Indoor pool, outdoor pool
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Reviews of Senhora da Guia Cascais Boutique Hotel

5 out of 5
Senhora da Guia Cascais Boutique Hotel
Estrada do Guincho, Casa Sao Jose, Cascais

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 269 reviews" "
Rating 8 - Good. 76 out of 269 reviews" "
Rating 6 - Okay. 20 out of 269 reviews" "
Rating 4 - Poor. 7 out of 269 reviews" "
Rating 2 - Terrible. 3 out of 269 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Not a thing I would change. Great breakfast included.
Stayed 3 nights in Feb 2024

8/10 Good

Jairo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Spent New Years eve through January 6th at this hotel. Overall great experience. We wanted something quiet and close to Sintra. Here are my issues: 1st and 2nd day great...everything perfect 3rd day, they opened breakfast at 7:40 am instead of 7:30 and we run by the minutes and our itinerary got altered. 5th and 6th day no buffet so they brought us food to the table....thank you but it was too much food. Today was the last day and also no buffet and we ordered eggs and took 15 minutes to make eggs??!!! really? The room was clean but with the rain there was dripping on the AC unit outside and didn't let us sleep well. Customer series amazing!! Thank you Rita and Miguel...you were very nice and helpful. Overall, the property is nice and I want to give a 4 star rating (almost 5). We loved the location and the rooms are clean
Stayed 6 nights in Dec 2023

10/10 Excellent

Miles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an excellent view across the sea (ask for a front-facing room). If only the weather had been better, we'd have made better use of the balcony and outdoor swimming pool; as it was, the indoor pool and gymn were a good consolation prize.
Stayed 6 nights in Oct 2023

6/10 Okay

Richard

Liked: Cleanliness, room comfort
A little disappointed.
Not sure if it was time of year and a long summer for the staff but the fact that this hotel is a 5* boutique hotel it was overall disappointing. There was not that attentive service that you would expect from s rated hotel as this, we felt the place was a little tired in not only staff but decor and buildings. On the plus we had a very comfortable bed and good size room. It was quiet and the hotel has easy access to Cascais (around a 40 minute walk and there are bike rentals available) The spa facilities are pretty average but clean. The cost vs experience we would choose other options in future - sorry to say but just disappointed.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Janis, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay, service was great and the property is beautiful
Stayed 1 night in Oct 2023

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

HAKAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

6/10 Okay

Louella

Traveled with family
Liked: Staff & service
Lovely hotel and setting but not to 5 star standard. Beautiful landscaping but rooms are dated. Carpet was old and dirty and no wifi in our room (703). Location requires a car/taking taxi as a long walk into Cascais and no dining at hotel in the evening. Nice pool area and buffet breakfast choice was good.
Stayed 9 nights in Aug 2023

10/10 Excellent

Joao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet location but not far from town. Great staff.

6/10 Okay

Christopher

Stayed 1 night in Oct 2022

10/10 Excellent

Karen

Stayed 2 nights in Oct 2022

10/10 Excellent

Alex, Fair Lawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very nice staff
Stayed 1 night in Sep 2022

2/10 Terrible

Susanne

Stayed 3 nights in Sep 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just ok; prices too high
The location was great to beaches and restaurants. The place is visually appealing. However, the insulation for sound is poor and you can hear everything outside. Additionally, the walls are paper thin and you can hear peoples conversation from the next room. Our neighbor was obnoxious and would yell even louder when we complained to hotel staff. The looks are deceiving as you may not get the rest and peace expected from this type of hotel.
Stayed 2 nights in Aug 2022

8/10 Good

Jody

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the privacy of our room. Exterior area green & lush. However the room was very outdated. Carpet should have been changed years ago. Very musty room that was sprayed with perfume or cleaner to hide the odour.
Stayed 2 nights in Aug 2022

10/10 Excellent

Judith

Stayed 3 nights in Aug 2022

10/10 Excellent

amanda

Liked: Staff & service, amenities
quiet, friendly staff, lose to public transportation
Stayed 7 nights in Aug 2022

10/10 Excellent

laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful setting great staff excellent food fab terraces
Stayed 3 nights in Jun 2022

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Staff were friendly and helpful. Quiet and Relaxing environment. Highly recommend
Stayed 4 nights in Jun 2022

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff! Rooms are dated but comfortable. Great sea view!
Stayed 2 nights in May 2022

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Thoroughly recommend.
Stayed 5 nights in Apr 2022

8/10 Good

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, no refrig in rooms but clean, safe and nice facilities overall
Stayed 2 nights in Apr 2022

10/10 Excellent

Kristi, Jamestown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and friendly staff!
Stayed 1 night in Apr 2022

