Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from London

Gorgeous well maintained palace.

Posted Aug 21, 2014
Pros: It's history, the public rooms, the views, the furnishings, the staff
Cons: The baths could be bigger
Location: Lots to see in Sintra
What more can I say? The views over the surrounding country were super. The food at breakfast was plentiful and beautifully presented. Beds were comfortable. Staff were formal and attentive.
Comment from Hotel Management
Aug 28, 2014 by Corte Real, Hotel Management
Dear Guest, I thank the comments that you were kind enough to leave us after your stay at Hotel Tivoli Palácio Seteais, and I am pleased to know that your stay was really pleasant. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. Waiting for your esteemed visit again, hopping to have another chance to provide you an even better stay in the near future, we keep at your entire disposal. Best Regards, João Corte-Real General Manager Tivoli Palácio de Seteais
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Incredible, magical stay.

Posted Jul 15, 2014
Gorgeous grounds, facility, 5 star all of the way. Highly recommend.
Comment from Hotel Management
Aug 12, 2014 by Corte Real, Hotel Management
Dear Guest, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. I hope we have the change to receive you again during your next stay in Sintra. Best Regards, João Corte-Real General Manager Tivoli Palácio de Seteais
5 out of 5
Recommended
for Everyone
by Patricia from Belfast

Best hotel to visit Sintra

Posted Jun 19, 2014
Pros: The elegance and comfort with vast parking- if you stayed in the town I do not know where you would park.
Cons: Directions to find the hotel. We drove from Cascais and had to call at a police station at one stage for directions!
Location: Within walking distance of town of Sintra- footpath is very narrow however. Charming house and gardens to visit within 2 minutes walking
Delightful palace just outside the town of Sintra. It would be madness to stay in the town itself and indeed to try to drive to the various palaces. There are excellent tourist buses which go to the various sights and there is a stop directly outside the hotel. We were very lucky to be given room 5 which had a hugh terrace. Breakfast was sumptuous. Would highly recommend this charming palace hotel.
Comment from Hotel Management
Jul 1, 2014 by Corte Real, Hotel Management
Dear Patricia, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were happy to hear that you liked our hotel, an XVIII century palace fully restored in 2008 and located on the Sintra Mountainside, an UNESCO world Heritage site. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real Director General Director of the Tivoli Palácio de Seteais
5 out of 5
Recommended
for Everyone
by A verified traveler

Queen for a Day!

Posted Jun 12, 2014
Pros: Elegant rooms and an elegant breakfast included. Great location. Free parking. Beautiful view.
This hotel is listed in the official list of Sintra's palaces. It's an elegant experience to stay there.
Comment from Hotel Management
Jul 1, 2014 by Corte Real, Hotel Management
Dear Guest, Thank you for the comments that you left us after your stay at Hotel Tivoli Palácio Seteais. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. Waiting for your esteemed visit again, hopping to have another chance to provide you an even better stay in the near future, we keep at your entire disposal. Best Regards, João Corte-Real General Manager Tivoli Palácio de Seteais
4 out of 5
Recommended
for Everyone
by pleased travele from ny

former palatial residence

Posted May 29, 2014
Nice hotel convenient to all the major sites. but very pricey for the overall quality of the rooms. entrance to hotel is grand and location is superb. staff is very helpful. Price though was not on par with being a 5 star hotel. palace itself needs some upkeep.
Comment from Hotel Management
Jul 1, 2014 by Corte Real, Hotel Management
Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were happy to hear that you liked our hotel, an XVIII century palace fully restored in 2008 and located on the Sintra Mountainside, a UNESCO world Heritage site. We look forward to being able to welcome you back on your next stay in Sintra and provide you even a better stay with us. Kind Regards, João Corte Real Director General Director of the Tivoli Palácio de Seteais
5 out of 5
Recommended
for Couples
by Dan Serafin from USA

Outstanding vacation spot!

Posted May 11, 2014 on Hotels.com
My wife and I had a wonderful time during our recent 2-night stay. The staff was very helpful, the room was great, and the restaurant was outstanding (ate there both nights)! We can't wait for another opportunity to stay there.
Comment from Hotel Management
Jul 1, 2014 by Corte real, Hotel Management
Dear Mr. Daniel Serafin, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. I hope we have the chance to receive you again during your next stay in Sintra. Best Regards, João Corte-Real General Manager Tivoli Palácio de Seteais
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 5, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Viviana from NYC

Beautiful and Convenient

Posted Apr 28, 2014 on Hotels.com
Beautiful hotel, friendly and helpful staff, convenient location. We were less than 5 minutes walking distance from Quinta da Regaleira and the Lawrence hotel/restaurant. Everything else is a short scenic stroll away. We had a great time and would return.
Comment from Hotel Management
Jul 1, 2014 by Corte real, Hotel Management
Dear Viviana, I thank the comments that you were kind enough to leave us after your stay at Hotel Tivoli Palácio Seteais, and I am pleased to know that your stay was really pleasant. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. Waiting for your esteemed visit again, hopping to have another chance to provide you an even better stay in the near future, we keep at your entire disposal. Best Regards, João Corte-Real General Manager Tivoli Palácio de Seteais
Comment from Hotel Management
Jul 1, 2014 by Corte real, Hotel Management
Dear Viviana, I thank the comments that you were kind enough to leave us after your stay at Hotel Tivoli Palácio Seteais, and I am pleased to know that your stay was really pleasant. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. Waiting for your esteemed visit again, hopping to have another chance to provide you an even better stay in the near future, we keep at your entire disposal. Best Regards, João Corte-Real General Manager Tivoli Palácio de Seteais
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing and beautiful hotel. Great location.

Posted Apr 16, 2014
This hotel is a real gem. Set in magnificent grounds and within easy walking distance of all the palaces and places of interest in Sintra. The staff are friendly and the service is faultless.
Comment from Hotel Management
Apr 22, 2014 by Corte Real, Hotel Management
Dear Guest, I thank the comments that you were kind enough to leave us after your stay at Hotel Tivoli Palácio Seteais, and I am pleased to know that your stay was really pleasant. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. Waiting for your esteemed visit again, hopping to have another chance to provide you an even better stay in the near future, we keep at your entire disposal. Best Regards, João Corte-Real General Manager Tivoli Palácio de Seteais