138 Liberdade Hotel Team

10/10 Excellent

Alan Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our home when visiting Lisbon.
Stayed 7 nights in Dec 2023
Response from 138 Liberdade Hotel on Dec 19, 2023
Dear Mr, Alan Edwin.Thank you for your heartwarming feedback! We are honored to be your home away from home whenever you visit Lisbon. Your kind words mean the world to us, and we can’t wait to welcome you back to your “home” for another memorable stay.Warmest regards,The 138 Liberdade Hotel Team

10/10 Excellent

Janice

Stayed 1 night in Dec 2023
Response from Alexandre Morais on Dec 14, 2023
Dear Janice, Thank you for choosing 138 Liberdade Hotel during your recent travel to lisbon. We are very happy to know that we achieve our goal with you, which is the best comfort possible to our guests. The next time you return to lisbon dont forget to contact us, we would be more than happy to receive you once again. With the best regards, 138 Liberdade Hotel Team

10/10 Excellent

Nordnei

Stayed 2 nights in Dec 2023
Response from 138 Liberdade Hotel on Dec 12, 2023
Dear Guest,Thank you very much for your perfect score after your stay at our hotel! We are very happy to hear that your experience was excellent. We hope to welcome you again soon!Sincerely,The 138 Liberdade Hotel Team

8/10 Good

simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel right in the centre of Lisbon
Stayed 5 nights in Nov 2023
Response from Alexandre Morais on Dec 5, 2023
Dear Simon, We are extremely happy to read your review, it means a lot to all our staff. Thank you for choosing our hotel to spend some time in lisbon. We hope to see you once more in the future to have the opportunity to give you an even better experience than this first one. With all the best regards, 138 Liberdade Hotel Team

10/10 Excellent

Twinky

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay here. The hotel is located in a central area to all the shops and restaurants. The staff were so kind and accommodating. The restaurant had a great menu, very personal and attentive staff, we enjoyed every minute of our stay at this beautiful hotel. I will be back for sure!
Stayed 2 nights in Nov 2023
Response from Alexandre Morais on Dec 4, 2023
Dear Twinky, Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you thoroughly enjoyed your stay with us.It brings us great joy to know that our central location was convenient for you to explore the nearby shops and restaurants. Our team takes pride in providing exceptional service, and we are delighted that you found our staff to be kind and accommodating.We are also pleased to hear that you enjoyed our restaurant’s menu and that our staff provided a personal and attentive dining experience. Your satisfaction is our top priority, and we are thrilled that every minute of your stay was enjoyable.We truly appreciate your loyalty and look forward to welcoming you back to our beautiful hotel in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us.Warmest regards,The 138 liberdade Hotel Team

10/10 Excellent

Roberto Carlos Horta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Nov 2023
Response from Alexandre Morais on Dec 2, 2023
Dear Mr, Roberto Carlos.Thank you for your kind feedback! We are thrilled to hear that you loved your stay with us. Your satisfaction is our utmost priority, and we are delighted that we were able to provide you with an enjoyable experience. If there is anything else we can assist you with, please let us know. We look forward to welcoming you back in the future.Warmest regards,The 138 Liberdade Hotel Team

8/10 Good

E.R.E

Stayed 1 night in Nov 2023
Response from 138 Liberdade Hotel on Dec 23, 2023
Dear Valued Guest,Thank you for your kind 4 out of 5 review! We appreciate your feedback and are glad to hear that you had a good stay with us.Warm regards,The 138 Liberdade Hotel Team

10/10 Excellent

sergio

Stayed 2 nights in Nov 2023
Response from 138 Liberdade Hotel on Dec 19, 2023
Estimado Sr, Sergio Cirne.Obrigado por sua maravilhosa avaliação! Nós realmente agradecemos e ficamos felizes que tenha tido uma ótima estadia conosco. Sua satisfação é nossa maior prioridade, e esperamos atendê-lo novamente no futuro.Muito obrigado,A equipe do 138 Liberdade Hotel

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon
Great location and wonderful staff!!!
Stayed 4 nights in Nov 2023
Response from Alexandre Morais on Nov 24, 2023
Dear Mr Rafael. Thank you so much for choosing to stay with us at our hotel and for taking the time to leave such a wonderful comment. We truly appreciate your kind words about our fabulous location and friendly staff. We also want to thank you for sharing the photos you took . Please know that your satisfaction is our top priority, and we are committed to providing you with the best possible stay. We hope to have the opportunity to welcome you back in the future and exceed your expectations once more. Thank you once again for your valuable feedback. Kind regards, The 138 Liberdade Hotel Team

