Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Janice and Phil from Kent, England

We enjoyed our stay at The York House

Posted Apr 10, 2012
Pros: The character and relaxed ambiance.
Cons: There doesn't seem to be anywhere nearby to buy bus/tram tickets.
Location: The location is attractive: the Luxembourg Embassy is across the road and the excellent Art museum, with excellent views across the Tagus from there.
Our room was spacious, with some character: wooden shutters with tiled recesses, overlooking the attractive courtyard with the huge palm tree. The hotel generally has character. There was a good choice of food at breakfast with port and sparkling wine available.
5 out of 5
by A verified traveler from Helsinki, Finland

York House -- a truly enjoyable experience

Posted Feb 12, 2012 on Hotels.com
After quickly booking my room on the internet, I wasn't expecting much. Just a convenient location close to my business meetings. When I arrived, I couldn't have been more positively surprised! The courtyard garden welcomed all to enjoy the sun, greenery and a bit of magic. The room was fantastic! And the hotel staff service couldn't have been more friendly and helpful. I will definitely stay at this hotel again in the future on my next trip back!
5 out of 5
for Couples
by Nancy from Illinois, USA

Comfortable place in Lisbon

Posted Jan 7, 2012
Location: Somewhat off the beaten path but near the major art museum. Taxis are cheap, and the restaurants we went to were not far away.
Helpful staff with pleasant accommodations. Only disappointment was the coffee at breakfast. Has bar and restaurant and courtyard when the weather is warm.
5 out of 5
by A verified traveler

The hotel york house in lisbon

Posted Mar 25, 2011 on Hotels.com
5 out of 5
for Couples
by A verified traveler from Cincinnati, OH

While not in the center of town, it is still the best location to get everywhere.

Posted Dec 28, 2010
Located in the quiet neighborhood of Lapa, the York House is in the perfect location to get anywhere you want to go in Lisboa. Tram, bus and subway are a short walk (two blocks) away. Get a Lisboa card and travel everywhere you could want to go in Lisboa. Hotel was safe and secure and English is no problem. We were ther during days of various temps. and the hotel was comfortable each day regardless of the weather. Near major Art Museum. It is easy to get to the sites in western Lisboa and downtown.
2 out of 5
by A verified traveler from oslo, norway

not at all impressed.

Posted Oct 20, 2010
went to this hotel on recommendation of NYT. room was clean and cleaned well throughout stay. could improve breakfast. the coffee was a disgrace. reminds me of 'good' hotel in sophia, bulgaria. serving spoon of fruit salad was too short so had tendency of falling into bowl and swimming in the salad. room combination safe did not work and was given key! and so quite defeated purpose of combination safe. will not return on next visit.
3 out of 5
by A verified traveler from Indiana

Too expensive

Posted Apr 25, 2010
We stayed at the York House during 4/2010 and were underwhelmed with the place. The location was a little out of the way and the surrounding neighborhood was sketchy. The hotel itself feels like the tried to make it seem old and quaint. Everything creaks, doorknobs are terrible to get closed, minimalist furniture. Bathroom very nice. Great view out the window. Beds soft. Good English channels. They wanted money per minute to use the internet, different than most hotels of this quality that are free. Breakfast was expensive. Staff spoke english but not the best. Quite expensive compared to what we received and I think there would be better choices in Lisbon (which is a beautiful city and highly recommended!).
4 out of 5
for Families
by A verified traveler from Northern, NJ

Good hotel for the price

Posted Apr 14, 2010
Helpful staff that spoke english, very good with directions.
5 out of 5
by A verified traveler from London


Posted Sep 7, 2007
Really nice boutique hotel with excellent restaurant. Highly recommended for those who wish to stay away from big crowded business hotels.
4 out of 5
by A verified traveler from London

Comfortable, chic boutique hotel

Posted Apr 13, 2007
We really liked this hotel - lovely rooms and a great shower. The minibar was affordable too! The hotel is hidden away behind a wall and a lovely courtyard - it really is very charming. The staff were very helpful too. The hotel isn't in the centre of toen, but it's about 5 mins by cab (which is very cheap) or a 20 minute walk, or there are several busses/trams. We didn't eat in the restaurant as it looked quite expensive. You can get a roll and a coffee in a Pastelria round the corner for about a fifth of the cost of the hotel breakfast.