Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Lisbon break

Posted Oct 7, 2014
Nice hotel. Not helpful staff. Good at giving directions but when asked about getting service not helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel near airport, metro and restaurants

Posted Aug 24, 2014
Pros: Location
Cons: Bathroom
Location: Ideally located from airport, metro and citycentre.
Pleasant. Nice staff. Had a good experience. Good to stay in the next visit
5 out of 5
Recommended
for Families
by A verified traveler

Connecting family rooms

Posted Aug 9, 2014
Pros: Design, breakfast and standard of customer service
Cons: Only has two lifts
Location: Out of town but easy access via metro
It was great to find a hotel with connecting family rooms that was good quality and well located in a nice neighbourhood. Close to the metro and around five stops from the centre.
4 out of 5
Recommended
for Business Travelers
by Mikefrom Canada

Posted Aug 6, 2014 on Hotels.com
Great hotel with excellent service. Had some problems with the lights inside the room but other than that, fantastic experience
5 out of 5
Recommended
by Joanne L.from Edmonton, AB, Canada

Excellent Hotel!

Posted Jul 29, 2014 on Hotels.com
My husband and I over-nighted at the Hotel Lutecia before departing for home. Location of the hotel was perfect as it's very close to the airport, but the sweetest thing was that on arrival, we were up-graded to Executive Suite - "Chocolate Sensation" and that was absolutely fabulous! It was a wonderful way to end our 3 week vacation to Spain and beautiful Portugal! Thank you to the staff who were exceptional! . . friendly, very helpful! Strongly recommend this Hotel!!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 21, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans

Near Metro,Near Airport, Good Beds

Posted Jul 3, 2014
Parking is either free (limited spaces) or nearly free (adjacent to free, cheap by day and free at night). Not easy to find but actually conveniently located. Best beds on a five city, two week long trip.
3 out of 5
by LUOfrom london

Not good enough to be four star hotel

Posted Jun 24, 2014
The wall is quite old and everything is not worth the price. It's only better for one night.
4 out of 5
Recommended
for Everyone
by winstonfrom C

Nice Hotel

Posted Jun 5, 2014
Did not know that they charge for local calls. Only thing that is negative
4 out of 5
Recommended
for Everyone
by SLfrom South Florida

Hotel is understaffed

Posted Jun 3, 2014
Check in at 02:00 PM is enforced even if the hotel is not full but that's the rule and they have the right to do it. What is not fair, however, is to wait another 30 minutes to have your bags sent to the room.