Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lisbonne

Hôtel très agréable, personnel au petit soin,

Posted Nov 12, 2014
Pros: Propreté, la tradition du luxe, la disponibilité du personnel, la qualité du petit déjeuner,
Cons: je ne vois pas quoi ?
très bien, je recommande cet hôtel à qui souhaite un séjour agréable, il est placé dans le quartier des ambassades donc un quartier chic et sécurisé
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2014
Excellent service beautiful premises exclent value
4 out of 5
Recommended
for Everyone
by A verified traveler

Luxe calme volupté

Posted Nov 3, 2014
Pros: Gentillesse et raffinement
Cons: Hors saison haute, peut être un petit manque de personnel Pour illustrer, le petit bar piscine extérieur reste ferme
Location: Dominant, résidentiel , très proche du centre.
Très bel endroit Havre de repos après une journée de visite
5 out of 5
Recommended
for Couples
by A verified travelerfrom Aix-en-Provence

Hotel de très bon standing.

Posted Oct 27, 2014
Pros: Les repas, l'excellent petit-déjeuner , le décor , le très beau jardin, le calme, la piscine indoor.
Cons: Le choix du thé au petit-déjeuner.
Location: Quartier très calme. Bus pour centre ville à proximité
L'hotel n'usurpe pas ses cinq étoiles. Repas au restaurant et au bar de très bonne qualité. Personnel qualifié très professionnel. Très belle chambre spacieuse (la 224).
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Oct 26, 2014
Highly recommended. You need a taxi into town but they are inexpensive. A very pleasant hotel.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Santa Fe, NM USA

We will always remember the first time!

Posted Oct 17, 2014
Pros: Quality of the Staff. Quality of our room. Location. Tranquility. Quality of the food.
Cons: Would have preferred a king bed option instead of 2 twins pushed together. An option for having a newspaper in the morning would have been nice.
Location: Location is peaceful and close to the river. Easy to get everywhere by cab.
We are an older couple on our 25 year honeymoon. Our experience at the Hotel Lapa Palace was perfection. Our room in the Palace part of the Hotel met our expectations and our needs. The room and the terrace were beautiful and spacious --just like in the photos! Can't think of anything more we could have needed. Food in the Restaurant and the Bar/Tea Room and 24 hour Room Service was thoughtful and quality. The friendliness of the Staff is a real jewel. Pedro, the Concierge, really helped us to have a great experience during our first time in Lisbon. What I can say is "WOW". We loved our 6 days in the Hotel Lapa Palace. If you can afford it, then this is the place to stay in Lisbon. It is so good that you may not even want to leave the Hotel. Thank you Management and Staff for a great first time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Fantastic hotel highly recommended!

Posted Oct 16, 2014
Pros: Friendly helpful staff, rooms are clean and comfortable and has all the facilities you could need.
Cons: Nothing
Location: The hotel's close to museums also the sea front and city centre is just a short stroll.
We were greeted by friendly and helpful staff with complementary drinks upon arrival, we found the rooms very clean and comfortable and the hotel had all the facilities you could ever need. The staff are very knowledgeable of the local area and gave us maps and guidance of the local area hand attractions.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Leipzig

Tolles Hotel mit sehr guter Ausstattung

Posted Oct 16, 2014
Pros: Zimmer, Service, sehr freundliches, hilfsbereites Personal, Super Retaurant am Abend !!
Cons: Das Frühstück ist zwar ok., passt aber nicht ganz zu dem sonstigen Topeindruck.
Location: Schöne, ruhige Umgebung, Bis zur historischen Straßenbahn 10 min zu Fuß. Bei Regen ist die Altstadt nur per Taxi erreichbar
Lissabon, eine schöne Stadt, meinte es wetterseitig nicht gut mit uns. 2 von 3 Tagen Regen - fast ohne Pause. Da war es super so ein schönes Hotel mit allem Komfort zu haben. Es fehlte an nichts.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Horsham UK

Nice Short break at the end of the Summer

Posted Oct 11, 2014
Pros: attentive staff; great service, pool and gardens were lovely and room was big and comfortable. Pilllows on bed, the best ever.
Cons: The main restaurant choice could include more salads and simple foods like steaks or chicken. Not enough choice to tempt us to go back.
Location: close enough to the centre of town to do everything. take a tram for sure, but taxi is only 6 euros
Hotel service was excellent. They kindly allowed us to check in early and book out late as our flights were early and late !. This was a big help and makes the last day more enjoyable and relaxing for sure. Hotel pool and service was excellent....attentive without being in your face all the time so a big well done to the pool staff. In the evening a pianist plays in the bar for over 5 hours. he made it really enjoyable and pleasurable experience having a few drinks to relax and took the sting off the bar bill ! Overall would recommend this hotel for sure. Smart without being stuffy. Close enough to town to walk ( over 1. 5 miles ) or tram or taxi is only 6 euros...only 15 minutes from airport as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent stay!

Posted Oct 6, 2014
It s been my second time in this hotel and once again the experience was excellent! The service is really great, the concierge has recommended me some very good places to have dinner/lunch and for some drinks. The rooms are big and the view is really good. The beds are huge and you can choose your favorite kind of pillows. It is calm and quiet and breakfast included is terrific! Would definitely recommend to anyone!