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
A very special hideaway in Cascais
We had a very nice stay for a weekend. Our room was beautiful, the bed was sumptuous with high quality linens and great pillows, and the breakfast had everything you'd possibly want.
Stayed 2 nights in Oct 2021

4/10 Poor

Niels

Disliked: Staff & service, property conditions & facilities, room comfort
Senhora da Gula is ONLY a 3 star hotel
This hotel is NOT a five star hotel: We spend a week at the hotel, with no restaurant open for dinner ! the internet didn't work ! and the fitness room was a joke, where nearly all machines was out of function! All in all, a giant and expensive disappointment. Don't go there !!!
Stayed 7 nights in Oct 2021

6/10 Okay

RORY, Johannesburg

Traveled with family
Liked: Cleanliness
Location
Stayed 1 night in Nov 2021

8/10 Good

sebastien

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel is nice quiet and well kept but restaurant closes at 6 pm so no drinks no service this is a major turn off for a 5 star hotel, also front desk didn't get my credit card info right so we are playing phone tag days later . Needs improvement.
Stayed 1 night in Sep 2021
Response from Senhora da Guia Boutique Hotel on Mar 9, 2022
Dear Mr. Sebastien Soares, First of all, we would like to thank you for having taken the time to share your review regarding your stay with us. We would like to point out that you did not go to the front desk to check out, so we have contacted you by phone to kindly ask you to make the payment for your stay at the hotel. The credit card's information you provided us did not allow us to charge you for your stay, so we contacted you a second time and unfortunately you did not answer our call. We sent you an email explaining the situation again and asked you to make the payment for your stay, including extras, but we never got any response nor did we receive payment for your stay. Best regards,

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
This hotel is one of the best hotels in the world if you come here with an open mind it’s one of the most restful and special places
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small hotel
Beautiful small hotel with very friendly staff. Great location and view from our balcony. Fabulous spacious room. Breakfast was a bit repetitive, but good.
Stayed 4 nights in Jun 2021

8/10 Good

sofia

Liked: Cleanliness, room comfort
Great view & calm location
Hotel with great landscape and view . The garden outside the room ( ocean view ) is stunning however the rooms’ equipments and furnitures are a bit old
Stayed 2 nights in Jun 2021

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Artur in reception upgraded my room on learning it was my birthday... wonderful stay!
Stayed 1 night in Sep 2020

4/10 Poor

Alain

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Looks goods feels bad
The rooms smalls really bad. It smalls like dust or like the room has been closed for ages. Probably because of the carpet floor is not clean. Toiled has not powerplug. You need to use the dryer next to the bed. The doors are cristal doors with a very thin white curtain that permit see everything is going on from the inside
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice staff! Clean place! :) I don’t know why expedia make us to write a “Roman” in order to review. Most of the time one word/sign can say everything. Not considering that people don’t have time to read so long texts. I personally don’t like very long reviews. Let’s go to the point guys.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and accommodating. Hotel location is convenient.
Stayed 3 nights in Oct 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
A lovely spot needs a little updates
The cottage I stayed in had a slightly moldy or sewage smell in the general area. The room was fine though.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff all very friendly and property in a good location with parking
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The smell in the room and the road noise. Staff were very friendly.
Stayed 9 nights in Sep 2019

8/10 Good

Christina, NY, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful property. Very clean! Staff sloke English well and easy to communicate with. They wrre very responsive to the emails we sent before the stay. Room was exactly as requested (balcony and king bed, other rooms were small). Breakfast included hot entrees which was nice considering sometimes European breakfast dont do this. There was a problem with flies around the pool which was annoying when wanted to relax, but this must be something in area bexahse restaurant had fly problems too near by. Despite this i would absolutely stay there again!
Stayed 2 nights in Sep 2019

10/10 Excellent

David

Stayed 7 nights in Sep 2019

8/10 Good

DONALD

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant hotel, but carpets meant a slightly fusty smell. The cost of renting a bike from the hotel was Euros 20 p/day as against the 6 Euros in Cascais ?! Cascais and Guincho beach are lovely and Lisbon is only a 40min train journey away.
Stayed 4 nights in Sep 2019

10/10 Excellent

MGD, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay - we stayed at this property a long time ago and they just know how to do things right. The location it just perfect between the town of Cascais and Sintra National Park with amazing beaches and nature. The breakfast is terrific as is the food served in the main restaurant. The staff are all really helpful and pleasant - our room was spotless (thank you!) and the front desk and serving staff were all great! There's something very charming about this hotel - it has amazing views and it feels like you're staying in a really nice manor house. We had the best time!
Stayed 8 nights in Aug 2019