Property entrance

Reviews of Days Inn by Wyndham Benton

2.5 out of 5
Days Inn by Wyndham Benton
17701 Interstate Highway 30, I-30 (Exit 118) & Service Road, Benton, AR

Reviews

5.6
Rating 10 - Excellent. 60 out of 417 reviews" "
Rating 8 - Good. 88 out of 417 reviews" "
Rating 6 - Okay. 72 out of 417 reviews" "
Rating 4 - Poor. 79 out of 417 reviews" "
Rating 2 - Terrible. 118 out of 417 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Stayed 3 nights in Jul 2022

8/10 Good

Clifton

Stayed 1 night in Jul 2022

4/10 Poor

JOHN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
time takes care of cute
stayed at this hotel multiple times over the years on road trips between Texas and Ohio and it used to be great. In 4-5 years time, it's definitely not what it once was. Extremely dirty, worn and unattractive.
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place I’ve ever stayed at
No Microwave.. no fridge. No trash can. No inside door handle. No clean walls. No clean floors. No working TV. No vent in bathroom. First time I’ve ever left a review… and this is why!!
No inside handle on the door
No bathroom vent.
Absolutely filthy walls.
Stayed 1 night in Jul 2022

8/10 Good

Enchantra

Traveled with family
This hotel really needs to be updated it did not match any of the pictures on the site.
Stayed 1 night in Jun 2022

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This was one of the worse stays i have ever experienced. I booked this hotel due to the fact it said it had breakfast and the pool was open. I got there and there was jo breakfast and no pool so i was extremely pissed off because i had two kids that was excited about the pool then i was told the lobby was completely closed and there was no breakfast offered we are on a strict budget and that was a necessity that was way i booked and then it was not offered these are things that need to be addressed on the website or at booking that thwy are not offered. But i will not be staying here again
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My opinion
It was terrible stay. When we first walked in the fridge being held up by a old pizza box. We didn’t get clean sheet or anything until we asked them to do it, even when we did ask they still didn’t do it. The shower curtain holder is coming out the wall. We had a leak from our toilet and the flood was bad and made my mom slip and fall when she visited. Our dresses drawers was broken we couldn't barley put anything of us up. I don’t have any pictures because overall the stay was terrible.
Stayed 6 nights in Jun 2022

10/10 Excellent

britni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Samantha

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
My room lock was broken; my only defense was to barricade myself in room with table pushed in front of door. This was completely unacceptable; I checked out with the agreement for a full refund. Expedia has NOT contacted me from my refund request, day of and day after reservation. Do not book this hotel, rooms are not as pictured.
Stayed 1 night in May 2022

4/10 Poor

Ray

Traveled with family
NO breakfast. Still giving bag. Pets not allowed. Supposed to be pet friendly. Pre registered. Multiple signitures needed
Stayed 1 night in May 2022

6/10 Okay

Tony

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy from highway traffic. Room had many unfinished repair projects.
Stayed 1 night in May 2022

2/10 Terrible

Phillip

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall poor experience
Stayed 1 night in Apr 2022

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Close to many restaurants
Stayed 1 night in Apr 2022

4/10 Poor

deloria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom toilet was very rocky and the tub/shower wasn’t to good. The was pressure for the shower was absolutely horrible! The bathroom was the worst of all! The bed was so hard didn’t get much sleep between the bed and the noise from the interstate.
Stayed 1 night in Apr 2022

8/10 Good

Shellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn't clean. TV didn't work good. Overall very disappointing. Very run down.
Stayed 1 night in Mar 2022

2/10 Terrible

Shannon

Traveled with family
Disliked: Staff & service
If you are staying for free you are paying to much
You get what you pay for & I paid too much. Beginning with check-in and having to stand outside to check-in trying to understand a young man talking through a mask and a window. TV all channels were fuzzy, not a big deal wasn't there to watch TV. Ice machine was broken (sign on it stating it was broken & go to front desk for ice) front desk person didn't know what I was talking about. Vending machines were broken wanted to grab a snack. This hotel is in desperate need of a remodel.
Stayed 1 night in Mar 2022

