Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Shropshire, UK

Lovrly hotel in great location for Meo Arena

Posted Apr 6, 2015
Lovely hotel, chosen as it was perfectly placed for the Meo Arena. Attentive staff and excellent service. We had a great stay only criticism is there was no outside sun terrace but we would definitely stay here again
Comment from Hotel Management
Apr 8, 2015 by Fernando Rios, Hotel Management
Dear Guest Thank you for sharing your experience of staying at the Tivoli Oriente with us. We were happy to hear that you enjoyed your stay, especially due to the location of our hotel in Parque das Nações, next to Meo Arena, the stage for top concerts and events and just a 5 minute drive from Lisbon Airport. We look forward to being able to welcome you back on your next stay in Lisbon. Best regards Fernando Rios General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel near airport

Posted Mar 1, 2015
Pros: Staff. Restaurant adjoining was nice
Cons: Breakfast was cold both days. No hot water in afternoon for shower
Location: Handy for airport and exhibition centres. Oceanariums close by. 10 minute taxi into Lisbon centre
Ok accommodation and staff were good. Only issues we had were no hot water during day and our room was on the railway side of the building so a about noisy. Location was handy for airport and business use but for tourism maybe better more central. Breakfast could have been a bit better - cold!
Comment from Hotel Management
Mar 12, 2015 by Fernando Rios-General Manager, Hotel Management
Dear Guest Thank your for sharing your comments with us. It seems that not all things went well concerning the water and the noisy which disturbed your stay. We are working on a solution with our maintenance team. Hope next time everything goes for the best. Best compliments Fernando Rios General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

good hotel near river Tagus and airport.

Posted Feb 24, 2015
Pros: situated 5 minutes drive from airport and staff helpful and welcoming. Restaurant was very good for dinner and breakfast. room had view of river
Cons: everything good
Location: Situated in the Oriente area across from bus and rail stations near the river. Good shopping center across road and an oceanarium with cable car ride
Had a lovely time in Lisbon. Saw most of attractions using the city sightseeing tour. Transport easy to use and relatively cheap. Visited Sintra and took tram to Praia das Macas and also visited Estoril when sun was shinning and quite warm for time of year. would recommend visiting both places. eating out in Lisbon was a good experience as well. waiting staff helpful and friendly and bills were quite friendly too. The people spoke good English if directions are required. Lots to do and see in city centre. Would recommend taking tram up to Bairro Alto. We walked down Avenida da Liberdade where the designer shops are and stopped to have a coffee and a custard tart which is highly recommended.
Comment from Hotel Management
Mar 12, 2015 by Fernando Rios-General manager, Hotel Management
Dear Guest Thank you for the wonderful feedback about your experience in our hotel Tivoli Oriente. I'm glad that you enjoyed your stay in our beautiful city and all places around.Hope you stay in our hotel every time you'll come to Lisbon. Best regards Fernando Rios General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lagos, Portugal

Conventiently situated to Metro and shopping.

Posted Jan 19, 2015
Pros: Its location.
Cons: The bed could be replaced with two twins or a king sized bed.
Location: Vasco da Gama shopping centre which offers a variety of restaurants and interesting shops is a 5 minute walk from the hotel.
The hotel is walking distance to shops, restaurants and other places of interest such as the Oceanarium and cable cars. The room is comfortable but could do with some updating. Although tea and coffee facilities exist, guests are expected to pay for use of coffee capsules and tea bags, as well as complimentary water.
Comment from Hotel Management
Mar 12, 2015 by Fernando Rios-General Manager, Hotel Management
Dear Guest, Thank you for sharing your comments with us.We would like to inform you that all items in the Mini-bar and coffee facilities are to be paid and are mentioned on the Mini-bar price list available in every rooms. Best regards Fernando Rios General Manager
4 out of 5
Recommended
for Families
by JUNEfrom Recife

Excelente custo x benefício

Posted Jan 15, 2015 on Hotels.com
Tudo muito bem. Apenas os colchões e travesseiros dos quartos podiam ser melhores... O bairro é bom, o café da manhã também e o shopping em frente é de grande utilidade...
Comment from Hotel Management
Mar 3, 2015 by Fernando Rios, Hotel Management
Estimado Cliente Obrigado pelos seus comentários. Ficámos satisfeitos por saber que a localização do hotel é muito favorável, mas lamentamos não ter sido do seu agrado o conforto da cama, no entanto numa próxima visita a Lisboa esperamos poder satisfazer o seu pedido o melhor possível. Melhores cumprimentos Fernando Rios Director Geral
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 千葉 日本

