Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

New and very elegant hotel.

Posted Aug 23, 2014
Pros: The personnel friendly, qualified, with the sense of humor !
Cons: You guys keep going like that !
Location: The hotel is very closed to a big mall, there are many places to eat, shop, even a movie theater is not fare from the hotel
Good position of the hotel in a quiet area, modern rooms, good breakfast.
Comment from Hotel Management
Aug 27, 2014 by General Manager, Hotel Management
Thank you again for the wonderful feedback about the property. The entire team is always focused on the details of the guest experience. Every touch point does not go unnoticed, so we are truly flattered by your feedback and hope that other travelers will yield your advice! Thanks again for staying with us and we look forward to your return!
3 out of 5
Recommended
for Everyone
by A verified traveler from SC

Posted Jul 15, 2014
Overall design of the suites was okay. A little tight to move around and my expectation was a larger area.. the bathroom was not the cleanest and the mattress on the sofa bed appeared to quite old and undesirable. The hotel staff was, however, very friendly and the complimentary breakfast was more than antiquate. Great location!
Comment from Hotel Management
Jul 16, 2014 by General Manager, Hotel Management
Thank you for choosing the Holiday Inn Express Lithonia Georgia for your stay.. Thank you for your review. We take great pride for the service we provide and knowing that we fell short in meeting your expectations is a disappointment. As we strive to be the best hotel in Lithonia as we are #1 hotel in Lithonia area.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 31, 2014 on Hotels.com
Comment from Hotel Management
Aug 26, 2014 by General Manger, Hotel Management
I want to thank you for staying at Holiday Inn Express & Suites in Lithonia GA, it is a pleasure to have the opportunity to host you. Hope to see you when you return to Lithonia, Georgia.
Comment from Hotel Management
Aug 26, 2014 by General Manger, Hotel Management
I want to thank you for staying at Holiday Inn Express & Suites in Lithonia GA, it is a pleasure to have the opportunity to host you. Hope to see you when you return to Lithonia, Georgia.
4 out of 5
Recommended
for Business Travelers
by Holiday inn

Posted May 28, 2014 on Hotels.com
Comment from Hotel Management
Aug 26, 2014 by General Manger, Hotel Management
I want to thank you for staying at Holiday Inn Express & Suites in Lithonia GA, it is a pleasure to have the opportunity to host you. Hope to see you when you return to Lithonia, Georgia.
Comment from Hotel Management
Aug 26, 2014 by General Manger, Hotel Management
I want to thank you for staying at Holiday Inn Express & Suites in Lithonia GA, it is a pleasure to have the opportunity to host you. Hope to see you when you return to Lithonia, Georgia.
4 out of 5
Recommended
for Personal Event
by Qwik from Atlanta

decent spot

Posted May 19, 2014 on Hotels.com
Only beg was that the remote didn't control TV. I contacted front desk but apparently there was a horse convention in town and I guess she was alone so she really couldn't help me out. She gave me another remote with instructions but remote was a cable remote. I was able to get the TV to the proper channel by using my Samsung Galaxy S4 remote function. So problem solved. Other than that, clean, quiet, comfy. Breakfast is typical processed hotel hot breakfast.
Comment from Hotel Management
Aug 9, 2014 by General Manger, Hotel Management
I'm so sorry to hear that the TV remote did not work , thank you for taking the time to share your experience. It is guests like you, who take the time to share positive thoughts, that encourage our staff to always deliver excellent customer service. I hope you had a wonderful stay and hope to see you at our hotel again. IN THE END THE ONLY PERSPECTIVE THAT MATTERS IS OUR GUEST!
Comment from Hotel Management
Aug 9, 2014 by General Manger, Hotel Management
Thank you for taking the time to share your experience. It is guests like you, who take the time to share positive thoughts, that encourage our staff to always deliver excellent customer service. I hope you had a wonderful stay and hope to see you at our hotel again. IN THE END THE ONLY PERSPECTIVE THAT MATTERS IS OUR GUEST!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 10, 2014 on Hotels.com
Comment from Hotel Management
Aug 26, 2014 by General Manger, Hotel Management
I want to thank you for staying at Holiday Inn Express & Suites in Lithonia GA, it is a pleasure to have the opportunity to host you. Hope to see you when you return to Lithonia, Georgia.
Comment from Hotel Management
Aug 26, 2014 by General Manger, Hotel Management
I want to thank you for staying at Holiday Inn Express & Suites in Lithonia GA, it is a pleasure to have the opportunity to host you. Hope to see you when you return to Lithonia, Georgia.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Edna from Stillwater, MN

Good location

Posted Apr 9, 2014 on Hotels.com
Good location, nice selection of restaurants nearby.
Comment from Hotel Management
Aug 9, 2014 by General Manger, Hotel Management
Thank you for sharing your experience. Customer feedback is our greatest reward. We know where to keep up the good work and where to improve our service. I certainly hope you will stay with us again in the future
5 out of 5
Recommended
for Business Travelers
by Ashley from KY

Great Hotel

Posted Apr 1, 2014 on Hotels.com
Great hotel with perfect location. Staff was friendly and met all basic needs.
Comment from Hotel Management
Jun 7, 2014 by General Manger, Hotel Management
Thank you for choosing Holiday Inn Express & Suites in Lithonia, during your visit to our city. I am pleased to hear that you have enjoyed your stay with us and we look forward to having you when you return to Lithonia, will also pass on your kind words to our entire staff. Please let me know if I can be of assistance in the future.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Mar 30, 2014 on Hotels.com
Overall it was nice hotel the room was very spacious. If in the area again in future, this would be my choice.
Comment from Hotel Management
Aug 9, 2014 by General Manger, Hotel Management
Thank you, we appreciate your thoughtful comments! We certainly want our guests to feel the outstanding 'Southern Hospitality' the moment they arrive! We're pleased to hear you found your room comfortable and enjoyed the great service from our team. Thank you for taking the time to share your feedback about your recent stay. We are delighted that you enjoyed the accommodations.
Comment from Hotel Management
Aug 9, 2014 by General Manger, Hotel Management
Thank you for sharing your experience. Customer feedback is our greatest reward. We know where to keep up the good work and where to improve our service. I certainly hope you will stay with us again in the future
4 out of 5
Recommended
for Shopping
by kmichelle

Posted Mar 20, 2014 on Hotels.com
Comment from Hotel Management
Aug 26, 2014 by General Manger, Hotel Management
I want to thank you for staying at Holiday Inn Express & Suites in Lithonia GA, it is a pleasure to have the opportunity to host you. Hope to see you when you return to Lithonia, Georgia.
Comment from Hotel Management
Aug 26, 2014 by General Manger, Hotel Management
I want to thank you for staying at Holiday Inn Express & Suites in Lithonia GA, it is a pleasure to have the opportunity to host you. Hope to see you when you return to Lithonia, Georgia.