4/10 Poor

Rick

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Challenging Checkin on Cold Night
Reserved 1 king room nonsmoking. Property next to noisy freeway. Checked in through an outdoor window with Robert. Guests weren’t allowed in the lobby due to management’s concern about covid. I stood in 32 degree cold with wind, rain and sleet. Robert said all the king rooms were on the freeway side. Asked for room opposite freeway, $10 upgrade fee for 2 double beds non smoking. Arrived at room 248 which smelled like cigarettes. Contacted Robert about changing rooms. Had to go back to outdoor window where Robert was working, had to stand in cold and rain again. He gave me keys to new room 238. Keys didn’t work; door lights didn’t activate. Went back to outdoor window to see Robert again. He collects batteries and a screw driver and walks back to 238 with me. Screwdriver won’t fit the slot. Robert goes back to office to confer with manager. I stand outside 238 in the cold, wind, and rain (hallways are outside 😞). Robert comes back with keys to my new room 240, 2 double beds, nonsmoking, and we go inside. Room is acceptable. Later that night I smell cigarette smoke coming through internal ventilation system from another room. Overall very disappointed with condition of property and lack of access to lobby. Free advertised breakfast not available due to locked lobby. Please note Robert was very helpful and responsive handling a difficult situation not of his making. Don’t recommend this property because of this experience. It isn’t worthy of the Wyndham brand.
Stayed 1 night in Feb 2022

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Rosalin

Traveled with family
Disliked: Amenities, property conditions & facilities
I didn’t like thaw fact if no internet, room wasn’t clean, front desks worker isn’t friendly.
Stayed 1 night in Jan 2022

2/10 Terrible

Sue

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Noisy. Highway and neighbors slamming doors all night long
Stayed 1 night in Dec 2021

10/10 Excellent

Teka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checking in process was quick and easy
Stayed 1 night in Dec 2021

8/10 Good

Samuel

Liked: Staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Nikki

Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay again
Hotel is not nice and not clean. Towels and wash clothes were stained. Bed and bedding were low quality and comfort. Lobby was closed, continental breakfast was provided in paper bag through the checkin window.
Stayed 2 nights in Oct 2021

10/10 Excellent

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Cassandra, Viola

Stayed 1 night in Oct 2021

2/10 Terrible

Bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most disappointed stay, the room was disgusting. NEVER EVER STAY HERE!
Stayed 1 night in Oct 2021

8/10 Good

angel

Stayed 1 night in Sep 2021

4/10 Poor

Jane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor is not very clean. We booked 2 queen size bedroom for 3 people to stay in the hotel. The bed size is smaller than queen size beds. I believe there are 2 single beds rather than 2 queen beds. It's false advertisement. In addition, there are only 2 bath towels in the bathroom. Also, the toilet seat is not well attached to the toilet. It would become detached easily. I had to reattach the toilet seat several times. I would not recommend this hotel.
Stayed 1 night in Sep 2021
Response from Front Desk Manager on Oct 5, 2021
Thank you for taking the time to write about your stay. We apologize for the confusion with the bed sizes. We do not offer nor advertise "queen size bedrooms". We have King size rooms, with a king size bed. We also have Double size rooms, with 2 double size beds. Double size is closer to full size than queen size. We hope that helps to clear up the confusion. We look forward to better serving you in the future.

2/10 Terrible

Elsa

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alert health officials.
This hotel should be shut down. Disgusting.
Stayed 1 night in Jul 2021

2/10 Terrible

Pete

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Jamie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad very bad
The beds were very bad made noise when you moved. Lights want on and off. Asked for non smoking and got a smoking room. Shower were very slippery almost fall.ac didn’t work front desk very rude and didn’t listen to anything I had to say. I will never stay here again
Stayed 1 night in Jul 2021

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay
This is a disgrace to The Days Inn Brand. The room was filthy, there was no hot water at the bathroom sink-only cold. The bed mattress was old and squeaked horribly when you sat on the side. The bathtub was pealing on the inside of the tub. Buyer beware and DO NOT STAY THERE!!
Stayed 1 night in Jun 2021

