Suite, 1 King Bed, Accessible, Non Smoking | Cribs/infant beds, rollaway beds, free WiFi, bed sheets

Reviews of Econo Lodge Inn & Suites Pritchard Road North Little Rock

2 out of 5
Econo Lodge Inn & Suites Pritchard Road North Little Rock
5811 Pritchard Drive, North Little Rock, AR

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 513 reviews" "
Rating 8 - Good. 171 out of 513 reviews" "
Rating 6 - Okay. 98 out of 513 reviews" "
Rating 4 - Poor. 57 out of 513 reviews" "
Rating 2 - Terrible. 56 out of 513 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Alice

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were happy to get a reservation here during the eclipse without it costing an arm and a leg. The room was clean, and the bed was comfortable. It was quiet overall. The only problem we had was that when we returned to our room in the evenings, it smelled strongly of pot smoke. It seemed to be a feature of the ventilation. When we went out the last day, we left the bathroom exhaust fan running, and the room didn't smell. Either the fan solved the problem, or the smoker left. Either way, it was an improvement.
Stayed 4 nights in Apr 2024

4/10 Poor

Lindsay

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Employee behind front desk was playing a game on his phone not even focused on checking me in until I said something. The room was mostly clean, but had some guys long curly pubic hair on the tray with the ice bucket on it. So that was nasty.. and the shorter baggage cart had some extremely sticky mess on the handle bars where we have to touch it, to move it.
Stayed 1 night in Mar 2024

2/10 Terrible

Denise

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice however the room was old and not maintained. My husband complained of it being smelly.
Stayed 1 night in Apr 2024

4/10 Poor

Cenecthia

Disliked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Cassi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a non smoking room, when we checked in and got into the room it reeked of smoke, had an ash tray, and the fire alarm was covered with some sort of plastic film.. there was a dirty washcloth on the tv stand when we came in, very limited “bedding” a thin sheet that didn’t look clean and a thin decorative “sheet”. Pillows were tiny and not comfortable. The hot tub did not hold water.. kinda pointless to book a hot tub room.. being it was New Year’s Eve and we had reservations we just put our stuff in the room and left for the night. When we came back no one was at the front desk to ask about swapping to a non smoking room (what we booked) So we just dealt with it and went to bed. Feel like we got overcharged bc of the holiday for a room that wasn’t worth the normal rate. Do not recommend. Also in a horrible area for safety (even our Uber drivers told us to be careful)
Stayed 1 night in Dec 2023

6/10 Okay

SHERRY A

Disliked: Cleanliness
The property is not as pictured. Be aware. There was outdated, soiled and broken furniture laying all about the outside of the hotel. The room itself was not cleaned very well, as there were greasy handprints on the headboard, the mattress was hard as a rock,ńɓ hair in the tub, the microwave was broken, the LED lighting stripes around the hot tub are not in working condition and were visibly broken. The pool was obviously closed due to the seaon and lower temperatures. Upon checkout, there were several separate fees that showed up on my card, those have yet to be explained or returned.

8/10 Good

Personna

Traveled with partner
Liked: Amenities
Distance to Medical community routes a bit difficulty but a bit of Rest and Clean breathable environment
Stayed 2 nights in Dec 2023

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Please stay elsewhere! This hotel is in a very bad part of town, which makes you feel uneasy, especially if traveling alone. When I walked in, the entire hotel smelled like majijuana. My room was dirty. The sink was cracked, the bottom of bathtub was stained and rusted, and the toilet seat was broken. The tissue box in room was empty, and the room was dusty and looked like it hasn't been throughly cleaned in some time. Very uneasy and uncomfortable stay!
Stayed 2 nights in Dec 2023

8/10 Good

Kelvin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Joanna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Get in and get the hell out feeling hotel
Customer service when we checked in was great. The condition of the hotel was unacceptable. The floor had blood on it. The room itself was run down holes in the walls and looked nothing like the pics on site. Next morning staff knocked on door and unlocked door and tried to enter room before I could get to it. Thank god I had the slide lock on
Stayed 1 night in Nov 2023

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a perfect place to stay. clean, comfortable, and the staff was very nice. Great!
Stayed 1 night in Nov 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room and friendly atmosphere
Stayed 1 night in Nov 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

10/10 Excellent

Rolando J.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept.
Stayed 1 night in Oct 2023

6/10 Okay

Nacona

Liked: Cleanliness
I wish the deposit didnt take so long to get back
Stayed 3 nights in Oct 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

John, Spring

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big well appointed rooms.
Stayed 1 night in Oct 2023