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff, and delicious breakfast!
Stayed 1 night in Nov 2023
Response from Alexandre Morais on Nov 24, 2023
Dear Mr Jamie. Thank you so much for taking the time to leave such a wonderful comment about your recent stay at our hotel. We are absolutely thrilled to hear that you had such a positive experience with us. It is delightful to know that our lovely staff, comfortable and spacious rooms, and great breakfast contributed to making your stay exceptional. We strive to provide our guests with a memorable and enjoyable experience, and your feedback reassures us that we are on the right track. Your kind words are truly appreciated and will be shared with our entire team. It is our goal to consistently deliver exceptional service, and your feedback serves as a great motivation for us to continue doing so. Once again, thank you for choosing our hotel and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the near future. Warm regards, The 138 Liberdade Hotel Team

10/10 Excellent

Leona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff friendly and helpful and comfortable beds
Stayed 5 nights in Nov 2023
Response from Alexandre Morais on Nov 21, 2023
Dear Leona, Thank you so much for choosing our hotel for your recent stay and for taking the time to leave such a wonderful comment. We are thrilled to hear that you had a beautiful experience with us and that our staff made you feel welcome and comfortable throughout your stay. We appreciate your feedback. We understand the importance of having a confortable bed and we are happy that you liked our beds. Once again, thank you for your kind words and for sharing your experience with us. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay. Kindest regards, The 138 Liberdade Hotel Team

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is wonderful, the breakfast and the restaurant inside were very good!
Stayed 7 nights in Nov 2023
Response from 138 Liberdade Hotel on Nov 23, 2023
Dear Mr, Arnold.Thank you for your kind feedback and for choosing to stay at our hotel. We are delighted to hear that you enjoyed our property’s wonderful location and that our breakfast and restaurant exceeded your expectations.Your positive comments mean a lot to us and we truly appreciate your support. Should you have any future travel plans, we would be honoured to welcome you back. If there is anything else we can assist you with, please don’t hesitate to reach out.Warm regards,The 138 Liberdade Hotel Team

10/10 Excellent

Alceu

Stayed 3 nights in Nov 2023
Response from 138 Liberdade Hotel on Nov 15, 2023
Estimado Sr, Alceu.Muito obrigado pela sua avaliação perfeita! Ficamos muito felizes em saber que você teve uma experiência excelente connosco. Esperamos recebê-lo novamente em breve!

10/10 Excellent

Paul

Stayed 4 nights in Nov 2023
Response from 138 Liberdade Hotel on Dec 2, 2023
Dear Mr, Paul. Thank you for your fantastic 5-star review! We are thrilled to hear that you had a great stay with us. Your feedback means the world to us. We hope to have the pleasure of welcoming you back soon.Best regards,The 138 Liberdade Hotel Team

10/10 Excellent

Vagner

Stayed 2 nights in Nov 2023
Response from 138 Liberdade Hotel on Nov 11, 2023
Estimado Vagner,Agradecemos imensamente pelo seu feedback positivo e pela avaliação de 10. Ficamos felizes em saber que a sua experiência no nosso hotel foi excelente. Esperamos recebê-lo novamente em breve.Atenciosamente,A equipe do 138 Liberdade Hotel

10/10 Excellent

Joginder, Scottsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff in the hotel bar were excellent people and made our stay more enjouyable. Front desk and restaurant staff were pleasent and competent.
Stayed 2 nights in Nov 2023
Response from Alexandre Morais on Nov 9, 2023
Dear Jorginder Thank you very much for your wonderful comment about our hotel. We are very happy to hear that you appreciated our staff and the bar services. It's always gratifying to receive positive feedback from our guests. Our aim is to provide a comfortable and memorable stay for all our guests, and it's great to hear that we managed to meet your expectations. If there is anything else we can help you with during your stay or if you have any suggestions for further improving our services, please don't hesitate to let us know. We hope to welcome you back to our hotel soon and give you another wonderful experience. Thank you for choosing our establishment and for sharing your positive opinion. Have a great day! Kindest regards, The 138 Liberdade Hotel Team

