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Reviews of Lititz Inn & Suites

2 out of 5
Lititz Inn & Suites
613 Furnace Hills Pike, Lititz, PA

Reviews

7.0

Good

Rating 10 - Excellent. 120 out of 716 reviews" "
Rating 8 - Good. 261 out of 716 reviews" "
Rating 6 - Okay. 187 out of 716 reviews" "
Rating 4 - Poor. 106 out of 716 reviews" "
Rating 2 - Terrible. 42 out of 716 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The tv was broken and when we went to front desk to tell them about it we were told there person that is able to fix tv was not in. They mever even bothered to look at tv or offer another room even though there were many open rooms. The phone was also broken and there was no breakfast offered. Very disappointed as we have stayed here in past.
Stayed 1 night in Feb 2023

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Small basic no frills motel if you want just a clean room. The management just changed the computer system and they didn’t have my reservation but they still had a room and honored the price.

6/10 Okay

Ronald

6/10 Okay

Victor

Stayed 1 night in Dec 2022

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our purposes. Very clean, friendly staff. Lobby coffee.
Stayed 1 night in Dec 2022

8/10 Good

Katherine

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

rosalita

Business traveler
Liked: Cleanliness
Only one of toweos. No coffee in room and what was in the lobby was cold.
Stayed 1 night in Dec 2022

4/10 Poor

Beverly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down, carpets, bedding, towels. The rug in the room was stained in many places. It may have been vacuumed clean but it was hard to tell. It felt like it had years of dirt ground into the fibers. There was only one bedside table. Not all lighting worked in the room. The lightbulbs were mismatched, which seems a petty complaint, but added to the overall lack ambiance of the room. The room was ok for an overnight stay in a pinch. The hotel lobby entrance had dusty holiday decorations from seasons past. A fire pull was hanging by wires on the hallway wall. Chairs not in use and other objects were stacked in a corner in an entrance way. The side doorway entrance to the property did not lock so no key was required to enter. The elevator did not work.
Stayed 1 night in Nov 2022

4/10 Poor

Evie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are nice but they are very understaffed and also, this hotel is privately owned. The entire building has dust and debris all over it. Our bathroom was gross, there was a huge stain on the carpet that looked suspect and the fire detector kept on beeping, since the batteries needed replaced. My husbad went down to notify the front desk and they said they would be up in 30 minutes but then forgot. He ended up removing it so we could sleep. We had a room with 2 queen beds and they charged us an extra $10 per night since our kid stayed with us 2 nights.

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
tv remote wasn't programmed but i wasn't to watch tv
Stayed 1 night in Oct 2022

6/10 Okay

Keith

Stayed 3 nights in Oct 2022

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Met our immediate needs. Would be helpful to either have coffee pots in room or have available when there is no one manning the registration desk.
Stayed 1 night in Oct 2022

6/10 Okay

Susan

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Advertised with continental breakfast. No breakfast at all. Microwave in lobby but none in rooms. No coffeepot or shampoo either. These are pretty basic to most hotels. It was made clear that there is no one at the desk between 10 p.m. and 8 a.m. Location however is good. Quiet area.
Stayed 1 night in Oct 2022

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had been traveling alone, I never would have stayed. In serious need of upkeep.
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly hosts and clean room. No issues.
Stayed 1 night in Oct 2022

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stated at this motel several times. They have really improved it. I recommed this place. One do wish they would start the coffee and breakfast again.
Stayed 1 night in Oct 2022

4/10 Poor

Diane

Disliked: Amenities, property conditions & facilities
Location is great. Lots of stores nearby. That’s it.
Stayed 1 night in Oct 2022

4/10 Poor

Barbara

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we went on Expedia and booked this hotel it said breakfast was included. When we got to the hotel there was none. Bathrooms had dirt imbedded on the floor around the tub. The carpet was dirty and it smelled like smoke. Was not happy. I would never stay there again.
Stayed 2 nights in Oct 2022

8/10 Good

Lois

Stayed 1 night in Sep 2022

10/10 Excellent

Robert, Malvern

Liked: Staff & service
Stayed 1 night in Oct 2022

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was rude. it says that there is breakfast in the morning but another sign says breakfast is closed so the website is wrong. The shower head hair in it and the toilet bowl on the outside was not cleaned.
Stayed 1 night in Sep 2022

