Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Madrid

Excelente hotel.

Posted Jan 25, 2015
Pros: Es un verdadero 5 estrellas.
Cons: El riesgo seria empeorar.
Es todo lo que puedes y debes esperar de un Ritz. Ocupamos durante tres noches una Suite Central y la atencion al cliente es perfecta. Los Conserjes son excelentes profesionales como lo son en general todos los empleados ya sea en Porteria, en el Restaurante o en el Spa. A destacar especialmente la atencion recibida por parte del conductor del coche del que dispusimos, un excelente profesional que fue el perfecto Cicerone en todas las visitas que hicimos.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom EP

Servizio impeccabile e sobria eleganza

Posted Jan 4, 2015
Siamo stati benissimo in questo hotel che ci ha coccolati e fatti sentire a casa. Spa e zona fitness molto valide, non mancava nulla. Confortevole, elegante, completo.
5 out of 5
Recommended
for Families
by Jonathan

This traveler left a rating score only Posted Dec 31, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

Extraordinária

Posted Dec 16, 2014 on Hotels.com
Muito boa
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester UK

Wonderful break at Ritz Four Season Hotel Lisbon

Posted Nov 12, 2014
Wonderful hotel. Excellent facilities. Very convenient for the city centre transport and tour buses. Staff were very friendly and helpful at all levels especially the concierge and bar team. Worth paying a little extra for such quality and service.
5 out of 5
Recommended
by John Kiwanfrom San Diego CA

Well worth the money

Posted Aug 30, 2014 on Hotels.com
As always, the Four Seasons does not disappoint, we stayed for 6 days and enjoyed everything. The service, rooms, bedding and staff make your stay so enjoyable. Would stay there again and again.
4 out of 5
Recommended
by Davefrom Toronto

Beautiful hotel and couteous staff.

Posted Aug 17, 2014 on Hotels.com
We loved the staff and location of this hotel. I would not recommend this hotel for guests with small children. Most of the guests are older and don't appreciate children giggling by the pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Elegance

Posted Aug 3, 2014
Pros: Spacious rooms and balcony overlooking the city and a large park.
Cons: More electrical outlets! Tea/coffee kettle in room.
Location: Really not in city center but very close by taxi. We did not try the metro
Excellent service in an elegant hotel. You need to take a taxi back to the hotel from downtown, however, as it is an all uphill walk and the last few blocks are steep.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

最高級のサービス

Posted Aug 1, 2014
Pros: スタッフのサービスがよく、敏速に対応してくれる。 常に清潔。 毎日部屋にサンドイッチかクッキーと飲み物を用意してくれていた。
Location: 観光地からは離れているものの、坂を下って歩けば直ぐに中心地に出ることができるし、 帰りはバスを利用すれば、坂道を登らなくて、しかもホテル前にバス停があるので楽でした。
ホテルサービスは最高!非の打ち所がないホテル フロント、ルームサービスも徹底した教育がされているように感じました。 最上階のフィットネスフロアからの景色は最高です。是非オススメです!
4 out of 5
Recommended
by Peterfrom Hermosa Beach

Great Staff, Needs Updating

Posted Jul 31, 2014 on Hotels.com
The staff is absolutely fantastic at the Four Seasons in Lisbon. Such consistently warm, helpful and happy people working at the property. The hotel itself needs some updates. It certainly doesn't have a "Four Seasons" feel to the rooms - everything is very dated. While the bed was very comfortable, the air-conditioning unit, even when turned to the coldest possible temperature was still very warm. We slept on top of the covers. The spa was absolutely fabulous - very comfortable with all the amenities, lockers and facilities you would come to expect from a Four Seasons spa. Amazing massages. The location might be good for business travelers but the 15-20 minute walk to get into the mix became rather exhausting. Overall, the staff make this hotel great, not the property itself.