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Reviews of Hotel Açores Lisboa

4 out of 5
Hotel Açores Lisboa
Av. Columbano Bordalo Pinheiro n.º 3, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 1000 reviews" "
Rating 8 - Good. 432 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 1 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities
El sifon del lavamanos no bajaba y la alfombra del cuarto estaba vieja y manchada. Buena posibilidad de parqueo y bien atendido. Zona cerca al aeropuerto
Stayed 1 night in Feb 2024
Response from Hotel General Manager on Mar 4, 2024
Estimado Huéspede,Agradecemos de antemano su preferencia por el Hotel Açores Lisboa, así como los comentarios referentes a su estadía y que merecerán nuestra atención.Son los comentarios de nuestros huéspedes que nos permiten evaluar el nível de satisfacción, para entonces mejorar la calidad de nuestros servicios.Una vez más, nuestro agradecimiento.El Director General

8/10 Good

Florence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay here again
Very nice stay. Metro outside the door, decent food at hotel and a few restaurants nearby. We had a car so we choose this hotel with underground parking.
Stayed 3 nights in Dec 2023
Response from Hotel General Manager on Jan 11, 2024
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete this evaluation.Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay if you have a car. Parking lot is under the hotel. Metro stop right next to the hotel, so it’s really easy to access the historic areas. The staff was outstanding, breakfast good, and the room really clean. Only 4 stars because of the airplane noise- really close to the airport.
Stayed 3 nights in Sep 2023
Response from Hotel General Manager on Oct 18, 2023
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete Booking evaluation. Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities and ameliorate our service.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

10/10 Excellent

Arena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very knowledgeable about the area, ie local museum, parks, shopping and dining.
Stayed 1 night in Sep 2023
Response from Diretor on Oct 18, 2023
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete the evaluation.Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

6/10 Okay

Barbara

Liked: Staff & service, amenities
The room did not have enough lights
Stayed 1 night in Sep 2023
Response from Hotel General Manager on Oct 18, 2023
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete your opinion. Your opinion was duly passed to our maintennance team because comments like yours are most valuable.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with our stay. Hotel was nice and clean, staff very nice and accommodating. Minibar in room is on sensor, but staff graciously removed everything so we can use as a fridge for our things We were on 9th floor, wifi in room did not work unless you were at door or into hallway. Easy to get around the city via uber/taxi/transit otherwise not very close for walking down to the main attraction area. breakfast was nice and had a good variety
Stayed 3 nights in Sep 2023
Response from Diretor on Sep 26, 2023
Dear Guest, Thank you for choosing Hotel Açores Lisboa. We are extremely grateful that you have voiced your feedback to us. We are sincerely happy you enjoyed your time with us, and we will let out entire team know you were pleased with our service. Word of mouth is indeed the best advertisement for us. As our guest, when you are happy and give us such positive reviews, it makes all the difference and it really matters to us. Thank you again. We look forward to hosting you again at Hotel Açores Lisboa. Warm regards, Hotel General Manager.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, modern and most of the staff were very accommodating. However, one morning after we checked in at the entrance of the dining room with our room number for the buffet breakfast, an employee came into the dining room to ask the server to approach us to ask us again for our room number. This was long after we had entered the dining room. We did not observe this happening to anyone else and It felt extremely uncomfortable as if to imply that we were not guests of the hotel.
Stayed 3 nights in Sep 2023
Response from Diretor on Sep 15, 2023
Dear Guest,Thank you very much for taking the time to share your review about our Hotel. We were delighted to read that you enjoyed the comfort and quality of our service.We are so sorry about the inconvenience refereed in your comments and we would like to express our sincere apologies.We look forward to welcoming you soon,Best Regards,Hotel General Manager

8/10 Good

VANESSA

Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is quite far from the old city, but easy access to the airport by metro. Also metro to take to the old city. I would call this a business hotel with great AC and services. Would stay again when I’m Lisbon
Stayed 2 nights in Jun 2023
Response from Hotel General Manager on Jun 22, 2023
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete our evaluation. Comments like yours are most valuable for they enable us to meet our guests’ needs thus encouraging all of us to fulfill our duties at the best of our ability and improve our service. We would be delighted in hosting you again soon, hoping to provide you impeccable service, according to traditional Azorean hospitality. Hotel General Manager

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful. The location is excellent next to the subway. Excellent breakfast. Good parking area. Good size room. Excellent accommodations.
Stayed 2 nights in May 2023
Response from Hotel General Manager on Jun 12, 2023
Dear Guest, Thank you in advance for your preference for Hotel Açores Lisboa and for sharing your review. We are thrilled that we were able to provide you a great experience in the charming city of Lisbon. We are also happy to read that you have enjoyed our location and the comfort of your accommodation. We look forward to welcome you back at Hotel Açores Lisboa. Best regards, Hotel General Manager