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate but not elegant
Stayed 2 nights in Sep 2022

8/10 Good

Todd

Liked: Room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Gabrielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel In Lititz
This hotel truly is the best hotel in Lititz. We travel to the area every year, and always stay at this hotel. The staff is friendly and professional. The room was clean and spacious. The check in/out process was simple. The price was also affordable. I highly recommend the Lititz Inn & Suites.
Stayed 1 night in Sep 2022

4/10 Poor

Gregory

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Found used towels behind garbage can, ac didn't work, bathroom dirty
Stayed 2 nights in Sep 2022

6/10 Okay

Seth, Jayess

Disliked: Cleanliness
Stayed 1 night in Sep 2022

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
solid unit king bed cable tv unit had nice bathroom a desk a couch all pluses, minus would br small fridge and no in room microwave
Stayed 1 night in Sep 2022

8/10 Good

Kathy

Stayed 2 nights in Sep 2022

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
It's a basic hotel, but it met all my expectations. The room was clean and quiet. My only complaint was that the AC only worked on low speed so it was not as cool as I wanted. I see they are replacing some of the units.
Stayed 1 night in Sep 2022

10/10 Excellent

Heather

Traveled with family
Front desk person was very pleasant- the room was adequate and served our needs- mini refrigerator included. No breakfast in the morning, but there was coffee. would stay here again!
Stayed 1 night in Sep 2022

4/10 Poor

Sharon

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was NOT clean. Refrig. in room was barely cool , and no freezer to refreeze ice packs. Beds were very hard. and when I made reservations said cont. breakfast, None and no coffee was put out till 8am. No one at the desk to get any help with any of this.
Stayed 2 nights in Sep 2022

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like anything! Dirty, smelly, outside door did not lock
Stayed 2 nights in Sep 2022

4/10 Poor

Brian

Business traveler
Disliked: Cleanliness, property conditions & facilities
Lititz Inn & SUites
The place looked uncared for. Wallpaper was peeling, the rugs were old and dingy. I expected better. No breakfast. The coffee was cold.
Stayed 1 night in Aug 2022

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Philip

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkept, dirty
Stayed 4 nights in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service
Disliked: Room comfort
The first room had no air conditioning, moved us to another room which was perfect!
Stayed 1 night in Aug 2022

6/10 Okay

Heather

Stayed 1 night in Aug 2022

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable and staff was friendly and helpful. Only complaint Wifi not available. All in all we had a pleasant stay and price was reasonable. We would stay there again.
Stayed 2 nights in Aug 2022

8/10 Good

Patricia

Stayed 1 night in Aug 2022

8/10 Good

BILL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely check in process with friendly staff. Great location and value for money.
Stayed 1 night in Aug 2022

2/10 Terrible

Eleanor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience with hotel conditions and owne
Didnot have hot water had to take cold showers. TV didnot work kept losing the volume. Room had dirty cups and paint chipping off wall. Tried to tell them about problems but the lady owner was very rude hollering and screaming when we asked for discount and she slammed phone and hung up. I tried calling her back but she picked phone up and didnot talk at all. Very unhappy with this hotel and hopefully you will check and see condition also
Stayed 1 night in Aug 2022

4/10 Poor

CAROL

Traveled with family
Liked: Cleanliness
No television and no one available to assist us to get it to work, no breakfast as advertised and no hot water for a shower. Definitly will not be back
Stayed 1 night in Aug 2022

6/10 Okay

Bonita

Business traveler
Disliked: Cleanliness
Basic as they come
No hot water for shower
Stayed 1 night in Aug 2022

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, need 1+pillow and softer
Our stay was fine , But need more pillows and a little softer, other than that it was very clean , friendly staff
Stayed 1 night in Aug 2022

2/10 Terrible

Kevin

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
This property did not have hot water in the showers or sink.
Stayed 1 night in Aug 2022

4/10 Poor

Daniel Paul

Stayed 1 night in Aug 2022

8/10 Good

William

Stayed 1 night in Aug 2022

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022