Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Very nice hotel!

Posted Nov 4, 2014
My husband and I stayed here 2 nights. The room was nice and comfortable and the location was great. The Botanical Gardens are just round the corner and the famous monastery is across the street. There are lots of places in the area to eat out and a fab flea market nearby on Sunday. The breakfast was great, Continental style with fresh fruit. The staff in the hotel were super friendly and helpful. Lovely hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

Great location, great staff and great breakfast

Posted Oct 21, 2014
Pros: As above, the staff stood out for their friendliness and helpfulness.
Cons: As above, a slight problem with the shower screen, otherwise brilliant
Location: Belem area is full of monuments to visit, including the Jeronimos Monastery, the Tower of Belem and The Discoveries monument. Loads of museums.
We stayed here for a week in October and thoroughly enjoyed our stay. The hotel is very comfortable with a very stylish bar and lounge area. It is located in Belem, one of the loveliest areas in the Lisbon area. it is very convenient for public transport with trams and buses a short walk away. The rooms were comfortable and spacious with marble bathrooms and we had a great view of the Jeronimos monastery from our window. The hotel's main asset I would say is its staff-without exception friendly and helpful. The breakfast was brilliant too with smoked salmon and champagne as well as a great selection of hot and cold food, including the famous Pasteis de Belem-fabulous custard tarts made just along the road. There is plenty to do in the surrounding area, except on a Monday when almost all the monuments and museums close. There is a good selection of restaurants in the area to suit all purses. I would recommend this hotel to anyone and I would certainly stay there again if I visit Lisbon, which I would do at the drop of a hat. The only slight problem I had was with the shower screen in our room which did not fit properly and made it a bit difficult to have a shower without wetting the floor but it was a minor problem, more than made up for by everything else.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Best Location in Belem

Posted Oct 7, 2014
Pros: Staff, location, size and cleanliness.
Ideally located, modernist boutique hotel with good sized rooms and bathrooms (by European standards). Slight wear and tear (as usual with most modernist properties) but very clean. The multilingual staff are extremely friendly and helpful. The buffet breakfast is good with a variety of offerings (fresh squeezed and Belem pastries!!!). Most importantly the hotel is right across the street from the Monastery and within easy walking distance of all of the major Belem monuments and museums. Its almost next door to the Belem pastry shop (arrive before 9:00 to avoid to tourist lineups or after 8:00 PM)...and there are a quite a number of quaint but excellent restaurants in the immediate area. Overall a much more relaxing place to stay than in Lisbon itself...and more to see in Belem anyways.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tetttnang

nettes Hotel, leicht renovierungsbedürftig

Posted Oct 7, 2014
Pros: sehr freundliches Personal
Cons: besseren Cafe zum Frühstück mit leichten Renovierungsarbeiten sollte bald mal begonnen werden
Alles in Allem ist das Hotel ok. 4Sterne würde ich hier nicht vergeben. Teppichböden, besonders in den Fluren schon etwas fleckig. Sauberkeit, sonst ok. Mit ein kleineren Malerarbeiten wäre der allgemeine Eindruck besser. Frühstück in Ordnung, aber ziemlich eintönig Lage außerhalb des Zentrums direkt an den Hauptsehenswürdigkeiten von Belem gute Anbindung an das Stadtzentrum.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Fantastic staff

Posted Sep 24, 2014
Overall we had a really good stay everything was fine except our room which was on the fourth floor (in the loft) was too hot even though we had the air con on all the time. Ask for a room on a different floor. All of the staff were a credit to this hotel and couldn't do enough to help which made our week even more enjoyable. Belem is a lovely place to stay, very near to Lisbon town, and the public transport is very easy to use.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent hotel in Belem area

Posted Sep 9, 2014 on Hotels.com
Excellent hotel in Belem area, 5 minutes by bus to the congress cdenter, but relatively long hop from the center of the city, and relatively harder to access by public transportation, especially from airport. Very good quality breakfast buffet, including nata pastries from Pasteis de Belem - a must! Go tho the store to have them hot from the oven with lots of cinnamon.
5 out of 5
Recommended
by Antoniafrom Ourense

Posted Sep 7, 2014 on Hotels.com
Todo es estupendo, pero lo mejor, la amabilidad del personal y el desayuno
4 out of 5
Recommended
for Couples
by A verified traveler

'Design hotel' in the historical center of Lisbon

Posted Aug 31, 2014
Pros: The receptionist was the most helpful and friendly one we have ever met with excellent language skills in English, French and Spanish.
Cons: A water kettle in the room would have been nice.
Location: The hotel is located in a part of the city called Bélem with the Jéronimos Monastery and the Tower of Bélem in walking distance.
We visited Lisbon for a week in August and enjoyed this trip very much. The hotel is nicely done up in a modern style, the staff was nice and helpful, the room in a good condition and the breakfast tasty including the famous 'pasteis de Bélem' which spared you the queuing up in front of the 'Antigua Confeitaria de Bélem'. The city center could be reached by public transport in about 20 minutes.
3 out of 5
Recommended
for Families
by Apis33from Bordeaux

Un peu désuet

Posted Aug 29, 2014 on Hotels.com
L'hôtel n'est pas situé au centre de Lisbonne, mais ce n'est pas grave car il y a des transports (bus et tram) pour nous y amener. Quartier calme, proche du monastère des jéronimos. Il y a également des restaurants à proximité. Excellent accueil avec des personnes parlant très bien français et se rendant disponibles. Les chambres ne sont pas toutes tops : nous avons demandé à changer suite à quelques désagréments. Elles sont mal isolées côté intérieur, on entend tout ce qu'il se passe dans le couloir mais rien ne parvient de l'extérieur. L'hôtel mériterait un vrai coup de peinture t changement de moquette. Très bon buffet au petit déjeuner et service efficace
3 out of 5
Recommended
for Couples
by A verified travelerfrom Hagen

Gut gelegenes Hotel in Lissabon

Posted Aug 26, 2014
Pros: Sehr netter Empfang an der Rezeption!
Location: Das Hotel ist gegenüber des Klosters (UNESCO Welterbe) gelegen. Sehr gute zentrumsnahe Lage.
Sehr netter Empfang bei unserer Ankunft mit Hinweisen zu Besichtigungen in der Nachbarschaft und ausgezeichneter Lokalitäten in Belem. Flure im Hotel stickig und nicht zu lüften, Flurteppich unsauber. Das Zimmer war sauber und von mittlerer Qualität. Der Preis des Hotelzimmers war günstig.