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Hotel General Manager on Jun 12, 2023
Dear Guest,We would like to thank you very much for choosing to stay at Açores Lisboa Hotel and for taking time in sharing your experience.Yours,Hotel General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to airport and metro just outside of the front door. Used Uber alot which seemed quite reasonable for the area.
Stayed 3 nights in May 2023
Response from Hotel General Manager on Jun 12, 2023
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to share your opinion with us.Your opinion was duly passed to our team because comments like yours are most valuable.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

8/10 Good

debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in a very convenient location. Good dining options available within walking distance. Comfortable and clean. The only downfall is the noise from the airport. The air traffic is constant
Stayed 2 nights in Apr 2023
Response from Hotel General Manager on May 19, 2023
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete. Your opinion was duly passed to our team because comments like yours are most valuable.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there one night to catch a very early flight out of Lisbon. Staff were great , room was clean . Location to airport was good.
Stayed 1 night in Apr 2023
Response from Hotel General Manager on Apr 17, 2023
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete our evaluation. Comments like yours are most valuable for they enable us to meet our guests’ needs thus encouraging all of us to fulfill our duties at the best of our ability and improve our service. We would be delighted in hosting you again soon, hoping to provide you impeccable service, according to traditional Azorean hospitality. Yours.Hotel General Manager

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short stay…less than 12 hours. Nice hotel, room clean and beds comfortable. Close to airport.
Stayed 1 night in Mar 2023
Response from Hotel General Manager on Apr 21, 2023
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete Booking evaluation. Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities and ameliorate our service.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

10/10 Excellent

Paulo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just 1night there. But i likes everyting.
Stayed 1 night in Feb 2023
Response from Hotel General Manager on Feb 28, 2023
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete Booking evaluation.Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities.We are deeply sorry to learn that your stay was not of your total liking, specially the breakfast quality. We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

10/10 Excellent

Corazon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite, helpful, courteous staff. Only thing is that internet does not work in the room.I had to go out to sit near the elevator to connect.
Stayed 1 night in Dec 2022
Response from Hotel General Manager on Dec 20, 2022
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to share your opinion with us.Your opinion was duly passed to our team because comments like yours are most valuable, specially when we did have a technical problem withe the wifi in your room floor.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.We look forward to hosting you again at Hotel Açores Lisboa Best regards,Hotel General Manager

6/10 Okay

Lilian

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
More like a 2 star hotel.
Response from Hotel General Manager on Nov 10, 2022
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete Booking evaluation.Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities.We are deeply sorry to learn that your stay was not of your total liking. We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.Best regards,Hotel General Manager

10/10 Excellent

joao

Stayed 2 nights in Oct 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022
Response from Hotel General Manager on Nov 10, 2022
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to share your evaluation. Best regards,Hotel General Manager

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night with early flight out
One night stay prior to early flight out in the morning. 12 minute drive to airport. Parking garage very tight and an additional charge. Hotel clean and safe. No great dining nearby.
Stayed 1 night in Oct 2022
Response from Hotel General Manager on Dec 22, 2022
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to share your opinion with us.Your opinion was duly passed to our team because comments like yours are most valuable.We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming.We look forward to hosting you again at Hotel Açores Lisboa.Best regards,Hotel General Manager

10/10 Excellent

NORMAN

Stayed 5 nights in Sep 2022
Response from Hotel General Manager on Nov 10, 2022
Dear Guest,We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to share your evaluation. Best regards,Hotel General Manager

10/10 Excellent

Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great little boutique hotel. Very friendly and helpful staff, who had strong English skills (helpful for Canadians traveling abroad!). Very close to a Metro station and the Bus terminal. We enjoyed our short visit there!
Stayed 1 night in Sep 2022
Response from Hotel General Manager on Sep 23, 2022
Dear Guest, Thank you for taking the time to write a review about your visit at Hotel Açores Lisboa. We were delighted to hear that you enjoyed our location and you find our staff very friendly. I look forward to welcoming you back at Açores Lisboa in the near future. Kind regards.Hotel General Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is spacious, clean and comfortable. Only wish the Wi-Fi can run faster. Overall condition is among the best I experienced in Lispon.
Stayed 2 nights in Sep 2022
Response from Hotel General Manager on Sep 23, 2022
Dear Guest, Thank you for taking the time to share your experience with other travelers. I am delighted to hear that you had such a pleasant stay with us and that you found our location excellent and our rooms well designed and comfortable / clean. We appreciate all feedback very much and the team and I look forward to welcoming you back at Hotel Açores Lisboa. Best regards, Hotel General Manager

