Ratings based on 463 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guildford, Surrey

Ten days in Lisbon

Posted Apr 11, 2015
Pros: There was really nothing to dislike about this hotel. It was pleasant, well equipped, friendly and accommodating. Spotlessly clean.
Cons: The group as a whole do not have restaurant facilities but the staff know of good restaurants nearby that they can point you towards for a good meal.
Location: There is shopping in top end clothing shops and street bars. Stanislav's is a must. Beware, footpaths can be slippery and uneven for the elderly.
Our family decided on a holiday in Lisbon but had to have suitable access for two 83 year olds (my parents) with limited walking ability. The hotel had to be central to the city and have to be of a quality to suit the lifestyle that they are used to! As it happened the hotel was one road back from the Libertade Avenue and without the street sign outside it would be possible to miss it. The hotel is part of the Heritage Group and having stayed previously at one of its other hotels it would appear that the group have a policy of keeping their frontages very understated. However, once inside you are greeted by really friendly staff, all of whom can speak good English. They will go out of their way to help you, as they did with us, and still manage to keep smiling. The decoration is art deco style as this was the original style of the hotel and the restoration work is well done. The rooms are spacious with polished cork flooring and the usual amenities (TV, DVD player, tea and coffee etc). Beds are comfortable and firm and there is a safe in the wardrobe. Water in the en suite is piping hot and as befits this hotel everything is spotlessly clean. My wife has to rest in the afternoons so the staff always made sure that our room was serviced in the mornings. Breakfast lasts all morning and has a range of hot (scrambled egg, bacon, sausage) and cold (ham, salami, cheese) self service meals with a variety of fruit and endless cups of tea or coffee. Parents were pleased.
5 out of 5
Recommended
for Couples
by A verified traveler

very good position right near the Metro

Posted Apr 11, 2015
Very friendly hotel with lovely Art Deco features having been retained.
5 out of 5
Recommended
for Everyone
by A verified traveler

Short break

Posted Apr 3, 2015
Ideally located for the city centre and public transport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Devon, UK

5 days in Lisbon

Posted Mar 30, 2015
Great hotel. Lots of character, beautifully presented. Very spacious rooms, even with a cot bed. Staff very attentive, particularly as we had a one-year old with us. Great location, easy to access from the AeroBus and Metro. Lots of attractions within walking distance. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Good location, quiet no traffic noise

Posted Mar 24, 2015
Pros: All of it
Cons: Nothing
Location: Very close to city centre. 10 minute stroll got to the city main square.
Arrived at hotel 1230pm check in not before 1500pm. However, given a room there and then. Excellent service Breakfast, basic but good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex

Great hotel in good location

Posted Mar 22, 2015
Pros: Lovely room, friendly staff, location.
Location: A visit to the castle is a must - take the tour or the tram.
The Britania is far enough away from the centre of Lisbon to avoid the crowds but only a 10 minute walk from restaurants and transport. The breakfasts are excellent and the tea, pastries and port much appreciated after a long day sightseeing. Take sturdy shoes - Lisbon has many hilly cobblestone streets. The 48 hour bus and tram pass is a bargain - we took three leisurely open top tours in two days plus local trams - and you can even use the ticket on the airport bus on your return.
5 out of 5
Recommended
for Couples
by A verified travelerfrom uk

WONDERFUL LISBON

Posted Mar 18, 2015
Pros: everything, there was nothing not to like
Cons: maybe more variety at breakfast, particularly if you are staying there for a weekv
Location: close to the metro and an easy stroll to local restaurants and a 10 min walk to the train station, great situation
Just back from a wonderful trip to Lisbon, stayed at a fantastic hotel, where everything was 'spot on', can't wait to go back next year! Thanks Expedia for your winter sale! Same again next year please!
5 out of 5
Recommended
for Couples
by A verified traveler

Hotel mit Stil

Posted Mar 18, 2015
Pros: Grosses Zimmer. Alle Lichtschalter am Bett.
Location: Zentral gelegen.
Grosse Zimmer, geschmackvoll eingerichtet, ruhig gelegen. Gute Lage. Frühstück nicht inclusiv.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bayern

Hervorragendes Hotel in zentraler,ruhiger Lage

Posted Mar 15, 2015
Pros: Der überaus zuvorkommende Service.
Cons: Auslegen einer deutschen Tageszeitung.
Location: In zentraler Innenstadtlage, Seitenstraße zur Avenida da Liberdade. Sightseeing und shoppen.
Ideale Lage für die Erkundung der Stadt. Hotel liegt in ruhiger Seitenstraße. Zimmer sind sehr schön ausgestattet, groß und sehr sauber. Das Frühstücksbufett erfüllt alle Wünsche, alles ist frisch zubereitet und schmeckt köstlich. Das Hotelpersonal ist sehr hilfsbereit, stets freundlich und gibt gute Tipps.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kyoto, Japan

Unforgettable! We would like to repeat our stay!

Posted Mar 13, 2015
Pros: Everything!
Cons: Keep it as it is!
Location: Location: perfect. Things to do? Discover that through the staff's advice and on your own.
I will mention Victor and Carlotta at reception, though everyone was considerate. Truthfully, I had not much enthusiasm for visiting Lisbon, but was happily surprised, in part by the advice and help of the persons mentioned above. Their suggestions about getting around, and restaurants nearby were right on the mark. Breakfast was unfailingly good and the one woman staff member we met most often, from Ukraine (Titiana?), was friendly and prompt to satisfy our morning hunger. Thanks to the staff, and to Lisbon itself, I can confidently give this hotel the highest grade of excellence!