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Reviews of OH Casa Sintra

3 out of 5
OH Casa Sintra
RUA GAGO COUTUNHO, 2, Sintra, COS

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 56 reviews" "
Rating 8 - Good. 25 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Personalized service in small B&B
Lena was an amazing hostess. Breakfast was really great (and GF!). Our room (#4) was huge and the patio was great. Facilities are a bit old but the amenities (kitchen access, patio, living room, free wifi, self service bar) we're all fantastic. Noise from a nearby road can be loud but it wasn't a huge bother for us.

8/10 Good

Aurora, R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice B&B. Close to everything in Sintra. Staff are SO nice! Breakfast is perfectly filling. I will surely stay again at Oh Casa Sintra!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant small hotel (b&b). .

8/10 Good

Brian, Brooklyn, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid spot to explore Sintra.
Great spot, super friendly staff. Only complaint would be the bed, could've been more comfortable.

8/10 Good

Colin&Carole, Calgary Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all attraction in Sintra good staff
Greeted by Alan & informed of the highlights of Sintra a good 2days

10/10 Excellent

Cheapspeed, Edmonton AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel of Great Character in Beautiful Sintra
Hotel is situated away from the historical centre, west of the Sintra train station, and also a close walk to the Portela station and bus terminal. It's 10-15 mins walk to the palace and historical centre or you can catch the 434 bus from the train station. There is dorm style accommodation that provides great value, and private rooms are also available. There is a lounge area, dining room with honour bar and kitchen, and a pretty garden for chatting with fellow travellers. Manager during my stay was Allen who is very knowledgeable on good restaurants and activities in Sintra. Resident chef Hugo also cooks up a feast for guests upon advance notice. I thoroughly enjoyed my stay at Oh Casa Sintra and highly recommend the property.

10/10 Excellent

Kari, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I actually just needed a place to leave my luggage for the day while out exploring. Everything seemed very nice and there was a wonderful woman named Kristina who was very sweet and helped me out a lot!

10/10 Excellent

Anne, Durango

Liked: Cleanliness, staff & service, room comfort
Great, though noisy
The staff and owners make this place so special! From their first welcoming smiles and offers of coffee to their advice about fun in Sintra, Danilla and Luisa went out of their way to make sure we were happy and comfortable. Spend an evening with them, enjoying the fire in the lovely living room, or enjoy their occasional private dinners if one is hosted while you're there. The one downside is the outside road noise, which is daunting in room 2. Try to get a room on the other side of the house.
Response from Oh Casa on Jan 2, 2016
Dear Anne, Thank you very much for you feedback. Has been a great pleasure for us to host you here at Oh Casa! We are glad that you enjoyed your stay and our special dinner event. Hoping to meet you again, I wish you all the best! Danila

4/10 Poor

LES, Divide, CO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs update
Karen was extremely helpful and friendly but the facility needs major updating. Had limited hot water second day. Convenient to train station and tourist bus 434 to Pena Palace and Moorish castle.
Response from Oh Casa on Jul 4, 2015
I am very sorry your stay at our Oh Casa Hotel has not met your expectations. The charm of our building is indeed that the Villa is over 125 years old, not many buildings in Sintra can count on that- However, hot water such as well as air condition / heaters, complimentary ipads and secure and free wifi access are of course all modern amenities that we have at the hotel and I am sorry to hear that there was a problem with the hot water when you took a shower. It must have been the unfortunate moment when the gas bottles needed to be switched. Hopefully you will be back to Sintra and we can convince you of our best service and facilities. Thank you, Karen and the Oh Casa team

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

alex goschin

Liked: Property conditions & facilities
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
This B&B is in a great location in Sintra, it is walking distance to most of the main attractions in the area. I recently stayed here on my honeymoon and my husband and I received great suggestions on local attractions and restaurants nearby from the staff. Our room was clean and spacious and the breakfast was good. Even though the B&B was booked, we didn't see or hear anyone else besides the staff during our stay, so it felt like we had the whole house to ourselves. Oh Sintra also had parking available which was a big plus, however, I would recommend leaving a car behind if possible. We had a really lovely stay and would definitely recommend staying here
Response from Oh Casa Staff on Aug 6, 2015
Thank you so much for your great comment. You are right- it is best to leave the car in our parking and explore Sintra by foot. The best way to feel the Sintra Magic. All the best, The Oh Casa Staff

