Double or Twin Room (Rossio and Castle View) | View from room
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Reviews of Hotel Metropole

3 out of 5
Hotel Metropole
Praca D. Pedro IV, 30, Lisbon

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 1001 reviews" "
Rating 8 - Good. 465 out of 1001 reviews" "
Rating 6 - Okay. 224 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to rail and tour travel. Excellent breakfasts, friendly helpful informed staff . -dozens of restaurants in 5 minutes walking distance.
Stayed 4 nights in Apr 2024

8/10 Good

lorna, mountainside

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

L Robert, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. Make sure to get the rooms overlooking Rossio Square.
Stayed 7 nights in Mar 2024

6/10 Okay

Leila

Disliked: Cleanliness
Too old
Stayed 3 nights in Mar 2024

10/10 Excellent

Brett James

Amazing location, near all major sights and 2 minutes from the Metro. Friendly staff and good breakfast.
Stayed 3 nights in Feb 2024

10/10 Excellent

EZEQUIEL, HIALEAH

Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again. My only issue was my room was cold. I had a room overlooking Rossio plaza and the cold air would come through the windows. I had the thermostat set as high as it would go but was still cold. Other than that everything was great. Staff are very helpful and the location can’t be beat. Breakfast was good and the wifi worked well.
Stayed 5 nights in Dec 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Iryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, convenience. friendly stuff, the breakfast included.
Stayed 6 nights in Nov 2023

10/10 Excellent

Jennifer, Aurora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place and would like to come back! We stayed here on a long lay-over in Lisbon. The location was great for exploring some of the major Lisbon sights on foot. The room was HUGE compared to other rooms we've had in Europe. Our room overlooked the Plaza and the Christmas market. Despite the street below our room was quiet. The breakfast was very good and plentiful.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel manager, Joao, provided us with invaluable information on how to make the most of our short stay. All the hotel staff were helpful and friendly. The hotel itself is in the middle of downtown Lisbon, minutes away from the main tourist attractions and transport links. We look forward to returning in spring.
Stayed 4 nights in Nov 2023

6/10 Okay

WAH FAT

Stayed 3 nights in Nov 2023

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Ray, Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but just what we needed. Let us check in early after very long flight
Stayed 2 nights in Nov 2023

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here. The staff is very nice, and very fluent in English. We had a balcony with a beautiful view. We could see the Sao Jorge Castle on the hill. Nighttime was especially beautiful. There are a lot of little cafes on the square, which we enjoyed. Getting around is pretty easy, and if you need transportation, Uber is quick and public transportation is readily available. That was a big plus for us. It's an older hotel, but nice and clean. As long as it's clean we like an older place because of the feel of being in an old city. It didn't bother us, but if you're sensitive to noise that could be an issue because the square can get quite noisy. In fact, we enjoyed overlooking our balcony to see what it was all about. The only other con is that the breakfast isn't great, but it was good enough to get you started for the day and it was included in the stay. If you want to go out for breakfast the cafes serve breakfast/brunch. That said, we really enjoyed it and I highly recommend it.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Great location, smack dab in center of Rossio Sq close to everything we wanted to see, close to hop on/hop off busses, funicular, train station trams,riverfront. Charming hotel,great breakfast,helpful staff.
Stayed 3 nights in Nov 2023

8/10 Good

Zarina

Traveled with family and small children
Liked: Cleanliness, staff & service
Amazingly located hotel - we had room overlooking the square and castle . Lots of shops and restaurants around. Easy to get everywhere mostly by foot. The hotel needs a bit of upgrade as its bit out of date but this way has its own charm. WiFi was good👍 We enjoyed our stay in Lisbon x
Stayed 4 nights in Oct 2023

10/10 Excellent

Jesus de Carmen

Stayed 9 nights in Oct 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023

10/10 Excellent

Michael, Prahran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms.
Stayed 5 nights in Oct 2023

8/10 Good

mikhail

Traveled with partner
Liked: Cleanliness, staff & service
Noise in the morning and night. Had to carry laggage to the first floor from the street.
Stayed 4 nights in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but noisy
A very convenient location, easy walking to metros and restaurants and the river. The room however, was a bit noisy as it was on the back side of the hotel. I could not get the air-conditioning to work but used the large free standing fan in the room.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Oct 2023

8/10 Good

Mirtha

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the property could be much more impressing if it was better maintain in the way of furniture, etc. I did not like that we had to go up a flight of stairs with luggage before reaching the elevator.
Stayed 1 night in Oct 2023

6/10 Okay

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The ac was barely adequate. The really small shower stall was not good. Some of the furniture and drawers in closet need repair.
Stayed 10 nights in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location but....
Great location and helpful staff but the street behind us was quite noisy many times during the night. The shower was so small that I often bumped the water valves as I turned around. A dropped soap bar was a struggle to retrieve.
Stayed 3 nights in Sep 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations. Extremely helpful
Stayed 2 nights in Sep 2023

8/10 Good

Sylvia, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel ,great location
Stayed 4 nights in Sep 2023

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean . Staff were welcoming and fruendly . Location was excellent . Really enjoyed our stay . Plus my partners 60th . The hotel left champagne and chocolates in room really nice touch . Would really highly recomend . Not a modern hotel.But that was part of its charm
Stayed 4 nights in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central, ideal for access to the metro and the waterfront. Good breakfast and friendly staff. A little bit noisy if facing onto the square, so bring some earplugs. But if you're out and about you probably won't notice it so much.

10/10 Excellent

Rolan

Stayed 4 nights in Sep 2023

8/10 Good

Tammy

Traveled with group
Liked: Cleanliness, staff & service
Awesome location! We love that so much was walkable right outside our door.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen, Surrey

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Khushvir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to everything, staff was very nice. Rooms were nice big and very clean.
Stayed 4 nights in Aug 2023

10/10 Excellent

MEHRTAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like, because had good staff, close to everything & good breakfast. I did not like that they didn’t have hair conditioner in that bathroom.
Stayed 3 nights in Aug 2023

10/10 Excellent

Hiren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in a flatter part of the city so easier to get around for people with mobility issues. Room was spacious and clean and looked like it had been refurbished recently. Hotel provided gluten free bread for breakfast which was really appreciated. Had a comfortable stay here and would definitely stay again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Sandra, North Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Such a treasure to find here in Lisbon. Gorgeous room and priced perfectly for a solo traveler. I will most definitely be back and recommend it to others.
Stayed 1 night in Aug 2023

8/10 Good

Robert Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jul 2023

10/10 Excellent

Rossi, SARASOTA

Stayed 5 nights in Jul 2023

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, property conditions & facilities
No carpets and generally very poor building quality
Stayed 1 night in Jul 2023

10/10 Excellent

Mercy

Stayed 3 nights in Jul 2023

10/10 Excellent

Emma

Stayed 5 nights in Jun 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great here. The front desk worker was very friendly and helpful. The beds in the room were very comfortable. It was a little loud outside because of people on the street but it's in no way the hotel's fault.
Stayed 1 night in Jun 2023

10/10 Excellent

Rolando G

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Easy to get around town.
Stayed 3 nights in Jun 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Lisbon sightseeing
The hotel is well located for sightseeing in Lisbon. The common areas of the hotel are a bit dated, but the room was clean and updated and very comfortable. Staff was helpful and friendly and we enjoyed our stay.
Stayed 4 nights in Jun 2023