Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service and staff.

Posted Jan 21, 2015
Outstanding customer service, nice facilities, convenient acess to mall and highway.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Augusta, GA

It was amazing!

Posted Jan 19, 2015
Right across the street from the mall. Close restaurants. Great service!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Mall.

Posted Jan 2, 2015
Would stay at the Hyatt again, because of the staff / employees.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Wonderful place to stay, near an excellent Mall

Posted Dec 23, 2014
Pros: Excellent staff that made me welcome.
Cons: Maybe more handicap room accessibility.
I think that the staff at Hyatt Place was very friendly, courteous, and willing to help. Yet they exemplified a great deal of professionalism. I would not hesitate to stay at this facility again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
My room was very nice and comfortable, great breakfast!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New RochelleNY

Posted Nov 24, 2014
The hotel room was very clean and In a quiet area. The hotel is in the middle of every thing I needed. Food shopping and entertainment.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Customer Friendly

Posted Nov 17, 2014
Pros: The staff; the cleanliness; the location...
Location: Directly across from a mall and lots of shopping centers/eateries within a 5-10 minute walking distance
There are very few businesses around these days that are truly customer friendly and willing to work with people; so it is comforting to know that this hotel is.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

One of the best

Posted Nov 17, 2014
This hotel far exceeded my expectations during my stay. The lobby, the room, the beds, the bathroom were all excellent. I would recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2014
Nice stay, staff polite, clean room,would stay again
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 11, 2014
Pros: Location
Location: Lots of restaurants and International Horse Park
Needed a hotel close to the horse park. This was a working business trip.