Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Centrally located

Posted Jul 28, 2014
Pros: Location
Cons: Staff
The hotel itself is nice and modern looking, but the rooms are pretty outdated. They are a nice size, though. Hotel staff is not friendly, and limited Wi-Fi is 9 euros/day.
3 out of 5
by A verified traveler

Should not have allowed a team of school children

Posted Jul 13, 2014
Pros: Traditional but stay ruined by above. Children still in the lounge area at mid night. No bed time tea!!
Cons: Be selective despite low room capacity
We would not eat in as a team of very young school children has taken over the hotel. When we arrive their was football in the reception and so it went on. Best suited to a resort hotel, as very noisy. Why on earth there???
4 out of 5
for Everyone
by Hortonkirbyboy from Staffordshire, UK

Prime Location, Fantastic Value.

Posted Jun 27, 2014
Pros: Staff, ambience, views, location, incredible value for money.
Cons: Wifi at 15 euros a day is very expensive although there is an internet point near reception which customers can use.
Location: Excellent location, National Palace opposite, tourist office around corner. Quinta da Regaleira 5 mins walk away. Buses around corner for castle/Pena
This is a lovely hotel in a prime location opposite the National Palace and the centre of the old town. The bar and lounge areas are beautiful. The reception are very helpful and welcoming. The rooms are large, well equiped, and have a charming 70s ambience about them. It is worth paying a little extra for a room with balcony overlooking the valley and the Moorish Castle. The beds are very comfortable and we slept very well. The bathrooms are well equiped with bath, shower over, bidet, large mirror etc. The supplied toiletries are of a good standard, you don't really need to bring shampoo, soap, body wash etc.
Comment from Hotel Management
Jul 15, 2014 by Corte Real, Hotel Management
Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our hotel, where you can enjoy the nature, history and leisure which the town of Sintra offers. About the internet access, I would just like to mention that if you sign up to our free loyalty programme - GHA Discovery- you will have free WIFI internet as well as other benefits such as a free bottle of mineral water in your room on arrival and a free daily newspaper of your choice during your stay. Sign up on your next visit and you'll also have access to a unique portfolio of local experiences. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real General Director of the Tivoli Sintra
5 out of 5
for Everyone
by Travel Guy from MechanicsburgPA

The Place to Stay in Sintra.

Posted Jun 12, 2014
Pros: Wonderful balcony. Great breakfast with great views. Great location.
Cons: Cleaner carpet in room.
Location: Pena Palace, Regaleira, Monserrate, Sintra Palace, and many other organized day tours.
The Tivoli is the place to stay in Sintra. Staff is low-key but efficient. We had a less expensive room which had a city view. Our balcony view was of the Sintra Palace. It was fantastic. The breakfast was plentiful and coffee great. Sintra is a great place for a homebase.
3 out of 5
for Everyone
by Bob from Florida

Average hotel, but great value.

Posted Jun 4, 2014
Pros: location and staff were helpful. Nice views from the dining areas.
Cons: Room need to be upgraded with new carpeting and bedding.
Location: Hop on the bus at the train station and got off at first stop. Hotel within walking distance. Could then retake the bus up to Pena and castle.
Great Location. The hotel was right next to the main city square and close to the bus stop and TI office. The room was a little dated and in need of upgrade or at least new carpet and bedding. Nice morning buffet but several items were cold. At the price we paid for one night stay it was a good value.
5 out of 5
for Everyone
by A verified traveler

Tivoli hotel

Posted May 21, 2014
Overlooks National Palace & has views of the coast Excellent Hotel
5 out of 5
for Everyone
by Yarale from Israel

Great place in the middle of the city

Posted Nov 15, 2013
No wifi,only a computer at the lobby. But all the other stuff are excellent !!
5 out of 5
by Gary from Ottawa, Canada

Good locatiion

Posted Nov 13, 2013 on Hotels.com
Nice view of the Moors Castle
5 out of 5
for Couples
by Alvaro from Pizarro


Posted Oct 29, 2013 on Hotels.com
Everything was excellent... Well located, friendly staff, excellent breakfast, good clean rooms.. Well deserved 4 starts.... Only problem: NO FREE WIFI!!!.. It doesnt make any sense no having free wifi
5 out of 5
for Everyone
by Tasha from Wales

5 Day Break in Sintra

Posted Oct 12, 2013
Pros: Quiet and clean. The only meal I had at the Hotel was Breakfast which was great everything you wanted was there. Staff were polite and helpful.
Cons: perfect
Location: Hotel just off centre of square. Where there are cobbled streets with shops cafes and buses near by, also the Information Centre is not far away.
Had a wonderful time, Did lots of sight seeing, walks and a bus ride to the coast. Had a wedding on October4th 2013, that was a wonderful experience. Beautiful place to go. Very relaxing and felt very safe being as I did most of the sight seeing on my own. People were very nice, friendly and helpful. Eating out was great. Just can't fault my holiday at all.