Ratings based on 745 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Mooi hotel op prima locatie.

Posted May 19, 2015
Pros: Mooi, schoon, vriendelijk personeel, restaurant en skybar op dak, de locatie.
Cons: De attitude van personeel skybar
Location: Vlak bij metrostation en maar 10 min. lopen naar het oude centrum.
Prachtig hotel. De ontvangst aan de deur en bij de receptie is zeer vriendelijk, je wordt echt gastvrij ontvangen, wat gelijk een prettig gevoel geeft. Ze houden de deur voor je open, regelen in mum van tijd een taxi voor je. Prima ontbijt, echt gave Sky bar met uitzicht over de stad waar op vrijdagmiddag ook locals uit de stad een cocktail komen drinken en een DJ staat te draaien (lounge muziek). Wel een beetje hautain personeel in tegenstelling tot de rest van het hotel. Net of ze je niet vertrouwen, je wordt steeds terug geroepen om nogmaals je naam en kamernummer te checken als je drankjes op rekening van de kamer neemt, ook toen we er al voor de 4e avond zaten. Waarschijnlijk gebaseerd op slechte ervaring met wanbetalers of zo?? Was niet leuk. Mooi zwembad ook op rustige locatie. Bistro restaurant viel beetje tegen qua prijs/kwaliteit en is erg koud door de airco, mensen zaten met hun jas aan te eten, maar na meerdere klachten hebben ze de airco toch uitgezet. Maar al met al zeer positieve indruk achter gelaten en zou er zeker nog een keer heen gaan.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Great location. Close to great restaurants

Posted May 17, 2015
Pros: Staff and location.
Pleasant and helpful staff. Safe area. Can easily walk to the city center, shopping, restaurants.
Comment from Hotel Management
May 19, 2015 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for sharing your recent stay experience at Hotel Tivoli Lisboa. It is rewarding to receive such a positive review! .The Hotel is indeed located in the main Avenue of Lisbon providing very easy access to the shopping area as well as the historical city centre. Also we would like to thank you for your kind words about our friendly staff, please rest assured that your opinion has been shared with the entire team. Thank you again for sharing your review! We look forward to welcome you back at Tivoli Lisboa. Best regards, Rui de Sousa General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Great bed and classy hotel.

Posted May 13, 2015
Very comfortable hotel with great staff and good restaurants. Highly recommend for business travel.
Comment from Hotel Management
May 18, 2015 by Rui de Sousa, Hotel Management
Dear Guest, Firstly, we would like to thank you in advance for your preference for Tivoli Lisboa. We are thrilled that you have enjoyed your stay with us! We are pleased to know that you specially appreciated our restaurants: the charismatic Brasserie Flo and the Terraço restaurant with stunning views of Lisbon. Also we would like to thank you for your kind words about our dedicated staff and please rest assured that your opinion has been shared with the entire team. We look forward to welcome you again at Tivoli Lisboa. Best regards, Rui de Sousa General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Rip off breakfast & wifi

Posted May 11, 2015
Pros: Location
Cons: WIFI & breakfast
Wifi euros15 a day? Breakfast euros25? Oh come on!
5 out of 5
Recommended
for Families
by A verified traveler

nice hotel

Posted May 11, 2015
this is a nice hotel which is located near center of the city. very easy to move to any spots because of good location.
Comment from Hotel Management
May 13, 2015 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for sharing your experience of staying at the Tivoli Lisboa with us. We are happy to hear that you enjoyed your stay and that the location of the hotel was convenient. It is just a short walk from the historic area of the city! We are delighted to know that we met your expectations and we look forward to welcome you again at Tivoli, on your next trip to Lisbon. Best regards, Rui de Sousa General Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom North Wales

Short Break

Posted May 9, 2015
Cons: Toiletries could be better
Location: Ideal location on Liberdade. Close to lots of restaurants, sops and the historical district
First time in Lisbon, definitely won't be the last. The hotel is very well placed for the city. The standards are high and the staff are helpful and professional. Loved it
Comment from Hotel Management
May 12, 2015 by Rui de Sousa, Hotel Management
Dear Guest, Firstly, we would like to thank you in advance for your preference for Hotel Tivoli Lisboa. We are thrilled that you have enjoyed your stay with us and our premium location in the heart of Lisbon. It is rewarding to read that you specially appreciated our kind and dedicated staff! Please rest assured that your satisfaction and kind words will be shared with the entire team. We look forward to welcome you back at Tivoli Lisboa. Best regards, Rui de Sousa General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Holland

Top hotel in het cetrum!

Posted May 8, 2015
Top hotel in het cetrum. Heel vriendelijk en behulpzaam personeel. Gewoon klasse!!!
Comment from Hotel Management
May 12, 2015 by Rui de Sousa, Hotel Management
Dear Guest, Firstly, we would like to thank you in advance for your preference for Hotel Tivoli Lisboa. We are thrilled that you have enjoyed your stay with us and our premium location in the heart of Lisbon. We are pleased to know that you specially appreciated our kind and dedicated staff! We are glad that we exceeded your expectations and we look forward to welcome you again at Tivoli Lisboa. Kindest regards, Rui de Sousa General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

Bell'albergo in ottima posizione

Posted May 6, 2015
Sono stata tre giorni a Lisbona per vacanza e il soggiorno presso il Tivoli è stato più che soddisfacente. Personale molto disponibile e Fabio in conciergerie che parla un ottimo italiano, colazioni allo Sky bar tutte le mattine con vista mozzafiato. Lo risceglierei in caso tornassi nella città e lo consiglio vivamente
Comment from Hotel Management
May 19, 2015 by Rui de Sousa, Hotel Management
Dear Guest, Firstly, we would like to thank you in advance for your preference for Hotel Tivoli Lisboa. We are thrilled that you have enjoyed your stay with us and our premium location in the heart of Lisbon. It is rewarding to read that you particularly appreciated our staff from the Experience Spot! Your satisfaction and kind words has been shared with the entire team. Also we are happy to know that you enjoyed our lovely Sky Bar, located on the top floor of the hotel with stunning views of Lisbon as well as a relaxing and comfortable atmosphere. We look forward to welcome you back at Tivoli Lisboa. Kindest regards, Rui de Sousa General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 3, 2015
Pros: frukosten och terassen var värd vistelsen
Cons: -
Location: bra matställen inom promenadavstånd
short stay i Lissabon. Bäst var cykeltouren Seven Hills.
Comment from Hotel Management
May 12, 2015 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for sharing your recent stay experience at Hotel Tivoli Lisboa. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon! Kind regards, Rui de Sousa General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Posh hotel and near city centre

Posted Apr 22, 2015
Pros: Comfortable bed and it's quite quiet.
Cons: Sound proofing from noise along the corridors
Location: Near city centre Rossio. You can visit the St George Castle, the Arc of Augusto, the tower of St Justica as well as the famous no.28 tram.
We got this as a flight + hotel package and the price is reasonable for a weekend 2 nights stay. The hotel is walkable distance to Rossio city centre. The bed is very comfortable but the pillows are a bit flat. We asked for two extras.
Comment from Hotel Management
May 12, 2015 by Rui de Sousa, Hotel Management
Dear Guest, Firstly, we would like to thank you in advance for your preference for Hotel Tivoli Lisboa. We are thrilled that you have enjoyed your stay with us and our premium location in the heart of Lisbon. We are pleased to know that you specially appreciated our comfortable T/Bed. We are glad that we met your overall expectations and we look forward to welcome you again at Tivoli Lisboa. Kindes regards, Rui de Sousa General Manager