Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tilburg

Een mooi hotel, midden in het centrum van Sintra.

Posted Nov 6, 2014
Pros: Midden in het centrum van Sintra met eigen parkeergelegenheid.
Location: Je kunt makkelijk met de trein naar Lissabon. Er rijdt een hop on hop off bus in Sintra, dus je kunt alles goed bekijken in Sintra en in de omgeving.
Wij zijn 4 nachten in dit hotel geweest. 2 Dagen zijn we naar Lissabon geweest en 1 dag in Sintra.
Comment from Hotel Management
Jan 8, 2015 by Corte Real, Hotel Management
Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center the Sintra village, next to all the region's monuments and tourist sights. We look forward to being able to welcome you back on your next stay in Sintra. My best regards João Corte Real General Director of the Tivoli Sintra
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel and staff. Excellent central location

Posted Nov 2, 2014
Pros: Location in the centre of Sintra could not be bettered. The staff were friendly and helpful.
Cons: The continental breakfast offered excellent choice. The cooked breakfast was limitied.
Location: Walking around this UNESCO recognised town was an experience in itself. The various palaces and the castle were all worth a visit.
An ideal location in the centre of the attractive and interesting town of Sintra. But with easy access by train to Lisbon.
Comment from Hotel Management
Dec 29, 2014 by Corte Real, Hotel Management
Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of Sintra, next to all the monuments and tourist sights. We appreciate your comments about the staff, I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. We are sorry if our buffet breakfast did not meet your expectations. I already shared your comments with our Chef and I assure you that we will take steps to bridge the gaps identified in your comment. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real General Director of the Tivoli Sintra
3 out of 5
Recommended
for Everyone
by A verified traveler

Well located in sintra

Posted Oct 29, 2014
Pros: Location
Cons: Refurb needed
Location: Spot on
Basic hotel but great location next to the palace. Could do with a revamp.
Comment from Hotel Management
Dec 23, 2014 by Corte Real, Hotel Management
Dear Guest, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the centre of Sintra Village, next to all the region's monuments and tourist sights. We will take your comments in consideration for our next remodeling. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real General Director of the Tivoli Sintra
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hannover

Spitzenhotel direkt im Zentrum von Sintra

Posted Oct 21, 2014
Tolles Hotel direkt im Herzen der Stadt mit Parkmöglichkeit. Hier und da etwas ältlich, stört aber nicht. Sauber, top Ausstattung, guter Preis. Absolut empfehlenswert!
Comment from Hotel Management
Dec 9, 2014 by Corte Real, Hotel Management
Dear Guest, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our hotel, where you can enjoy the nature, the history and the access to the leisure sights which the town of Sintra offers. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real General Director of the Tivoli Sintra
Comment from Hotel Management
Dec 9, 2014 by Corte Real, Hotel Management
Dear Guest, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our hotel, where you can enjoy the nature, the history and the access to the leisure sights which the town of Sintra offers. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real General Director of the Tivoli Sintra
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Davidfrom NYC

Need an upgrade

Posted Oct 17, 2014 on Hotels.com
Really need to refresh the rooms, we have the feeling we are in 1980. Single beds not very comfortable, only two elec outlets in the room and none by the desk...Shower hand broken and toilet didn't work properly.
Comment from Hotel Management
Dec 9, 2014 by Corte real, Hotel Management
Dear David, Thank you for your feedback about your experience at Tivoli Sintra. We are sorry that the room you stayed in did not meet your expectations. Our rooms are ample in size and are decorated with rustic style furniture with paintings inspired by local landscapes. However, we will take your comments into consideration at our next remodeling. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real General Director of the Tivoli Sintra
4 out of 5
Recommended
for Getaway With Friends
by Renatafrom São Paulo - Brasil

Muito bom

Posted Oct 15, 2014 on Hotels.com
Hotel confortável, com bela vista e muito bem localizado
Comment from Hotel Management
Dec 4, 2014 by Corte real, Hotel Management
Estimada Renata, Obrigada por partilhar a sua experiência no Tivoli Sintra. Ficamos satisfeitos que tenha gostado do nosso hotel, onde pode desfrutar da natureza, história e lazer que a vila de Sintra proporciona. Esperamos voltar a recebê-lo na sua próxima estadia em Sintra. João Corte Real Director Geral do Tivoli Sintra
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Berlin

Super Ausgangspunkt für die Gärten

Posted Oct 10, 2014
Kurzfristig 2 Tage gebucht, Upgrade auf Zimmer mit Talblick bekommen. Sehr schöne Sicht vom Balkon (Sonnenuntergang, Burg von Sintra). Leider sehr unangenehmer Rauch Geruch im Zimmer. Putzfrau hat gleich versucht den Geruch zu beseitigen, war aber erfolglos. Dennoch super zentrales Hotel in den Hügeln von Sintra. Haben kostenlosen Parkplatz in der Tiefgarage bekommen. Nichts für Autofahrer mit schwachen Nerven (sehr viele parkende Autos, sehr enge Gassen).
Comment from Hotel Management
Dec 4, 2014 by Corte Real, Hotel Management
Dear Christian, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Mountain. We are sorry to hear that your room did not smell good. All the rooms are cleaned with careful by an experienced team and there's no operational reason to have a problem like this. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real General Director of the Tivoli Sintra
2 out of 5
by A verified traveler

4 stelle?

Posted Oct 7, 2014
era silenzioso ed i letti molto comodi.... a me è bastato, ma è vecchio e malandato e 4 stelle non so come possano dargliele.....
Comment from Hotel Management
Oct 31, 2014 by Corte Real, Hotel Management
Dear guest, Thank you for sharing your experience at the Tivoli Sintra with us. We are sorry that the hotel generally did not meet your expectations.Our rooms are ample in size and are decorated with rustic style furniture with paintings inspired by local landscapes as our hotel lobby and bar. However, we will take your comments into consideration during our next remodelling. We look forward to being able to welcome you back on your next stay in Sintra. My best regards. João Corte Real General Director of the Tivoli Sintra
4 out of 5
Recommended
for Families
by Debrafrom Sydney

Hotel with a view

Posted Oct 6, 2014 on Hotels.com
This hotel is perfect in a central position for an over night stay. It is close to shops, restaurants and tour buses. The room was spacious and with a balcony. We chose Sintra because it was only a half hour trip to the airport. Also for its tranquility and scenery.
Comment from Hotel Management
Dec 3, 2014 by Corte real, Hotel Management
Dear Debra, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all tourist sights and monuments. We appreciate your comments about our rooms, they are pretty large and most of them with panoramic views over the Mountain and Village of Sintra. We look forward to being able to welcome you back on your next stay in Sintra. João Corte Real General Director of the Tivoli Sintra