Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Nähe von HH

Sehr vornehmer Luxus mit einem super Service!

Posted Apr 10, 2015
Ruhiges Hotel etwas Abseits des Trubels mit einem einmaligen Service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guyancourt

Séjour pour le week-end de Pâques

Posted Apr 7, 2015
Pros: Tout était bien: la chambre, la décoration, la salle de bains spacieuse, la piscine intérieur chauffée.
Cons: Non aucun.
Location: Voir ds la description de l'expérience
1 er séjour à Lisbonne tout simplement parfait. L'hôtel est magnifique à tt point de vue. Son emplacement est parfait pour un séjour au calme (beau jardin, belle vue, belles piscines), le personnel est adorable, souriant et à l'écoute, la chambre est propre et spacieuse avc un cadeau de bienvenu. Nous avons testé le restaurant et le snack bar et rien à dire (service soigné et bonne présentation ds les assiettes).Le taxi est nécessaire pour se déplacer en centre-ville (5min), à l'aquarium (15 min), la tour de Bélem et le padraos descubrimientos (5 min à pied de la tour de Bélem ). Le personnel appel le taxi pour nous et en 2 min il est là. Nous reviendrons avec plaisir. On peut découvrir les ruelles de Lisbonne en touk-touk, balade très agréable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Outstanding service

Posted Apr 4, 2015
Pros: The service.
Cons: Sound insulation.
Location: Quiet location.
The Lapa Palace is located in the embassy district of Lisbon which can seem a bit dead and slightly inaccessible. Lisbon's hilly topography means that, unless you are willing to brave a tram or bus, a taxi ride is necessary to get to the centre. Fortunately taxis are reasonable. The decoration is in very much in the traditional, luxury style. Acres of marble, beautiful gardens, comfortable furniture. The bedrooms are in the same style and ours enjoyed a view of the gardens and the river which was nice to have. On the downside, we stayed in a modern wing and as with so many continental hotels constructed or converted in recent decades the sound insulation between rooms is poor. Marble looks nice but conducts the kind of sounds from neighbouring bathrooms which you most certainly do not wish to hear. We were also disturbed by snoring, TV, footsteps and even conversations from an adjoining room. That said the service was really outstanding. They moved us without delay and without fuss. Room service was efficient and charming. The breakfast was very good and also speedily delivered as were other room service orders. The Concierge staff were really helpful as was Reception. My partner was unwell at one point and an English speaking doctor was organised very quickly. Very impressive service all round.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Wales

A lovely hotel in the old part of the city

Posted Mar 31, 2015
We found this hotel ideal for us on our first visit to Lisbon. We stayed in a king size, garden room which was bright and spacious. The bar and restaurant offered a good mix of things to eat and drink. We also found 2 small restaurants within walking distance of the hotel, that were superb but ladies no heels, not advisable on the cobbled streets
5 out of 5
Recommended
for Everyone
by A verified traveler

心地よいサービスが最高です

Posted Mar 25, 2015
3泊しましたが、コンシェルジュが最高です。 細かい質問にもすばらしい受け答えとアドバイスでした。 満席のファドの予約もしっかり手配、レストランの予約では、細かいメニューの要求まできっちり手配してもらえました。 ドアマンも機関車トーマスの駅長さんのような出で立ちで、いつもにこやかに迎えてもらえます。 プチですが、上質なホテルです。 ただし タクシーを常に使う必要があります。 でも、ラパ パラス と言えば どのドライバーも間違えなく連れて行ってくれます!
5 out of 5
Recommended
for Everyone
by A verified traveler

The perfect hotel experience

Posted Mar 21, 2015
From start to finish all went great The staff the location the view Could not have gone better
5 out of 5
by A verified traveler

Fabuleux, service au top, personnel attentionné

Posted Mar 10, 2015
Pros: Tout
Cons: Tout est parfait
Location: Très beau quartier des ambassades, lignes du tram local à 5 mns à pied, sentiment de sécurité
Piscine intérieure parfaite, boissons orangeade et citronnade naturelles tenues à disposition près de la piscine, chambre spacieuses, propres, claires, faites et refaites 2 fois par jour, souci du moindre détail, petit déjeuner délicieux, beaucoup de choix et de grande qualité, personnel adorable, franchement un palace qui mérite son nom
5 out of 5
Recommended
for Everyone
by A verified travelerfrom switzerland

Loved the Lapa Palace. Would stay again in a heart

Posted Mar 10, 2015
Pros: Slightly old fashioned in a stylish way. Beautiful rooms. It made us feel very special.
Cons: Don't change a thing.
Location: Just walk out the front door and go for it. Views, cobbled streets and taxi rides into the old town is cheap. Easy to get about
Lovely, courteous and thoughtful staff. Friendly but not intrusive. Fab. Thank you for a great stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Doncaster

Hidden Gem

Posted Feb 13, 2015
Pros: Everything!! From start to finish everything was excellent.
Location: Outside the city centre so need to walk or use taxis. Set in the Embassy district so few bars/restaurants near to hotel.
Stayed for 3 nights in a garden view room, excellent from start to finish, staff could not have been more helpful. Concierge at hotel recommended Le Chat café bar and Marias Vinho Tinto restaurant, both excellent. A 20 minute walk into city centre but well worth the walk, beautiful city and would recommend the red tram hill tour. A wonderful experience and cannot wait to visit Lisbon again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Marnate

IL PARADISO NEL CENTRO DI LISBONA

Posted Jan 10, 2015
L' hotel offre tutto quello che si possa desiderare: struttura accogliente, ottimo ristorante, salotto con pianoforte, negozi interni, parco fantastico con piscina. Nel prezzo è compreso il collegamento Wi Fi, l'uso della piscina, della SPA e della prima colazione a buffet con un'ampia scelta di dolce, salato e addirittura champagne. Il personale è molto gentile e sempre disponibile per risolvere ogni problema e fornire informazioni per visitare la città o prenotare teatri, ristoranti ecc. Insomma qualche giorno di vita principesca prima di rientrare nella realtà quotidiana. Sicuramente da consigliare.