Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from SC

Posted Jul 15, 2014
Overall design of the suites was okay. A little tight to move around and my expectation was a larger area.. the bathroom was not the cleanest and the mattress on the sofa bed appeared to quite old and undesirable. The hotel staff was, however, very friendly and the complimentary breakfast was more than antiquate. Great location!
Comment from Hotel Management
Jul 16, 2014 by General Manager, Hotel Management
Thank you for choosing the Holiday Inn Express Lithonia Georgia for your stay.. Thank you for your review. We take great pride for the service we provide and knowing that we fell short in meeting your expectations is a disappointment. As we strive to be the best hotel in Lithonia as we are #1 hotel in Lithonia area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Staff was pleasant. Gave us a late checkout.

Posted Jan 27, 2014
Pleasant overnight stay. Staff was good. Hotel is near great shopping and restaurants. Easy drive to Atlanta. Nice and quiet.
5 out of 5
Recommended
for Business Travelers
by Micah from Albuquerque

Near lots of restaurants

Posted Jan 25, 2014 on Hotels.com
Nice hotel, clean and pleasant. The staff was very nice. Breakfast was good. It's very close to lots of places to eat and stores.
Comment from Hotel Management
Apr 5, 2014 by General Manger, Hotel Management
Thank you, we appreciate your thoughtful comments! We certainly want our guests to feel the outstanding 'Southern Hospitality' the moment they arrive! We're pleased to hear you found your room comfortable and enjoyed the great service from our team. Thank you for taking the time to share your feedback about your recent stay. We are delighted that you enjoyed the accommodations.
5 out of 5
Recommended
for Couples
by Tia from Albany, Ga

Loved It!

Posted Jan 24, 2014 on Hotels.com
I absolutely love this hotel. It's truly beautiful inside & out.
Comment from Hotel Management
Apr 5, 2014 by General Manger, Hotel Management
Thank you so much for the outstanding review! We take a lot of pride in our work and it shows when we read responses like yours! It is truly rewarding when a guest recognizes all the hard work we put in to making our hotel one of the best in the Lithonia area. We hope your travels do bring you back to the Lithonia in the near future. Safe Travels and thank you again!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2014
Cons: The beds are very uncomfortable. Seems as if it's time to either flip or replace them
4 out of 5
Recommended
for Families
by Kenya B. from Birmingham, AL

Great Stay

Posted Dec 5, 2013 on Hotels.com
I decided to use this hotel upon the recommendation of a family member. It was a very good decision and I found the stay to be enjoyable. The hotel is located Very conveniently to shopping and restaurants.
Comment from Hotel Management
Apr 5, 2014 by General Manger, Hotel Management
Thank you for sharing your experience. Customer feedback is our greatest reward. We know where to keep up the good work and where to improve our service. I certainly hope you will stay with us again in the future
3 out of 5
Recommended
for Business Travelers
by Laura

Posted Nov 10, 2013 on Hotels.com
Comment from Hotel Management
Jan 25, 2014 by General Manger, Hotel Management
Thank you for sharing your experience. . I certainly hope you will stay with us again in the future. Thank you
4 out of 5
Recommended
by Denise Gaines

Posted Oct 29, 2013 on Hotels.com
Comment from Hotel Management
Jan 25, 2014 by General Manger, Hotel Management
Thank you for choosing Holiday Inn Express & Suites in Lithonia, during your visit to our city. I am pleased to hear that you have enjoyed your stay with us and we look forward to having you when you return to Lithonia, will also pass on your kind words to our entire staff. Please let me know if I can be of assistance in the future.
5 out of 5
Recommended
by Chris

This traveler left a rating score only Posted Oct 10, 2013 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by A verified traveler from Alabama

Terrible

Posted Aug 2, 2013 on Hotels.com
Hotel is nice but housekeeping is terrible!!!!!first night I was there and took a shower I looked down and saw a big clump of long hair in the drain!!!management acted so nonchalant about the situation and the person working that might was acting as if it was such a hassle to give me a new room!!!never again will I stay there!
Comment from Hotel Management
Oct 19, 2013 by General Manger, Hotel Management
Thank you for choosing Holiday Inn Express & Suites in Lithonia, during your visit to our city. I am pleased to hear that you have enjoyed your stay with us and we look forward to having you when you return to Lithonia, will also pass on your kind words to our entire staff. Please let me know if I can be of assistance in the future.