6/10 Okay

stalin

Stayed 2 nights in Sep 2023
Response from Alexandre Morais on Nov 9, 2023
Dear Stalin, First of all we would like to thank you for your preference in 138 Liberdade Hotel during your stay in Lisbon. Its always good to read our guests reviews, it motivates us to improve all the specific details like the ones you said. We also feel sad for to know that your stay didnt the way you expected, thank you for let us know, your comment was shared by the whole team so that we can anticipate everything and to work better in all the details. We hope to see you again when you come back to Lisbon, we would be very glad. With the best regards, 138 Liberdade Hotel Team

8/10 Good

Erol

Traveled with partner
Liked: Staff & service
The service from the staff was great and made our celebration special. The hotels location is great and the rooms have a good view. However the rooms and soft furnishings need updating.
Stayed 4 nights in Nov 2023
Response from 138 Liberdade Hotel on Nov 7, 2023
Dear Erol,Thank you very much for choosing our hotel for your special celebration. We are very happy to hear that the staff provided excellent service and contributed to making your stay a memorable one. We also appreciate your praise for the hotel's location and the view from the room.We have taken on board your comment about the need to update the rooms and furniture. The opinion of our customers is extremely valuable to us, as it helps us to continually improve the quality of our services.We would like to inform you that we are constantly working to make improvements to our facilities. We are aware of the importance of offering comfortable and up-to-date rooms, and we are developing a renovation plan to meet our guests' expectations.Thank you again for sharing your experience with us and we hope to have the opportunity to welcome you again in the near future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to contact us.Best regards,The 138 Liberdade Hotel Team

10/10 Excellent

MARCIO

Stayed 2 nights in Nov 2023
Response from 138 Liberdade Hotel on Nov 5, 2023
Estimado Márcio,Muito obrigado por partilhar a sua maravilhosa opinião sobre o nosso hotel.Ficamos extremamente felizes por saber que a sua estadia connosco foi excelente e que excedemos as suas expectativas.O seu feedback é muito importante para nós, pois ajuda-nos a continuar a oferecer um serviço de qualidade aos nossos hóspedes.Estamos sempre empenhados em proporcionar uma experiência memorável e confortável a todos os nossos hóspedes.Esperamos recebê-lo novamente em breve e continuar a proporcionar-lhe momentos incríveis durante a sua estadia. Se houver algo mais que possamos fazer para tornar a sua próxima visita ainda melhor, não hesite em nos informar. Estamos aqui para o ajudar!Mais uma vez, obrigado por ter escolhido o nosso hotel e pela sua fantástica avaliação. Tenha um ótimo dia!Atenciosamente, A equipe do 138 Liberdade Hotel.

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Location, service, comfort.
Stayed 1 night in Oct 2023
Response from Alexandre Morais on Nov 2, 2023
Dear Ali, Thank you once again for choosing 138 Liberdade Hotel during your stay. We are very happy to end our week reading you review, it means a lot for us and it makes us proud the work that we have been doing till this day. The next time you return to Lisbon, dont hesitate to contact us once more, we would be really happy. With the best regards, 138 Liberdade Hotel Team

10/10 Excellent

Henry, Raleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. It was beautiful and very elegant. Rooms were large, tastefully decorated and very clean. Restaurant for dinner and breakfast was excellent. Staff was extremely helpful and friendly. I highly recommend this hotel when in Lisbon
Stayed 1 night in Oct 2023
Response from Alexandre Morais on Nov 2, 2023
Dear Henry, We are extremely pleased to hear that your stay at our hotel was so positive. Thank you very much for sharing your compliments about our hotel. Your satisfaction is our greatest reward, and it makes us happy to know that we were able to meet your expectations in every aspect. We are committed to offering a unique and memorable experience, and it's incredible to receive such positive feedback as yours. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We are always on hand to help and ensure that your experience with us is exceptional. Once again, we thank you for your kind comments and look forward to welcoming you again soon! Sincerely, 138 Liberdade Hotel Team.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place to stay in Lisbon!
Great hotel. Good location, but the staff make this place. Wonderful people. The rooms are spacious and functional. The bar area and breakfast are also fantastic. Would highly recommend.
Stayed 2 nights in Oct 2023
Response from 138 Liberdade Hotel on Nov 4, 2023
Dear Ryan,Thank you very much for your wonderful comment! We are delighted to hear that you had such a positive experience at our hotel. Our staff strives to provide exceptional service and it is gratifying to know that they made a difference during your stay.Our rooms have been designed for comfort and functionality, and we're pleased to hear that you found them spacious. Also, it's great to hear that you enjoyed the bar area and breakfast - we work hard to provide a memorable dining experience.Thank you for recommending us and we hope to have the opportunity to welcome you again soon. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Sincerely,The 138 Liberdade Hotel team