2/10 Terrible

Randy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every room that was supposed to be non-smoking smell like an ashtray it was so late we had to go and take it because all the other hotels were booked we were very unhappy with the stay.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mold growing in a hole in the ceiling. Not clean!
Stayed 1 night in Jun 2021

4/10 Poor

Billy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't do it!
Even though we knew not to expect much, this was by far one of the worst hotels we have stayed. Bathroom was disgusting. Bed was the worst we have ever slept on. Coffee pot hadn't been cleaned in who knows how long. Wouldn't stay there again if it was free!
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Bugs, dirty, horrible roo.
Stayed 1 night in Jun 2021

2/10 Terrible

eliot

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience of my life
This was the most horrifying place I’ve ever stayed. This is not for overnight guests, this is transient housing. If it wasn’t so late at night on a cross country move I would have left. I honestly considered sleeping in our uhaul. It was beyond description bad. I am fairly low maintenance and just needed a decent place to sleep before another long drive. I feel traumatized by how horrible this was. Do not stay here for any reason!! Run!!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up checking out and going to another hotel. Worth the loss in money. I’ve stayed at Days INN many times with no issues but this one was bad. Very dirty and the “non smoking room” reeked of smoke. Biggest factor though was safety. We aren’t over the top nervous people but the people hanging around the hotel wasn’t the best. Especially since I was with my wife and kids. So we checked out immediately ate the loss and stayed at a Marriott. Had a great nights rest.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Horrible hotel- do not stay here. Room was filthy. Hotel was very difficult to find (GPS takes you to a completely different location). Fridge in room rattled all night and the toilet kept running, and there was a lot of noise in the parking lot so it was hard to get any sleep. Not only will I never stay at this hotel again, but I will never stay at a Days Inn again after such a truly horrible stay.
Stayed 1 night in May 2021

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures of rooms, front desk, breakfast area etc, were NOT what we viewed on Hotels.com. I took my 10yr old son to a ball tourney, it would’ve been nice to let him swim in the nice pool advertised, if one was on the property, we never found it. I checked in thru a drive thru window like banks have. It served the purpose, but even my 10yr old noticed it wasn’t what we looked at in the pics.
Stayed 1 night in May 2021

8/10 Good

Tharon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

4/10 Poor

Lornnia

Disliked: Cleanliness, property conditions & facilities
Not worth the pay
The room was smoked out to be a non smoking room. Roaches and dirty towel behind the bathroom door and went to brush my teeth the water was brown good thing I had bottle water. It was late at night after midnight and storming so no other option but to stay been driving over 9 hours
Stayed 1 night in Apr 2021

2/10 Terrible

Barbara

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
NEVER STAY HERE!!!!
This place is terrible. First of all it’s a motel with all room doors opening to the outside. There is no lobby open. I had to register via a man behind glass with a poor speaker. Parking was too far from my room door. Paint was so old it had been rubbed off the walls. The bed was too high for me to get onto. The only seating was a wheeled desk chair on nom carpeted floors. The chair rolled out from under me and I landed on the floor. While unhurt, I could not get up with nothing to pull myself up on. I called 911 for assistance. The firefighters who rescued me had to go to the on duty employee and get a key to my room. When I checked out two hours after checking in, the employee never even asked if I was okay. He only told me I couldn’t get a refund. Lousy room. Lousy service.
Stayed 1 night in Mar 2021

6/10 Okay

Marlo

Liked: Staff & service, room comfort
A very poor remodel was done, extremely shotty work however the bed and pillows were comfortable.
Stayed 1 night in Apr 2021

2/10 Terrible

Darlene

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst ever!!!!
I didnt get to stay because the hotel was false advertising. They are not handicap accessible. I had to waste my money and find another hotel because they couldnt accommodate my handicap mother
Stayed 1 night in Mar 2021

4/10 Poor

Joan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty floors
Stayed 2 nights in Mar 2021

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience ever
When we finally found the hotel because gps had us no where near it we got into the room only to feel kinda creeped out. It smelt weird and when i made it in the bathroom there was a hole in the ceiling that had leaked water al over the bathroom. Toilet wasnt clean hair was on it. We decided NOT to stay and we left and drove to Conway and stayed in a hotel there!
Stayed 1 night in Mar 2021