鉄道利用者には最適

Posted Jan 12, 2015
Pros: 立地条件(リスボア・オリエンテ駅の目の前)
Cons: 洗面台の位置が高すぎる。
Location: リスボア・オリエンテ駅(他の地下鉄主要駅にもあり)にサンドイッチやお菓子(パステル・デ・ナタやケイジャーダ)の店がありますが、値段が安い上に美味しく是非利用してみてください。
ツインルームを予約しましたが、シングルルームに通されました。ベッドの幅は125センチのため、セミダブルか? ルームチェンジをお願いしようと思いましたが、13階のリバービューであったため、今回は眺望を優先しました。これが大当たりで、部屋から初日の出が拝められたのは幸運でした。ヴァスコ・ダ・ガマ橋や、国際公園のロープウェイも眺められ、外の騒音も気にならず快適に過ごせました。ただし、下の階では眺望は期待しない方が良いと思います。気になったのは洗面台の位置が高いこと。おまけにその前にタオルが架かっており小柄な人には使いにくいと思います。バスルームはカーテンではなくハーフガラスのため、シャワーを使用するのにはお湯が飛び散らないよう気を使います。注意していただきたいのは、コーヒー・紅茶が有料だということ。部屋にはネスプレッソがありますが、ミニバーのリストにコーヒー1.25ユーロ、ティーバッグ1.3ユーロ(2015年1月時点)と記載されています。これに気が付いたため利用しませんでした。ヨーロッパのホテルでは、コーヒー・紅茶がない場合が多いのですが、有料なのは初めてです。朝食はアメリカン・ブレックファストのビュッフェで、パン・クロワッサンがとても美味しいです。スクランブルエッグ・ベーコン・ソーセージの他、ハム・チーズも4種類ほどあり、野菜・フルーツも豊富です。料金も11ユーロ(2015年1月時点)で良心的です。立地はリスボア・オリエンテの駅前で横断歩道を渡ってすぐです。鉄道を利用する方には最適です。ただし、街の中心地までは地下鉄を一度乗り換え、30分弱かかります。フロントの対応も良く、総じて快適なホテルです。
5 out of 5
Recommended
for Families
by NILTONfrom São Paulo

BOM

Posted Jan 11, 2015 on Hotels.com
LIMPEZA BOA,PESSOAL PRESTATIVO,BOA LOCALIZAÇÃO
Comment from Hotel Management
Mar 21, 2015 by Fernando Rios, Hotel Management
Estimado Hóspede, Agradecemos desde já os seus comentários e gostaríamos de continuar a recebê-lo numa próxima visita a Lisboa, uma vez que o nosso hotel correspondeu a suas expectativas. Melhores cumprimentos Fernando Rios Director Geral
4 out of 5
Recommended
for Couples
by Jarlfrom Njutånger

Happy New Year

Posted Jan 8, 2015 on Hotels.com
Hotellsängarna kanon Har varit i Lissabon förr och kan stan litegrann och älskar staden samt närområden hotellellet ligger i ett nyare Lissabon som byggdes under expo före 2000 ,den som vill shoppa så finns vasco da gama köpcentrum med det mesta 100m från hotellet och vill man in till mera centrala delar med taxi ca 100kr annars är tunnelbanan något att rekomendera också nära från hotellet och sen ett mera + hotellets pool o bastu kanon kommer absolut tillbaka och en till bra är steak house på entre plan kanon
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Wish I'd realised what the Oriente was

Posted Jan 5, 2015
Pros: Location
Location: Close to Airport, taxi only 6 Euros. Great shopping centre 2 mins walk away and Oceanarium and Telecabine 5 mins walk away.
Hotel was as expected for a Tivoli, although perhaps slightly more dated/well used. Unfotunately I hadn't realised the Oriente was the main train station in Lisbon and was almost directly under the hotel. We were on the 15th floor, city view, and still were disturbed by the regular trains. Wouldn't rule out staying at the hotel again, as a good location, but would definitely book a river view room.
Comment from Hotel Management
Jan 8, 2015 by Fernando Rios, Hotel Management
Dear Guest Thank you for sharing your experience at the Tivoli Oriente with us. We apologise for the noise which disturbed your stay and would like to assure you that we are working on a solution with our maintenance team. Hope to welcome you again with a river view room. Best regards Fernando Rios General Manager
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2015 on Hotels.com