Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

clean and modern

Posted Aug 19, 2014
Pros: quiet rooms
Cons: staff could be more helpful
hotel staff unhelpful. rooms are quiet. convenient for the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, UK

Nice hotel/friendly staff

Posted Aug 4, 2014
Novotel Lisboa is on a walking distance to this big and beautiful park and museum. Typical restaurants and coffee shops can be found in the vicinity. The historic town center is only 15 minutes away by metro.My teenager boys and I had our breakfast at the hotel and a few meals and the buffet dinner specially was superb.In all a very good hotel for families and couples alike.
2 out of 5
by A verified traveler from Auckland

Disappointed

Posted Jul 30, 2014
We asked for a non smoking room and we were given on a smoking floor. Carpet were worn out and room had a shabby look. Beds were not comfortable.
4 out of 5
Recommended
for Families
by A verified traveler

Nice and clean, not far from the metro

Posted Jul 26, 2014
Good hotel. Not much to around, mostly buildings but buses and metro are very close. Good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

mmm breakfast

Posted Jul 22, 2014
Pros: breakfast
Cons: time limit on computer use in lobby -kids busy playing forever when we are trying to check in to our flight
Location: easy access to metero
we weren't around long enough to enjoy the pool etc but the huge breakfast spread was awesome!
4 out of 5
Recommended
for Families
by A verified traveler from Ukraine

Another Novotel

Posted Jul 20, 2014
Pros: Location and Staff
Cons: A bit of maintenance is required (pool area / carpet in the room). Some fresh vegetables for breakfast.
Location: We had chosen Yellow Bus city tour. The free public transportation (except Metro) and discount on major attractions is included in the cost.
Same as most of other Novotels around the World. Great staff, nice location, some maintenance is required. We had chosen the place mainly due to easy access to Lisbon sightseeing tours. As the matter of fact, the Hop-on Hop-off buses stop is just across the street. Although, you have either to walk quite a distance to cross the heavy traffic street, or to risk and run across. The breakfast buffer is fine. The restaurant is a bit small and crowded in the morning. They miss fresh vegetables for the breakfast. The taxi ride from / to airport takes around 10-15 minutes and will cost approximately 10 Euro.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel with friendly, helpful staff.

Posted Jul 9, 2014
Pros: Staff helpful. Hotel bright, airy and clean. Beds comfortable. No noise. All a very pleasant stay !
Location: In the business area. No entertainment as such but a couple of nice little restaurants, including a vegetarian one.
Excellent food - buffet and a la carte. Great service from staff who were to happy to help. Metro station 5 minute walk around back of the hotel. Buses and taxis also available.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice business Hotel.

Posted Jul 7, 2014
Pros: Facilities good, room good, Easy access to town center via taxi or Metro
Cons: Staff Service
Location: In Business District so a short journey to town centre...
Good facilities... slightly lackadaisical service..
4 out of 5
Recommended
for Everyone
by Flora from Toronto

7 minutes walk to metro

Posted Jun 16, 2014
For the rate of this hotel, I will say it was a good deal. I paid more for my hotel in Spain, but I can't get the quality like this one. I am happy with this hotel and will definitely recommend to others.
5 out of 5
Recommended
for Everyone
by caymanmikey from Miami

Excelllent Location for Visiting Lisbon

Posted Jun 5, 2014
The Novotel is an excellent location for visiting Lisbon. The hotel is clean and well kept. Friendly staff and good facilities. The Metro is about 10 minutes away and you can get to it 3 different ways. The tour buses stop right outside the hotel and Taxis are always outside. We used a combination of taxis which are around €5 into the main town and the Metro which is about €8 for a 24 hour pass.