Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom saint etienne

Idéalement situé

Posted Apr 29, 2015
Personnel très aimable bel hôtel,proche de nombreuses destinations repas excellents et le buffet du petit déjeuner abondant
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good links to Lisbon and Cascais

Posted Apr 23, 2015
Pros: Free wifi
Cons: Sound proofing. Decor could do with freshening.
Location: The beach is nearby. Estoril is about 45 mins from Lisbon by train. The station is situated about 200 yards away. The Casino is close.
We arrived early afternoon and received a businesslike welcome from the receptionist. One of our requests was for room in a quiet location and we asked for confirmation that we had a quiet room. 'Yes', we were assured. Quiet is a fairly subjective term but even my wife who has a higher tolerance than I agreed that the noise from the main road, the trains, delivery trucks and barking dogs was intrusive at night. The hotel walls are not soundproof. We were kept awake for an hour after midnight by a woman in the next room chattering away on her mobile phone. In the end we asked reception to intercede for us which they agreed to do. Generally staff are helpful. There is a good choice at breakfast, from cooked food to cereal and continental cold meats. Toast and pastries are also available. We were offered a complimentary bottle of wine as an incentive to dine in the hotel restaurant, which we did on the first night. It was not busy so we had the undivided attention of the maitre d' and waiter. The wine was enjoyable and the starter was also a pleasant beginning to the meal. However, the main course was a disappointment. We ordered cod with vegetables. The vegetables were hot but the fish was not. We have stayed in Vila Galé Hotels in four locations across Portugal and Madeira. This one was very much in style with the others just a lot more compact. For instance a smaller bar than most, tiny lifts, less public seating space and so on.
4 out of 5
Recommended
for Couples
by A verified travelerfrom England

welcoming,friendly but professionally run hotel.

Posted Apr 15, 2015
Pros: The welcoming staff and overall cleanliness and the location.
Cons: Maybe a handrail in the bath would be helpful.
Location: Very handy for train and bus services,next to the casino gardens,and very near the beach.
We found the hotel to be in an excellent position as we are in the more mature age group and cannot walk too far.The staff made us feel very welcome and some trouble with the safe was fixed immediately.We had a sea view room on the 7th.floor which was really pleasant.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Hôtel très agréable et personnel sympathique

Posted Apr 8, 2015
Tout nous a plu dans cet hôtel... Pas loin de la plage , un casino est juste à côté pour les personnes qui aiment les jeux.. Le buffet était très bon et varié.. Le personnel très agréable... A recommander
5 out of 5
Recommended
for Couples
by Rosemaryfrom Hastings

Good stay at villa gale

Posted Feb 26, 2015 on Hotels
We had a very good stay they do the best breakfast of any hotel I have stayed in Portugal only complaint they need to get some different jams eg strawberry or the like they have a very funny selection.
Comment from Hotel Management
Apr 2, 2015 by R Martins, Hotel Management
Dear Guest, Thank you very much for your review. We have taken note of your comments and we will use these to monitor and improve the quality of services we offer to our guests. We are pleased to know that you had a pleasant stay with us. We hope to have the opportunity to welcome you again at Vila Galé Estoril on your next trip to Lisbon. Best regards
4 out of 5
Recommended
for Couples
by ANAfrom THARSIS

Muy buena situación.

Posted Feb 18, 2015 on Hotels
Muy bien situado en Estoril. Cerca de todo. Caminando por el paseo marítimo llegas a Cascais. Muy cerca de la estación de ferrocarril. Cada 15 minutos hay trenes para Lisboa.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Great white north

Great views and staff

Posted Feb 12, 2015
Pros: Everything
Cons: Nada
Location: Great walks along the boardwalk, lots of restaurants within walking distance.
Our window looked out to the ocean and an old castle. Although outside of Lisbon the train ride into Lisbon is interesting and inexpensive. The staff are incredibly friendly and helpful particularly Manual who looked after us at breakfast. Great place to stay.
Comment from Hotel Management
Apr 2, 2015 by R Martins, Hotel Management
Dear Guest, Thank you very much for your review. We were most pleased with your comments about our hotel. It is rewarding to the whole team the recognition of our daily effort in order to provide a good experience to our guests and encourages us to improve continuously. We look forward to welcome you back at Vila Galé Estoril or at any other Hotel in Portugal or Brazil. Best regards,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Londonderry

Business Trip

Posted Jan 27, 2015
Had the pleasure in staying the Hotel Vila Gale whilst I attended a conference last week and I wouldn't have a problem recommending this hotel to anyone. The staff went out of their way to help my colleague and I with some logistical problems we had endured. Would love to return for a more leisurely break the next time...
Comment from Hotel Management
Apr 2, 2015 by R Martins, Hotel Management
Dear Guest, Thank you very much for all of your comments about our hotel. We are pleased to know that you had a pleasant stay with us, thank you for all the good critcs. We look forward to welcome you back at Vila Galé Estoril on your next trip to Portugal. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

いいホテルだと思います。

Posted Jan 27, 2015
エアコンのボタンを強く押さなければ反応しなかった(初めは壊れているのかと思った)のですが、それ以外は良いホテルでした。海側の部屋からの眺望は良好です。
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel, uncomfortable beds

Posted Jan 25, 2015 on Hotels
Nice hotel, in convenient proximity to the conference center. Very uncomfortable beds: the beds are hard and the mattress cover they use remind me of night-time training sheets for kids; it is extremely stiff and feels like sleeping on plastic.