Outdoor pool

Reviews of Hotel Smart

3 out of 5
Hotel Smart
Rua Maestro Laçerda Nº 6, Near Rua Vian, Estoril, Cascais

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 437 reviews" "
Rating 8 - Good. 160 out of 437 reviews" "
Rating 6 - Okay. 40 out of 437 reviews" "
Rating 4 - Poor. 11 out of 437 reviews" "
Rating 2 - Terrible. 8 out of 437 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff & spotlessly clean
Stayed 4 nights in Mar 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this stay to see the IronMan event in Cascais, it was just a 8-10 min Uber ride away, with a beautiful boardwalk as well (didn’t use it due to rain). It is a quaint lovely hotel that was just right for the short stay. I definitely recommend!
Stayed 2 nights in Oct 2023

10/10 Excellent

Joao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

colette

Liked: Property conditions & facilities
Very helpful desk clerks. Beautifully kept grounds. Small and charming hotel!
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach. This area is not for someone with mobility issues. I love to walk and walked all the way from this propery in Estoril to Cascais down the beach board walk. Stunning views along the walk. The streets around the hotel are very hilly. Great authentic portugese restaurant recommended by the hotel about 10 min walk. Lovely property and rooms. Breakfast very good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kai

Stayed 1 night in Oct 2023

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good location. Clean
Stayed 2 nights in Sep 2023

8/10 Good

Celina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 3 nights in Aug 2023

10/10 Excellent

Olson

Stayed 1 night in Jul 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quaint setting. Large local home converted to a hotel. Owner's were extremely nice and accommodating. We found it far superior to the "usual" commercial hotel chains.
Stayed 1 night in Jun 2023

6/10 Okay

Harivadan

Stayed 1 night in Apr 2023

10/10 Excellent

Shahriar

Stayed 2 nights in May 2023

10/10 Excellent

Fredy J

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A nice experience at Hotel Smarr
We had a very nice stay at hotel Smart. Its staff is very friendly and well prepared to serve as a host in your vacation. You can walk to the train station and get the train to Lisbon. if you are a senior at the the train just will pay 4 Euros.
Stayed 3 nights in May 2023

8/10 Good

CORNELIA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Paulina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and well kept facility. Great room that is perfect for your stay, even got a balcony. I loved how clean and well kept the hotel was. Breakfast was fantastic and the. staff were lovely.
Stayed 1 night in Apr 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel, absolutely beautiful, clean and well maintained. Family who owns it is great people. We enjoyed our visit and will return.
Stayed 5 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place. Staff were friendly and helpful.
Stayed 1 night in Mar 2023

10/10 Excellent

Henrica, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family run hotel - traditional estate converted to a simple but very pleasant hotel. Room was spacious with a nice sized bathroom, lots of light and very comfortable. Nice breakfast spread without excess and excellent location within walking distance to the boardwalk to Estoril and Cascais. Easy parking, and quiet neighborhood, and lovely garden/grounds. Overall a great stay and one to be repeated the next time I am in the area.
Stayed 3 nights in Mar 2023

10/10 Excellent

Cristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
A classic home renovated and added to about 2002. Extremely well done with underground parking and all of the modern conveniences. Our stay was excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Ashfaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a well run and well maintained hotel run by a family. The hotel is immaculate, and the staff members are incredibly helpful and friendly. There is a beach nearby and the walk to Cascais along the coast is simply wonderful — even late at night I felt safe walking it to and from town. Hope to return to the hotel again.
Stayed 1 night in Sep 2022

10/10 Excellent

Robson

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. Friendly staff, beautiful grounds and pool. I would certainly stay there again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly confortable place. Good price
Stayed 1 night in May 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price. Value for money. Breakfast was a bit similar each morning, but had no real issues with that. Friendly staff.
Stayed 4 nights in May 2022

8/10 Good

Nelida

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful small hotel, close to beach and transportation. 30 minutes walk to Cascais center. I highly recommend it. Spotless rooms and property overall.
Stayed 2 nights in May 2022

6/10 Okay

Alireza

Disliked: Staff & service
Check in was horrible. There is no one at the property and folks who manage remotely are off Mondays and Tuesdays. Electric key is provided by an app but it was not sent to us in advance. It was mission impossible to get a hold of someone when we wanted to check in on Monday with no internet nor phone in a foreign country. Location was awesome but the horrible experience of checking in costed us losing majority of our first day in Madrid.
Stayed 2 nights in May 2022

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel is not very sound-proof so a lot of noise. Welcome was rather rigid, little service. Everything kind of old but very clean.
Stayed 5 nights in Mar 2022

10/10 Excellent

Joao Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, friendly owner and staff. Nicely renovated and very well maintained !!! Recommend anytime !!!
Stayed 1 night in Mar 2022

