Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, WA

Nice hotel near city center and western Little Roc

Posted Aug 5, 2014
Pros: Great location for quickly getting of major roadways, yet was nice and quiet. Rooms were generous in size. Breakfast was very nice.
Cons: Need alarm clocks in each room!
Location: We were in town for a wedding - the church was only 3 miles away. Made a tripinto the city center to see the capital and other historic sites.
A bit tricky locating, but the staff was exceptional in giving directions - actually stayed on the phone until we arrived! Staff very friendly and helpful with travel in and about the city. Only problem was no alarm clock in the room and they missed giving us our wake-up call on departure day!
Comment from Hotel Management
Sep 16, 2014 by Robyn, Hotel Management
Terry sorry for missing the alarm clock and your wakeup call on departure day . You will see on your next visit that we have gone back over every detail after renovation . Robyn Macon, Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Cons: Breakfast seating.
They were still in the mitts of completing room upgrades, so boxes of new furniture lined hall ways and lobby area, which will be completed shortly. Breakfast was a little different as the area was compressed - tight and in the open (atrium). No self service except for coffee. But it was included in the price so one can't complain too much.
5 out of 5
Recommended
for Everyone
by A verified traveler from FREDERICKSBURG, TEX.

UPSCALE

Posted Jul 2, 2014
Pros: THE LAYOUT WAS CHARMING WHEN ENTERING AND THE ROOMS HAD A LOT OF ROOM WITH EVERYTHING NEEDED. THE BATH ROOMS WERE EXCELLENT.
Location: VERY CONVENIENT TO EVERYTHING.
MY GRANDDAUGHTERS AND I HAD BEEN ON A LONG ROAD TRIP AND STAYED IN MANY WELL KNOWN AND EXPENSIVE HOTELS AND I WASN'T SURE WHAT TO EXPECT AT A BEST WESTERN. WE WERE VERY PLEASANTLY SURPRISED BY THE AMBIANCE AND QUALITY WE FOUND. LOVELY BREAKFAST SERVED AND HELPFUL STAFF. I WOULD HIGHLY RECOMMEND IT.
3 out of 5
by A verified traveler from Houston, TX

Hotel has a lot of potential

Posted Jun 29, 2014
Spacious room and nice pool area but was under heavy construction while we stayed there and our room got barged into 2 times related to construction. Definitely use the latch when in the room
5 out of 5
Recommended
by Candace from Louisiana

Amazing

Posted Jun 12, 2014 on Hotels.com
This hotel was awesome! Cute little quite hotel with excellent service! Loved the resturant #table 28 it was delicious and very nice people!
Comment from Hotel Management
Sep 16, 2014 by Robyn, Hotel Management
Candace......it's great that you found our hotel and restaurant to be very nice and quite . Please come again. Robyn Macon, Manager
3 out of 5
Recommended
for Business Travelers
by Scott from Portland, Or.

Two days in Little Rock

Posted May 26, 2014 on Hotels.com
The hotel is under renovation. It is coming along well, but there is still a long way to go at this time. It will be quite nice when it's done. One thing that was odd was the included breakfast. There were two of us on this trip but they only gave us a breakfast voucher for one person. The room layout was a little odd too. The television was set up so you could see it while in bed, however you could not see it if you were in the sitting area. Nice staff.
Comment from Hotel Management
Sep 16, 2014 by Robyn, Hotel Management
Scott... Our renovation is over and your right it is quite nice and we would love to have you back . Robyn Macon, Manager
5 out of 5
Recommended
for Families
by A verified traveler

Close to neighborhoods in WLR

Posted May 13, 2014 on Hotels.com
The hotel is undergoing renovations but they do their best to make you comfortable. The furniture was arranged oddly and no art work is up yet, but the rooms are spacious. There was a good cooked to order breakfast. I think the current restaurant is an improvement over the last. This hotel is very conveniently located near homes in WLR which make visiting families convenient. While it is close to the interstate, it is in a quiet location which is conducive to relaxation. In addition to the restauerant onsite, there are several convenient and good restaurants within walking distance. A nice spa is also very close. I would highly recommend.
Comment from Hotel Management
Sep 16, 2014 by Robyn, Hotel Management
Happy you enjoyed our hotel during renovation and we are now finished and hope that you return back to visit soon . Thanks for your great comments concerning our wonderful restaurant. Robyn Macon, Manager .
4 out of 5
Recommended
for Everyone
by Virginia from Waco, TX

Nice, comfortable place to stay

Posted May 11, 2014
Pros: The relaxed atmosphere
Cons: The air conditioner blew cold air right on the bed next to it. There should be a door between the dressing area and bathroom for privacy.
Even though the hotel is in the process of remodeling, our stay was very pleasant. The food in the restaurant is very good and the staff was very cordial and helpful.
5 out of 5
Recommended
for Everyone
by Traveler44 from Indiana

Great hotel

Posted Apr 4, 2014
Pros: Newly renovated room and fabulous restaurant.
Cons: A more pleasing arrangement to the furniture.
Location: N/A
The hotel lobby is currently under renovations which didn't bother me. Don't know if it would someone with allergies. However, it didn't stop staff from making every effort to accomodate my needs. My room was also completely renovated and is tastefully done although furniture arrangement in the living area appears a bit awkward. Again, not something I cared about. However, the staff recommended the hotel restaurant which I cannot praise enough. The food was 5 star quality and the staff efficient, pleasant, and helpful. So surprising for a hotel to have a restaurant that fabulous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Review

Posted Feb 13, 2014
Our stay was for our Anniversary and everyone made it a great stay.