10/10 Excellent

John, Providence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 1 night and only have the best things to say about the hotel. I was at breakfast and one of the staff members took it on himself to prop a guest with a pillow because he looked uncomfortable. It’s that level of care that makes me want to stay at a hotel. Everyone exceeded my expectations. Will definitely return.
Stayed 1 night in Oct 2023
Response from Alexandre Morais on Nov 2, 2023
Dear John, We are extremely pleased to hear that your stay at our hotel was so positive. Thank you very much for sharing your compliments about our hotel. Your satisfaction is our greatest reward, and it makes us happy to know that we were able to meet your expectations in every aspect. We are committed to offering a unique and memorable experience, and it's incredible to receive such positive feedback as yours. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We are always on hand to help and ensure that your experience with us is exceptional. Once again, we thank you for your kind comments and look forward to welcoming you again soon! Sincerely, 138 Liberdade Hotel Team.

10/10 Excellent

Constance, West Hartford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff a to z were terrific, welcoming, attentive, helpful retrieving a device my husband left at a museum !
Stayed 4 nights in Oct 2023
Response from 138 Liberdade Hotel on Nov 4, 2023
Dear Constance,Thank you very much for your superb score and your wonderful comment about your stay at our hotel. It is very gratifying for us to know that we were able to provide such a positive experience for you.We're happy to hear that our team was able to exceed your expectations. Our aim is always to offer a welcoming, attentive and helpful service to all our guests.It's great to hear that we were able to help you recover the device your husband left in the museum. We are always ready to assist our guests in any way we can, even beyond our premises.Thank you for recognising the effort and dedication of our team.We will share your compliments with all members of staff, as this will certainly motivate them even more to continue offering exceptional service.We hope to have the opportunity to welcome you back to our hotel in the future. It would be a pleasure to provide you with another memorable stay.If there is anything else we can help you with, please don't hesitate to contact us. We are always on hand to make your stay even more enjoyable.Kindest regards,The 138 Liberdade Hotel Team

10/10 Excellent

Teresa

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2023
Response from Alexandre Morais on Oct 27, 2023
Dear Teresa, We would like to thank you very much for your preference in our hotel as well the excellent score! We are amazed to hear that your stay with us was so pleasant and that you felt an happy work from our team. Our staff strives every day to provide a unique experience for our guests, and it is very gratifying to receive such positive feedback as yours. Our teams goal are always providing a relaxing and welcoming environment for all our guests, and it's great to know that we achieved this goal during your stay. Your satisfaction is our greatest reward. We hope to welcome you again soon for more moments of tranquility and comfort. Best Regards, The 138 Liberdade Hotel Team

8/10 Good

Alejandra

Stayed 4 nights in Oct 2023
Response from 138 Liberdade Hotel on Nov 5, 2023
Dear Alejandra,Thank you for sharing your review with us. We really appreciate your feedback and are always looking for improvements to provide the best possible experience for our guests.We're sorry if something didn't quite meet your expectations during your stay.We would like to better understand where we can improve so that we can take the necessary measures.If you have any additional comments or specific suggestions, please don't hesitate to let us know. We are committed to providing quality service and your opinion is fundamental to this.We hope to have the opportunity to welcome you again in the future and show you the improvements we have implemented.Sincerely,The 138 Liberdade Hotel Team

10/10 Excellent

Matthew, Encino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a nice 41/2 Star hotel not 5
Stayed 2 nights in Sep 2023
Response from Alexandre Morais on Oct 25, 2023
Dear Matthew, What a great way to end our week reading a review like yours, it means a lot to our staff. Our goal is to provide excellence in every aspect of our work as well the best comfort to our guests and we are very happy to know that we achieve that with you. Your review is very important for us in form of motivation to continue the good work in the best way possible and to improve all the specific details.We would be very happy to receive you once again and to provide you the best stay ever. With the kindest regards, 138 Liberdade Hotel Team