Ratings based on 20 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
Recommendedby A verified traveler from Helsinki, Finland
York House -- a truly enjoyable experiencePosted Feb 12, 2012 on Hotels.com
After quickly booking my room on the internet, I wasn't expecting much. Just a convenient location close to my business meetings. When I arrived, I couldn't have been more positively surprised! The courtyard garden welcomed all to enjoy the sun, greenery and a bit of magic. The room was fantastic! And the hotel staff service couldn't have been more friendly and helpful. I will definitely stay at this hotel again in the future on my next trip back!
for Couplesby Nancy from Illinois, USA
Comfortable place in LisbonPosted Jan 7, 2012
Location: Somewhat off the beaten path but near the major art museum. Taxis are cheap, and the restaurants we went to were not far away.
Helpful staff with pleasant accommodations. Only disappointment was the coffee at breakfast. Has bar and restaurant and courtyard when the weather is warm.
Recommendedby A verified traveler
The hotel york house in lisbonPosted Mar 25, 2011 on Hotels.com
for Couplesby A verified traveler from Cincinnati, OH
While not in the center of town, it is still the best location to get everywhere.Posted Dec 28, 2010
Located in the quiet neighborhood of Lapa, the York House is in the perfect location to get anywhere you want to go in Lisboa. Tram, bus and subway are a short walk (two blocks) away. Get a Lisboa card and travel everywhere you could want to go in Lisboa. Hotel was safe and secure and English is no problem. We were ther during days of various temps. and the hotel was comfortable each day regardless of the weather. Near major Art Museum. It is easy to get to the sites in western Lisboa and downtown.
for Couplesby A verified traveler from oslo, norway
not at all impressed.Posted Oct 20, 2010
went to this hotel on recommendation of NYT. room was clean and cleaned well throughout stay. could improve breakfast. the coffee was a disgrace. reminds me of 'good' hotel in sophia, bulgaria. serving spoon of fruit salad was too short so had tendency of falling into bowl and swimming in the salad. room combination safe did not work and was given key! and so quite defeated purpose of combination safe. will not return on next visit.
Not Recommendedby A verified traveler from Indiana
Too expensivePosted Apr 25, 2010
We stayed at the York House during 4/2010 and were underwhelmed with the place. The location was a little out of the way and the surrounding neighborhood was sketchy. The hotel itself feels like the tried to make it seem old and quaint. Everything creaks, doorknobs are terrible to get closed, minimalist furniture. Bathroom very nice. Great view out the window. Beds soft. Good English channels. They wanted money per minute to use the internet, different than most hotels of this quality that are free. Breakfast was expensive. Staff spoke english but not the best. Quite expensive compared to what we received and I think there would be better choices in Lisbon (which is a beautiful city and highly recommended!).
for Familiesby A verified traveler from Northern, NJ
Good hotel for the pricePosted Apr 14, 2010
Helpful staff that spoke english, very good with directions.
Recommendedby A verified traveler from London
Great!Posted Sep 7, 2007
Really nice boutique hotel with excellent restaurant. Highly recommended for those who wish to stay away from big crowded business hotels.
Recommendedby A verified traveler from London
Comfortable, chic boutique hotelPosted Apr 13, 2007
We really liked this hotel - lovely rooms and a great shower. The minibar was affordable too! The hotel is hidden away behind a wall and a lovely courtyard - it really is very charming. The staff were very helpful too. The hotel isn't in the centre of toen, but it's about 5 mins by cab (which is very cheap) or a 20 minute walk, or there are several busses/trams. We didn't eat in the restaurant as it looked quite expensive. You can get a roll and a coffee in a Pastelria round the corner for about a fifth of the cost of the hotel breakfast.
Not Recommendedby A verified traveler from Lexington, KY
Boutique-style hotel, good service, crummy roomPosted Apr 5, 2006
The York House exterior conjures an image of a refined boutique hotel, but the room did not meet expectations for comfort and cleanliness. The room was small, but my major complaint is the musky smell of the room and furnishings and the public restroom odor of the bathroom. There was also a cracked and lose tile in the bedroom. While the room was a disappointment, the view of the hotel's courtyard was nice and the hotel restaurant and service was good. The hotel is also in an area of Lisboa where knowledge of the language seems to be more important than more touristy areas. There were not many places to eat or shop; however, the National Musuem of Ancient Art is less than a 5 minute walk away on the same street.