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Looks great
This is a lovely hotel/B&B clearly designed by an artist. It has a shabby-chic interior which is quite lovely. This being said to be warned that the parking is very small… And you'll have to walk about one half hour into town. There are about 50 steps you'll have to manage the end of the street.
Response from Oh Casa on Aug 9, 2014
Thank you very much for your review. It was lovely having you as our guests. However, please note that it is a shortcut to the trainstation with steps we recommend to shorten the way to the city center, however, if you take the normal road, it is wheelchair friendly, it only takes you 2 minutes longer to get into town. Also, please let me clarify the distances. We are 2 minutes or 200m from the central Sintra trainstation. The city palace in the middle of the ancient centre of town is about 750m away according to google maps which also suggests 9 minutes to walk. Thank you, the Oh Casa Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jan, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We booked for one night, but when we arrived we were so enchanted we booked a second night. This is a charming old home, with a lovely living room with fireplace at your pleasure. We had the master suite with a veranda off the bedroom as well as the bathroom. Lovely to sit outside with a glass of wine in the evening. An honor bar where you pour your own drinks and write it down. Close to all of the historic sights. Wonderful morning breakfast. Very helpful staff
Response from Oh Casa on Aug 9, 2014
Thank you Jan for your kind review. It was a pleasure having you here and it is great to hear that you appreciated our honor bar system. It is really lovely to have a wine on the terrace of the master suite.

8/10 Good

Cindy, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Make sure you pick the right room
We stayed here for 1 night in early December. The hotel (house) is well maintained with 1 bedroom on the ground floor and 3 bedrooms on the 2nd floor. Expedia and other travel booking sites don't specify the room you are looking at, so be sure to call ahead if you don't want a room on the ground floor. We unfortunately got the ground floor room during our stay...since it is a restored old house, we heard all the footsteps and the wooden cracking sound that our upstairs guests made at night. The bathroom for our room was quite small and the window opens out to the parking space in the back of the house. The shower stall was smaller than all the other places we stayed at in Portugal. Since we were only there for 1 night, none of these really bothered us...but if you are planning for a longer stay, make sure you pay more for a bigger bathroom in the house. The best part about the hotel was the breakfast. It was served between 9 to 11 in the dinning room. The inn keeper (Julia) gets fresh bakeries every morning and makes eggs to order; the breakfast was delicious, healthy, and filling! The house is also nicely decorated with a fireplace in the living room for guests to relax, and a honor bar system where you help yourself with drinks and just write down whatever you got. We did not get to utilize the bar as wines at the restaurant were reasonably priced. The hotel is a bit far from town (5 mins walk to the train station, 10 mins walk to town center).
Response from Oh Casa Staff on Aug 6, 2015
Thank you so much for your review but just please let me add that the trainstation is about 250m away, so probably a 2 minute walk. The city center about 5-10 walk depending on the speed. Thank you again for your comment. It is well appreciated. Best regards, the Oh Casa Staff

4/10 Poor

philippe

Liked: Room comfort
Disliked: Cleanliness, staff & service
Ce backpack ne mérite absolument pas 3 étoiles !
J'ai eu toutes les peines du monde pour trouver l'hôtel (plan erroné et aucune indication) J'ai été accueilli par une demoiselle en chaussettes qui ne parle que l'anglais (sauf au moment de l'addition ou elle parle très bien portugais et français...) Cette demoiselle était la comptable. Quand elle m'a présenté la chambre des dizaines de cartons jonchaient le sol ! Visiblement gênée, elle est partie demander des explications (houleuses) à son camarade. J'ai finalement été surclassé dans une chambre au RdC. Dans cette chambre, la déco était sympa mais la qualité et la propreté de la salle de bains étaient vraiment mauvaises. Cet hôtel ne mérite absolument pas ses 3 étoiles. D'ailleurs je n'appelle pas ça un hôtel mais plutôt un backpack...

10/10 Excellent

Luca, Recco (Genova) Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso albergo davvero ben gestito
Bellissimo albergo gestito benissimo da ragazze davvero molto gentili e disponibili. Bellissima atmosfera tutto davvero ben curato, dall'arredamento della camera alla colazione. Fantastica l'attenzione al benessere degli ospiti e delle loro necessità

6/10 Okay

Fabio, Modena

Liked: Staff & service
Guest house suggestiva
Abbiamo dormito in questa guest house solo una notte. La casa è in genere un po' vecchiotta e avrebbe bisogno in alcuni punti di una sistemata, ma ha comunque il suo fascino e nel complesso è un bel posto. La nostra camera era composta da due zone: la camera vera e propria (piuttosto piccola) e un salottino separato con due poltrone utile anche per aprire i bagagli. Il bagno e la doccia erano piuttosto piccoli. Gli ospiti hanno poi a disposizione gli spazi comuni con un salotto con bar self-service, una cucina attrezzata (con a disposizione la macchinetta del caffè e il bollitore) e il giardino arredato. Buona la colazione, servita dalla proprietaria (non a buffet). A disposizione qualche posto auto anche se piuttosto stretto e complicato se si ha una macchina grande.