8/10 Good

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position
Stayed 6 nights in Aug 2022
Response from Hotel General Manager on Aug 16, 2022
Dear Guest, We thank you very much for staying at Hotel Açores Lisboa and for your evaluation. We look forward to hosting you again in our hotel in the near future. Hotel General Manager

8/10 Good

Tayler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Terri

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel Acores is located in a nice, clean and safe area. The metro train and bus stop was right next to the hotel, which made it very convenient, invluding Uber and taxi's were very easily accesible. The staff were very friendly and helpful, and breakfast was good, which i highly recommend you include when booking. Iwould stay here again.
Stayed 3 nights in Aug 2022
Response from Hotel General Manager on Aug 16, 2022
Dear Guest, We are so delighted you chose to stay with us at Hotel Açores Lisboa. We really appreciate your patronage. We thank you for your kind words. Every day we try our best in meeting your needs and making your stay the best possible while you visit Lisbon. When we get feedback like yours, it makes all the difference and reinforces why we do what we do. We look forward to hosting you again at Hotel Açores Lisboa. Hotel General Manager

10/10 Excellent

Jeremiah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean, good quiet location.
Stayed 1 night in Jul 2022
Response from Hotel General Manager on Aug 16, 2022
Dear Guest, We thank you very much for staying at Hotel Açores Lisboa and for your evaluation. We look forward to hosting you again in our hotel in the near future. Hotel Manager

10/10 Excellent

Leslie

Stayed 1 night in Jun 2022
Response from Hotel General Manager on Aug 16, 2022
Dear Guest, We look forward to hosting you again in our hotel in the near future. Hotel General Manager

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One suggestion would be to provide clear directions for parking before arrival. The parking garage is not clearly marked and a bit difficult to locate.
Stayed 1 night in Jun 2022
Response from Hotel General Manager on Jun 16, 2022
Dear Guest, Thank you for your comments. We assure you that all your comments have received our fullest attention and sincerely we hope to welcome you again so we will be able to achieve or even exceed your expectations with a clearly marked locations to the park. Best Regards, Hotel General Manager

10/10 Excellent

Dilmer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location with easy access to the Metro. Hotel is modern and staff quite pleasant and professional. Bed comfortable Brakfast is very good
Stayed 4 nights in Jun 2022
Response from Hotel General Manager on Jun 16, 2022
Dear Guest, Thank you very much for the kind comments regarding our Hotel and services. We are very pleased to have met your expectations. Looking forward to welcome you again in future. Best regards, Hotel General Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff, amazing hospitality and professionalism
Stayed 3 nights in May 2022
Response from Hotel General Manager on Jun 16, 2022
Dear Guest, Thank you for your comments. We hope to welcome you again so we will be able to achieve or even exceed your expectations. Best regards, Hotel General Manager

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in May 2022
Response from Hotel General Manager on Jun 16, 2022
Dear Guest, Thank you for sharing your evatuation and hope we can have the honor to welcome you in a future visit. Sincerely, Hotel General Manager

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was okay, but it isn't a four stars.
Stayed 6 nights in Apr 2022
Response from Hotel General Manager on May 12, 2022
Dear Guest, Thank you for choosing Hotel Açores Lisboa. We are extremely grateful that you have voiced your feedback to us. As our guest, when you are happy and give us such positive reviews, it makes all the difference and it really matters to us. Please feel free tobe more specific about the reasons you do not consider the hotel a 4* so we can improve in order to fulfil th needs of our guests. Thank you again. We look forward to hosting you again at Hotel Açores Lisboa. Warm regards, Hotel General Manager

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, and good customer service!
Stayed 4 nights in Apr 2022
Response from Hotel General Manager on May 16, 2022
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete Booking evaluation. Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities and ameliorate our service. We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming. Best regards, Hotel General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location. Staff where extremely helpful.
Stayed 1 night in Apr 2022
Response from Diretor Geral on Apr 13, 2022
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete your opinion at Expedia. Your opinion was duly passed to our team because comments like yours are most valuable. We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming. Yours, Hotel General Manager

10/10 Excellent

Torrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Hotel General Manager on May 16, 2022
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa. Yours, Hotel General Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right next to a subway station, so you are only about 10 minutes away from the downtown sights. Staff were friendly and helpful. The breakfast was good with some hot food options and lots of breads and pastries, although the seating is limited so time must be scheduled. The parking was reasonably priced and very convenient. Room is not large but didn't feel cramped at all. Overall would certainly stay here again.
Stayed 2 nights in Mar 2022
Response from Hotel General Manager on May 27, 2022
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete your opinion at Expedia Your opinion was duly passed to our team because comments like yours are most valuable. We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming. Best regards, Hotel General Manager

