Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Tolles Stadtrates

Posted Apr 17, 2015
Für eine Städtetour hervorragende Lage, da direkt an einer U-Bahnstation. Hotel liegt in guter Nähe zum Flughafen. Im Frühstücksraum war es ziemlich eng und durch das Geschirrgeklapper relativ laut. Das Frühstück selbst war für portugiesische Verhältnisse super, so gab es z.B.jeden Tag frisches Obst. Das Personal war sehr aufmerksam. Bei unserer frühen Abreise haben wir ein Frühstückspaket mitbekommen. Schön wäre ein deutscher TV -Sender gewesen. Ansonsten ein toller Aufenthalt.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom danmark

Super hyggeligt hotel

Posted Apr 10, 2015
Comment from Hotel Management
Apr 13, 2015 by bruno.henrique@bensaude.pt, Hotel Management
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to share your opinion at Expedia. Yours, Hotel General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom firenze italia

Comodo e silenzioso albergo

Posted Mar 22, 2015
Albergo che merita le 4 stelle pulito,silenzioso,personale capace ed attento,struttura ben curata e recente.ottima colazione sempre abbondante.centro vicino e ben servito.metro davanti alla hotel e taxi a 2 passi. (Costano pochissimo mediamente 7/8€)contro 1.4€ della metro (in tre quattro persone conviene ed è comodo)se torno a lisbona sicuramente scelgo Acores hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Idealer Ausgangspunkt für Stadtbesichtigung

Posted Mar 14, 2015
Pros: Im Restaurant kann man sehr gut und preiswert essen.
Cons: Service abends im Restaurant sehr freundlich, aber etwas langsam.
Angenehmes Hotel mit geräumigen Zimmern. Gutes Frühstücksbüffet. U-Bahn-Eingang liegt direkt neben dem Hotel, blaue Linie fährt in die Altstadt und an den Tejo.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bayreuth, Germany

Well located, good price, excellent hotel

Posted Mar 12, 2015
Pros: Location, somewhat away from the center, but subway station just beside the hotel.
Cons: The desk in the room: very small and chair not very good
Very good price, well located, with good and clean rooms, Staff nice. I will stay there the next time
Comment from Hotel Management
Mar 16, 2015 by bruno.henrique@bensaude.pt, Hotel Management
Dear Guest, Thank you very much for taking the time to share your review about our Hotel. We were delighted to read that you enjoyed the hotel and the quality of our service. We are so sorry about the inconvenience refereed in your comments and we would like to express our sincere apologies. We look forward to welcoming you soon, Best Regards, Hotel General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

다시 오고 싶은 숙소

Posted Jan 20, 2015 on Hotels.com
학회 참석을 위하여 조금 떨어진 곳으로 정했는데, 매우 만족합니다. 메리엇 호텔까지는 약 10분 넘게 걸어가면 되고, 시내쪽으로는 큰 백화점과 푸드코트가 있어서 다양한 경험을 했습니다. 특히, 호텔 앞이 전철역이어서 이동하기에는 최고였습니다.
Comment from Hotel Management
Apr 4, 2015 by Director, Hotel Management
Dear Guest, We were delighted to read that you enjoyed our location, specially the entrance of the subway a few steps from the entrance of the hotel. It is always so rewarding to read about our guests having happy experiences in Lisbon. We look forward to welcoming you soon, Best Regards, Hotel General Manager
5 out of 5
Recommended
for Families
by gisellefrom rio de janeiro

Açores Hotel

Posted Jan 8, 2015 on Hotels.com
Excelente hotel, quarto grande, confortável e limpo. Café da manhã muito bom, staff super atenciosa, wi-fi ótimo, estacionamento coberto e grande. Localização muito bom e estação do metrô na porta do hotel.
Comment from Hotel Management
Mar 21, 2015 by Director, Hotel Management
Estimada Hóspede, Queremos agradecer a preferência pelo Hotel Açores Lisboa bem como o preenchimento do questionário online. A avaliação bastante positiva do serviço e da equipa de colaboradores levam-me a concluir que a qualidade do serviço terá sido superada, pelo que agradecemos a confiança no valor do Hotel Açores Lisboa e na escolha do Hotel numa futura estadia. Ao dispor, Diretor
4 out of 5
Recommended
for Couples
by A verified traveler

Bra kommunikationer

Posted Dec 31, 2014 on Hotels.com
Bra läge mittemellan flygplats och city, avstånd ca 5km vardera. Access med bil lite komplicerad men väl framme finns både P-platser och eget garage.Omedelbar närhet till T-bana. Normal frukoststandard.
Comment from Hotel Management
Mar 14, 2015 by Director, Hotel Management
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to complete our evaluation. Comments like yours are most valuable for they enable us to meet our guests’ needs thus encouraging all of us to fulfill our duties at the best of our ability and improve our service. We would be delighted in hosting you again soon, hoping to provide you impeccable service, according to traditional Azorean hospitality. Best regards, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dayton, OH

Good hotel with good food and service

Posted Dec 30, 2014
Pros: The food and the service were excellent.
Cons: The staff didn't tell us there was room service available when we asked about a good place to eat and everything was closed--except room service.
Location: It was near the Edward VII park--maybe 500 meters or so. We walked to the first stop of the hop on hop off bus in Marques Pombal-1 kilometer away.
We had a triple room which featured a double bed (two twins together) with an additional individual bed, a flat-screen TV and free Wi-Fi. The private bathroom had a shower in the bathtub and includes a hairdryer. The third bed was a rollaway bed which was smaller than a single, and made for a child; not so comfortable for an adult male. The décor was modern and there was carpet in the area where the beds were. Hardwood floors were in the entry and the bathroom. Surprisingly, it was very warm to walk on. The hotel offers a daily buffet breakfast; ours was free with the cost of the room. The breakfast was quite good for a European breakfast. There were hot items (bacon, small sausages, beans, and scrambled eggs) as well as cold (local cured meats, cheese and pastries). The lighting in the room wasn’t very good in the evening. The temperature in the room was easily adjusted. Our room was on the 8th floor. Although it was free, the WiFi signal in the room was terrible and certainly not high speed; also, it was unsecured-no password needed. On the first floor there was a lounge that had a much better WiFi signal. It was hardly used, so we had it to ourselves on two occasions. Parking was free onsite and the spaces were generous; although the turns to get in and out of the garage were very tight for a midsized car. The staff spoke very good English and was able to direct us to a 24 hour pharmacy.
Comment from Hotel Management
Jan 9, 2015 by Directeur Bruno Henrique, Hotel Management
Dear Guest, Thank you so much for taking the time to share your review about our Hotel. We are so sorry about the inconvenience mentioned in your comments and we would like to express our sincere apologies. We look forward to welcoming you soon, Best Regards, Hotel General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Fantastic value

Posted Dec 9, 2014 on Hotels.com
Fantastic hotel. I was given an enormous room: clean. stylish and bright with light. Incredibly good value. The hotel isn't in an exciting street/neighbourhood itself, but was 5-10 minutes walk to the New University and the Gulbenkian and right next to a subway station so was in the city centre in 10 minutes.
Comment from Hotel Management
Feb 14, 2015 by Director, Hotel Management
Dear Guest, We would like to thank you very much for choosing to stay at Hotel Açores Lisboa and for taking the time to give us your feedback at Hotels.com Your opinion was duly passed to our team because comments like yours are most valuable. We would be delighted in hosting you again soon, hoping to provide you with impeccable service, according to traditional Azorean hospitality. Best regards, Hotel General Manager