Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice though not immaculate

Posted Jul 23, 2015
Overall, I enjoyed my stay. There were some excellent perks- especially for the traveler who is checking in late including 24 hour fitness and a pool that stayed open until midnight. Just a few minor details keep it ftom receiving a 5 rating. 1)the shower water goes all over the floor due to the design 2)there was a beetle near my nightstand 3)the pool had an excessive amount of hair in it.. Not just strands but clumps that were thick enough tho even be visible from outside the pool
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Little Rock suburb

Posted Jul 14, 2015
Good breakfast buffet and great cookies! Very friendly staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from arkansas

Great hotel. Breakfast was ok. pool hrs great.

Posted Jun 22, 2015
It was a great stay. We stayed due to baseball. Pool hrs worked great for the boys after game to get to swim. Staff was good and helped if needed. Loved that is was right beside a shopping center. Great location!!
Comment from Hotel Management
Jul 7, 2015 by Manager, Hotel Management
Dear Guest, Thank you for the opportunity to serve you here at our hotel. I am glad that we have met your satisfaction and find our location ideal to places you visited. Thank you for taking note of the boys having enjoyed the pool. We hope to accommodate your next lodging needs. Warm regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jonesboro, AR

Very nice hotel near shopping

Posted Jun 15, 2015
Hotel was very nice and clean. Staff was quick and courteous. The bed was the best bed we've slept on in a hotel in a long time! Our son plays travel baseball (our reason for this stay as well), so we sleep on a lot of hotel beds. We will definitely stay here every time we are in Conway.
Comment from Hotel Management
Jun 16, 2015 by Manager, Hotel Management
Hello Amber, We are so pleased to hear that your stay was a comfortable experience and you approved on the quality of service you received from our staff. Our team works very hard to be able to provide a welcoming atmosphere to our guests and we thank you for letting us know that we have succeeded in our goal. we look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Excellent experience, late pool hours, late check out time, great complimentary breakfast, great service overall.
Comment from Hotel Management
Jun 5, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you for letting us know the aspects of our facilities and services that certainly pleased you. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice place to stay

Posted May 2, 2015 on Hotels
Room had a couple of stains in the carpet, but a very comfortable room.
Comment from Hotel Management
Jun 5, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you for your feedback. Hearing that you enjoyed your stay at our hotel brings such a feeling of fulfillment for us and the rest of our team. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from arkansas

Close to good restaurants

Posted Apr 4, 2015
Nice hotel within walking distance to a bunch of restaurants. Good breakfast and clean room.
Comment from Hotel Management
Jun 5, 2015 by Guest Relations Manager, Hotel Management
Hello Marsh, Thank you for taking the time to leave us a feedback. It is a pleasure to know that you had enjoyed our rooms as well as our breakfast servings. We look forward to being a convenience to you again on your future stop to the area.
4 out of 5
Recommended
for Families
by Renny from Kansas

Ok for family stay.

Posted Mar 19, 2015 on Hotels
Overall, not too bad for family stay if you are looking for one night stay with all the basic facilities. The breakfast items were pretty much catered towards adults, nothing at all for small kids.
Comment from Hotel Management
May 23, 2015 by Guest Relations Manager, Hotel Management
Hello Renny, Thank you for your choice to stay at Country Inn & Suites By Carlson. I regret that you find our breakfast not so much to cater for kids. We appreciate your feedback, this will help us improve areas needing attention so we can serve our guests young and adult. We hope to see you again soon.
5 out of 5
Recommended
for Couples
by A verified traveler

Good place to stay!

Posted Mar 17, 2015 on Hotels
Good place to stay! Walking distance to eating places and a mall.
Comment from Hotel Management
May 23, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, I am glad that we have earned your complete satisfaction during your recent stay at our hotel. Thank you for so kindly describing how you were satisfied from the service to the convenient location of our hotel. Allow us to serve you again soon.