8/10 Good

Andy, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Casa
Feeling like Home

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

dan, Kumla

Disliked: Cleanliness, room comfort
Vistelse i Sintra
Hotellet var ok inte mer.Frukosten en ren besvikelse mycket spartansk.Kan inte fatta att hotellet har så hög omdömespoäng det förtjänar det inte riktigt.Men personalen var trevlig.

6/10 Okay

florence, Bordeaux

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nuits fraiches
Service et accueil excellent mais coupure d'électricité les 2 nuits où nous avons été la et nous avons mal dormi. L accès au parking est difficile et les places sont minimalistes mieux vaut venir en smart

8/10 Good

Gilles, Marseille

Liked: Cleanliness, staff & service, room comfort
Hotel au charme d'une demeure ancienne, bien situé
Hotel au charme d'une demeure ancienne, bien situé. Le personnel est très sympathique,très bon rapport qualité prix.

8/10 Good

Victor, Porto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi muito boa. No entanto, o quarto era um pouco frio e quando se ligava o ar condicionado a electricidade ia abaixo ... Também foi pena o portão de entrada para colocar o carro dentro ter avariado.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
예쁜 집
친절한 호스트가 맞아주고 집이 굉장히 예쁘고 청결한 듯 다만 도미토리는 좀 많이 추움 그 외에는 예쁘고 좋음

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
고풍스러운 건물을 가진 숙소, 그러나...
그러나 난방이 되지 않았고, 체크인에 상당한 어려움이 있었다. 4인 도미토리가 아닌 본 건물은 상태가 좋았지만 별관 도미토리는 쾌적하지 못하고 너무 추웠다.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely House/Hotel - Casa/Hotel adorável
Danila and Maya welcomed me with tea, tips about the city, and a nice chat. They are lovely girls! I stayed in the dorm for 2 nights - which is located behind the main house. Its bathroom doesn't work, so you have to walk to the main house to use the restroom, and this restroom has a lace curtain that allows people to see you in there, if they are walking by the parking spot. I believe they are going to fix that soon, as I mentioned I felt a bit embarrassed using it. :) It is near train station and the bus 434 that takes you to Palacio Pena e Castelo dos Mouros for 5 euros. During my stay, they had a special dinner offered to some guests, and that looked FANTASTIC! The main house has a nice fireplace, candles, nice music, and lovely decoration. Isabela, the housekeeper is very kind and adorable. Hugs to the girls. ;) = = = O hotel/B&B é uma graça. Muito fofo numa casa de 125 anos. A casa principal é muito bem decorada e às vezes eles oferecem jantares especiais que parecem maravilhosos (preço 40 euros - pelo menos quando eu estava lá)! A sala principal é aconchegante com lareira, velas e boa música. Se você for ficar no dormitório com 4 camas (que fica atrás da casa), saiba que o banheiro lá não funciona e você tem que usar o banheiro da casa principal que tem uma cortina de renda que quando alguém está passando pelo estacionamento pode ver você. Meio constrangedor!
Response from Oh Casa on Mar 26, 2016
Thank you for your lovely comment and yes of course, the plumping has been fixed a few days after.. . All the best, your oh Casa team (Danila and Maya)

8/10 Good

ALICIA

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Jean pierre, Chédigny

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel vétuste
Hotel vétuste, chambre minuscule,salle d'eau inutisable, bon accueil et bon petit déjeuner

8/10 Good

Bernard, Angers (France)

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel â recommander
Agréable,trés bon petit déjeuner,trés bon accueil

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway in lovely Sintra
Such a lovely and quiet place, Allan was really nice and helpful both before and during our stay.