10/10 Excellent

juan carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three days if Estoril, Lisboa, Sintra
Very nice hotel, excellent service from the ownwr.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even thought not at Center Cascais but very relax and easy access to Center location. Great value with quiet, clean and air condition and basic breakfast service Highly recommend to someone want a quiet getaway
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr room had a nice balcony for sunbathing,looking onto the pool,which was also nice.. It wasnt busy and central for beach and 12 minute walk to golf course... The owner is very nice as was all the other staff .
Stayed 7 nights in Jun 2021

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Smart certainly lives up to its name!
Very impressed with this hotel situated in a pleasant and quiet residential area. Very friendly and helpful staff. Rooms are very clean and comfortable. Ours had a balcony overlooking the garden. I would highly recommend this hotel
Stayed 1 night in Oct 2020

8/10 Good

Miss Sophie K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay! Would definitely recommend, the staff were friendly and helpful and one of the best nights sleep.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice
Room was clean and spacious.
Stayed 2 nights in Sep 2020

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Steven, Namibia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was first class,very very clean and nice pool. Fantastic stop over..
Stayed 1 night in Jul 2020

8/10 Good

Lukasz

Stayed 5 nights in Jun 2020

10/10 Excellent

László

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect base for day trips in the area
It was great, the staff was kindful and helpful. The room, the bed was very comfortable, the pillows and the blankets were enough for us. We think the Hotel will be better if available small refrigerator in the rooms.
Stayed 9 nights in Oct 2019

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Room comfort
Room for improvement.
A modernised hotel reminiscent of a 1960’s package holiday “Pension”. Loud banging doors and scrapping furniture could be heard. No fridge or tea making facilities. No worktop to put toiletries etc apart from a small dresser. All in one shower gel, shampoo and conditioner fixed to wall but no tray for your own products to be placed. Breakfast very poor. Bread rolls and mostly burnt croissants. Cheese and ham / meats and hard boiled eggs and same fruit and yoghurt selection . Food looked unappetising.No toaster and fruit juice out of machine was either too strong or very weak. No water available. Pool area did not have any sun beds and swimming pool very small . This hotel could do so much better to provide a more friendly, comfortable and appealing ambiance. Location to Estoril was good and walk into Cascais was lovely.
Stayed 5 nights in Oct 2019

10/10 Excellent

Ty, Hamilton, MT USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Good parking and spotless.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is charming. Easy walk to beach, easy walk to train station and delicious breakfast.
Stayed 2 nights in Sep 2019

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place good hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be smart, choose Hotel Smart.
We had a great welcome to Hotel Smart. The building is so clean inside and the decor is consistent and lovely. Our room was immaculate. The breakfast was just lovely. The gardens are beautiful, and the pool inviting. The neighborhood is a bit hilly, but very nice, and theres lots of restaurants quite close by. I loved the embroidery on the pillowcases and towels. We recommend this hotel. Thank you Hotel Smart.
Stayed 2 nights in Sep 2019

10/10 Excellent

Robert, Topeka, Kansas, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You just can NOT beat the price for location with this one! The train to Cascais or Lisbon as well as the beach/boardwalk with numerous seaside restaurants are just a five minute walk as well a little supermarket close by... Only negative, the lady at breakfast was not very friendly which seemed to be the topic of conversation among several of us in the breakfast room each of the four days I stayed... however, most of the staff is very friendly and helpful and it’s such a nice little hotel, very clean, great atmosphere inside and the surrounding hillside! I consider it a great find and will stay here on future trips!
Just a really nice little hotel...
View from my window of the hillside/village...
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a traditional Portuguese house and the room is really comfortable, with a lot of space and really clean. It’s 8 minutes walking from the beach (praia da poça) and it has a really nice pool. The breakfast was only ok - it didn’t have a lot of variety but it was good enough to start the day. We found some of the hotel staff quite rude - specially the lady from the breakfast, and another guy seemed to be always paying attention on what you’re doing. The staff during the night was lovely though. They have a curfew - you cannot come back after 2am. It wasn’t our case but it doesn’t seem to be something fair.
Stayed 5 nights in Jul 2019

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,close to the beach and restaurants nic
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Lovely pretty, family run hotel, 5 mins walk from local beach . Close to Estoril and walking distance to Cascais.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, a good place.
Overall, this is a good place. But the check-in was quite fussy, several things didn't work, including wake-up calls, and we discovered that if a guest arrives after 2 am, they have to wait until 6 am until the hotel agrees to let them in. All in all, good value for money. Very nice rooms. Location is in a neighborhood a few blocks away from main city.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely well run Hotel, we liked it because it was small, very clean and all staff were very friendly. Would definitely go back when in the area.
Stayed 6 nights in May 2019