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay here, without exception every member of staff we dealt with was friendly, polite and accommodating. The room was spotless and the bathroom was spacious. The breakfast was very good and the metro station out front makes it very convenient to travel around the city, though we chose to walk which is also very accessible. Will undoubtedly stay here again the next time we visit Lisbon.
Stayed 4 nights in Mar 2022
Response from Diretor Geral on Apr 13, 2022
Dear Guest, We thank you very much for staying at Hotel Açores Lisboa and for your evaluation. We look forward to hosting you again in our hotel in the near future. Hotel General Manager

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Lovely modern hotel with good transport links. Only drawback is the fact that the hotel is under the airport flight path.
Stayed 1 night in Nov 2021
Response from Hotel General Manager on Jan 19, 2022
Dear Guest, We were delighted to read that you enjoyed our location, specially the entrance of the subway a few steps from the entrance of the hotel. It is always so rewarding to read about our guests having happy experiences in Lisbon. We look forward to welcoming you soon, Best regards, Hotel General Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel General Manager on May 27, 2022
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa. Yours, Hotel General Manager

8/10 Good

Christine, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little larger than the last one we had stayed in. What i did not like is that they charged for local calls. They wanted to charge me 300 euros after i tried getting through to TAP airlines because they had switched our seats around. After a full night of getting nowhere with TAP we got it sorted out the next morning.
Stayed 1 night in Feb 2020
Response from Vera Caseiro on Oct 19, 2020
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa. Although your experience was not entirely in keeping with your expectations we really hope that you have enjoyed your stay with us. We assure you that all your comments have received our fullest attention and sincerely we hope to welcome you again so we will be able to achieve or even exceed your expectations. Best Regards, General Manager

10/10 Excellent

tetyana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Vera Caseiro on Mar 4, 2020
Dear Guest, We thank you very much for staying in Hotel Açores Lisboa and your evaluation. We look forward to host you again in our hotel. Best regards, Hotel General Manager

10/10 Excellent

808reggiec, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located over Praca de Espanha metro Station with easy access to airport, Sete Rios Train / Bus terminal, old town and tourist area. Area was safe with awesome Wok Mundo Chinese/ sushi dinner buffet 5 minute walk across the street for 9.5 euro Room was very clean, spacious, stocked with nice toiletries, safe and numerous English TV channels. Complementary breakfast was good with variety of fresh fruits, cheeses, yogurts, cereals, breads, meats, pastries, juices and hot drinks Staff was very friendly, efficient and helpful in providing sightseeing suggestions. Great value and would definitely stay here again
Stayed 13 nights in Dec 2019
Response from Vera Caseiro on Jan 23, 2020
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to share your review. We are sincerely happy you enjoyed your time with us, it is always so rewarding to read about our guests having fantastic experiences in our hotel. Looking forward to welcome you again in future. Best regards, Hotel General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why pay more to stay in the centre?
perfect position next to the Metro station. Friendly efficient staff, comfortable room and a good breakfast.
Stayed 1 night in Dec 2019
Response from Vera Caseiro on Jan 23, 2020
Dear guest, Thank you very much for the kind comments regarding our property and services. We are very pleased to have met your expectations. Looking forward to welcome you again in future. Best regards, Hotel General Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
located on top of metro subway station. nice clean rooms. good breakfast. But the evening dinner restaurant staff was horrible and refused to search if you don't order a full meal/person.
Stayed 3 nights in Nov 2019
Response from Vera Caseiro on Jan 21, 2020
Dear guest, Thank you very much for the kind comments regarding our property and services, we were delighted to read that you enjoyed, our location, our breakfast and the comfort and quality of our rooms. We formally present our heartfelt apologies for not being achieved some of your expectations, we assure you that all your comments have received our fullest attention. We look forward to welcome you back at Hotel Açores Lisboa. Best Regards, General Manager.

10/10 Excellent

Emir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Vera Caseiro on Jan 21, 2020
Dear Guest, We thank you very much for staying at Hotel Açores Lisboa and for your evaluation. We look forward to hosting you again in our hotel in the near future. Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Vera Caseiro on Jan 21, 2020
Dear Guest, We thank you very much for staying at Hotel Açores Lisboa and for your evaluation. We look forward to hosting you again in our hotel in the near future. Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Vera Caseiro on Jan 21, 2020
Dear Guest, We thank you very much for staying in Hotel Açores Lisboa and your evaluation. We look forward to host you again in our hotel. Best regards, Hotel General Manager