10/10 Excellent

Michelle, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place! Can't wait to go back.
The host greeted us warmly and gave loads of info about what to do and see, where to eat, shop, walk. The house is lovely and the evening drinks were great. The breakfast, served outside in the lovely garden, was wonderful. I can't say enough good things about this place!
Response from Oh Casa on Oct 24, 2015
Thank you so much for leaving this wonderful review.. What can we say- our guests are just as amazing as Sintra. Best wishes from here, your Oh Casa Team

8/10 Good

JULIEN, Paris

Liked: Cleanliness, staff & service, room comfort
Une charmante demeure
Une très belle demeure, bien placée. Les propriétaires sont charmants.
Response from Oh Casa on Oct 24, 2015
Merci beaucop. It was a pleasure having you here

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Schöne alte Villa, sehr nettes Personal, tolles Frühstück, iPad am Zimmer grandios!

6/10 Okay

Bendt

Liked: Cleanliness
benh
det var en nat, velkomst var god stedet er supurt godt for et par overnatninger

10/10 Excellent

miguel angel, murcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantado
Un hotel en una antigua casa tipo victoriana restaurada para una comodidad máxima y una estética más acorde a nuestros tiempos pero que no deja de mantener ese toque antiguo que enamora. La atención de Ana excelente. Y el desayuno perfecto. 3 min a la estación de tren y a la parada 434 que necesitamos los turistas para verlo todo.
Response from Oh Casa on Oct 10, 2015
Muchas gracias por vuestro comentario tan bueno. Agradecemos vuestra estancia con nosotros. Ha sido un placer tenerles aqui.

8/10 Good

Denis, Pertuis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel echange
Superbe accueil par une hôtelière Australienne.Petit déjeuner tres agreable dans le jardin

8/10 Good

Helmuth-Maria, Pappenheim/Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr angen. kl. Pension in grüner u.zentraler Lage
Zu Beginn unseres 12-Tage-Urlaubs in Portugall fuhren wir mit dem Mietwagen von Lissabon nach Sintra um von dort für 3 Tage die Landschaft, die Burgen undSchlösser zu besichtigen..Wir waren überrascht von der angenehmen Stimmung,dem hübschen Haus, der Service-Qualität und persönlichen Betreuung. Sehr gut auch mit dem Zug zu erreichen. Zu den Besichtigungen möglichst die Busse nehmen. Zum Strand Adraga (auch sehr gutes Fischlokal dort) mit dem Auto.

10/10 Excellent

Trond, Otta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pearl!
Its a pearl!
Response from Oh Casa on Oct 10, 2015
Thank you so much for this terrific rating ! All the best, your Oh Casa Staff

8/10 Good

Yeonseo, seoul, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty house
the host was very kind and it was very near by train station. and if you are woman, you'll be satisfied at this hotel because it was very pretty and cute house
Response from Oh Casa on Jul 4, 2015
Thank you very much for your kind response. All the best Karen and the Oh Casa Team

8/10 Good

EVERALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención...
La habitación era muy agradable y comoda, el servicio estuvo excelente, se dedicaron a que estuviéramos a gusto.
Response from Staff Oh Casa Sintra on Aug 6, 2015
Muchas gracias por vuestro excelente comentario. Ha sido un placer tenerles en nuestro Villa. Atentemente, el staff del Oh Casa Sintra

8/10 Good

Sophielp, France

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hotel de charme mais chambres mal insonorisées
Très bel hotel dans une superbe maison au cœur de sintra, excellent petit déjeuner et chambre très bien décorée ! Malheureusement nous étions côté rue et la chambre étant mal insonorisée nous avions l'impression de dormir dans la rue ... Seul point négatif. !

8/10 Good

M. Klassen, Strasbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une maison pleine de charme
On se sent comme chez soi et nous avons été très bien conseillés par notre hôtesse. L'équipement de la maison et la décoration ne laissent rien à désirer. Seul bémol, la maison se trouve à un carrefour et c'est assez bruyant.

10/10 Excellent

KYOKO, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフは皆親切。インテリアも素敵で、朝食もとても良かったです。
Sintra駅から若干離れているように思いましたが、ショートカットの道(石段の階段)を使えばそう遠くはなく、ちょうどその石段の前から、ロカ岬に行くバスが出ているので便利でした。スタッフは皆親切で、客室内もこだわりのインテリアでおしゃれ。朝食もエッグタルトにクロワッサン、生搾りジュースにサラダ、ハム、チーズといずれも美味しく言うことなしです。ただ、街の中心部までは徒歩10-15分ほど歩く必要がありますが、駅前から出るバスに乗れば直ぐですし、歩いても知れた距離です。