Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Montreal

nice quiet hotel ,a little far to the centre..

Posted Aug 6, 2014
Pros: clean ,professionnal, courteous staff. quiet and relaxing ,classic look,boutique hotel.
Cons: if possible fado music in restaurant or garden swimming pool area.
Location: Lisbon is for honey moon like Florence if you select the place ( Sintra,Cascail,Estoril Fatima, Guichon Abrada beach ,not for swimming (cold water).
We love the chic,classic 5 star Lapa hotel.Very nice garden,heated swimming pool.Very clean spa,courteous staff, Excellent buffet breakfast ,hot cold ,many tropical fruits and champagne.Take a tram 25 to centre, watch out pick pocket or take taxi (6 to 7 E). A fado night is a must ,in walking distance. Do not go to Traverse restaurant,a convent house,expensive and not much choice of dishes. Sintra is romantic town,bring sweater because temperature can drop and windy.We spend a few nights in Grande villa Italian in Cascail,a 25 minute train from Lisbon.Nice beach for Surfing,you may need a wet suit ,very cold water even July or Aug,summer season. Lisbon is for honeymoon ,except windy and very cold water, the food,the seaside beach,museum tramcar,fado music,old town ,people,price less expensive than Paris,London,Rome..
5 out of 5
Recommended
for Everyone
by A verified traveler from Henley Sufolk

3 day break

Posted Aug 5, 2014
Pros: 5 star luxury at its best - staff brillant all times
Cons: Wi-Fi / in-room TV upgrade / Eggs for breakfast!
WOW - what an experience - from the front of house to the rooms / and facilities all excellent and of the higest standards - we were upgraded to a superior room as the extra bed for our 14year old whould not fit into the standard room - and what a room! the bathroom was just super - bath /seperate shower etc.. - plenty if space and wardrobe fittings - slippers supplied on first night Both pools and leisure facilities excellent Could have done with a better Wi-fi system as its kept cutting out - the in-room Tv's could do with upgrading and the reception on most channels poor - not digital! More Egg choice at breakfast would have been noce - fried / bolied was missing The hotel is located in the Lapa district so its a good 30mins walk into the centre but the Taxis are cheap at 3.50 euros to start and around 5 euros into the centre of Lisbon - always around everyehere! Bus tours were Ok but as the monuments are spread apart it takes a while to get to them and can be busy
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Great hotel in the embassy area of Lisbon

Posted Jul 15, 2014
Pros: We loved the service, concierge service and room service. Will be back again at this hotel next time we visit Lisbon
Location: Excellent location. Short taxi ride to any part of the city.
We had a wonderful experience at the Lapa Palace. First time in Lisbon and won't be our last Room was spacious and clean and beautifully furnished. The staff is efficient and offers great hospitality. Everyone had a smile and always took care of our needs. Concierge was great for sight seeing and suggestions for restaurants. Loved room service, especially the ice cream which is made at the hotel weekly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wpg Canada

Lapa palace aptly named!

Posted Jul 8, 2014
The aptly named Lapa palace truly left me feeling like a pampered princess! The grounds are stunning and staff are a delight,concierge was wonderful! Attention to every detail shows at each encounter, could have stayed here forever! Sangria and chicken Caesar salad on the terrace, expresso &complimentary cookies with a smile to start the morning poolside... Enjoy this world class hotel!
5 out of 5
Recommended
for Everyone
by Elihu from Minneapolis

Best pool area ever

Posted May 17, 2014
Pros: Free Internet
One of the finest hotels ever. Concierge hired for me the best private limo driver for the day to go to the beach and sightseeing. The room was fabulous. The pool area was worth the stay.
5 out of 5
Recommended
for Everyone
by Em from Scotland

Nice hotel

Posted May 13, 2014
Nice hotel. It's not very central, but it has good amenities and the hotel stuff are very helpful. The pool is fantastic.
5 out of 5
Recommended
for Everyone
by churchill from london

Great location in Lisbon

Posted May 12, 2014
As a retired sales and marketing executive for some of the best 5,star hotels in the world I would rate this hotel as one of the best hotels that I have ever stayed in .
5 out of 5
Recommended
by JADiNunzo from Georgia, USA

Posted Mar 25, 2014 on Hotels.com
Excellent hotel with an outstanding staff
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2014
5 out of 5
Recommended
for Couples
by KD from Bangalore

Fantastic romantic destination

Posted Nov 24, 2013 on Hotels.com
We thoroughly enjoyed our stay here... the hotel staff ..especially Joanna ( at the reception) was extremely helpful and very pleasant... We highly recommend this hotel...