8/10 Good

Bryan

Liked: Staff & service
The best late night hotel clerks.
Expedia and Hotels.com messed up royally in not providing my information to the hotel. The two desk clerks went above and beyond the call of duty to call their manager on one phone and Expedia on the other. Expedia customer service kept passing them around from one department to another, making them answer the same questions over and over until it was maddening. But Econo Lodge kept calm and refused to give up. After half an hour late at night they finally got them to send an email with my information back to the manager, who forwarded it to the desk, and I finally, FINALLY got my reservation. The desk clerks were magnificent.
Stayed 1 night in Sep 2023

6/10 Okay

Dixie

Disliked: Cleanliness
They was no pool and no breakfast.web said there was both
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Coty

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Xander

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Lisa

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelt like some had been smoking weed in it the bath room shower rod was broken and toilet leaked
Stayed 1 night in Sep 2023

2/10 Terrible

Alicia

Disliked: Cleanliness, property conditions & facilities
Upon my stay the room had a foul mildew odor. I told staff and was moved to another room that had a dirty towel left under the fridge. The hotel is next to a empty lot that has homeless people staying there night and day
Stayed 27 nights in Jul 2023

2/10 Terrible

Virgil

Stayed 2 nights in Jun 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place I Would Stay Here Again
This is an incredibly nice place for the price. They also have a working outdoor pool. There are security cameras and the hotel clerks are alert to any mischief in the area. The room was great and I would stay here again.
Stayed 1 night in Aug 2023

4/10 Poor

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
All I am going to stay, is if you can afford something else I’d book it… awful location!
Stayed 2 nights in Aug 2023

2/10 Terrible

Eugene

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Luz

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The room was dirty. The overall area is not a good place to stay. After my second night, I realized my door did not lock. I decided to check out early. I was placed next to a room where the person tried to open my door. Activity in the area was suspicious. Would avoid this area at all costs. The locked door signs were opposite of the actual locked door. Bedding had burn cigarette marks. The room smelled terribly even though it was a no smoking room.
Stayed 3 nights in Jul 2023

4/10 Poor

Jennifer, Deltona

Disliked: Cleanliness, property conditions & facilities
The hotel smell was terrible. There was so much incense that it was unbearable. The linens were dirty and the exterior of the building was not maintained.
Stayed 1 night in Jun 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for two nights. No complaints. Easy access tp interstate. No food service. Friendly staff. Would stay there again
Stayed 2 nights in Jul 2023

8/10 Good

Shawanna

Stayed 1 night in Jul 2023

4/10 Poor

Christy

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2023

4/10 Poor

connie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is in a very rough area. Our room had vinyl floors, which was nice, but the room stunk of mold. When I asked for another room, they told me I had the best room. This was before I had even told me which room, I was in. So I guess all the rooms stink of mold. I could not sleep; the smell was so bad. I will never stay at an Econ Lodge again.
Stayed 1 night in Jul 2023

8/10 Good

Alanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Yvette

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was good but the property need new curtains. The bed was the most uncomfortable bed I ever slept in in my life. The area around the property was a mess. Burn holes on the blankets. It was for people experiencing homelessness not travelers. I was very disappointed with my last two stays. I really wish I could get my money back. My back is hurting we just drove 2400 miles to sleep on a mattress that didn't have a box spring. .I am very disappointed with your contracts
Stayed 3 nights in Jul 2023

2/10 Terrible

Jon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Hotel
This was the worse hotel ever. Needs cleaned and exterminated. Roaches everywhere. NEVER stay here again. Another guy checking out wanted a refund for the same reason, was denied! I feel like I need mental help for bringing and subjecting my family to this place. The reviews, which I used to judge wheather or not to stay here, were lots of lies. Im sure the staff write good reviews of this place in between customer complaints. We had a wakeup call at 2 am and the manager beating on the door for their luggage rack. Really? Who does that? Take my humble advice, DONT STOP HERE! The towels were dirty. The bed sheets flipped inside out, probably to get double uses out of sheet.
Stayed 1 night in Jun 2023

2/10 Terrible

Kozy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the person staffed at the front desk was not accommodating nor respectful whatsoever
Stayed 1 night in Jun 2023

4/10 Poor

Terry

Traveled with family and small children, Business traveler
Disliked: Cleanliness
I was paid for a non smoking room and got a smoking room plus the room wasn’t very clean at all the sheets had burn holes all in them
Stayed 1 night in Jun 2023

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A skip for accessibility needs.
Two part review: For those who need the accessible room, the bathroom is a disaster. The shower area is one you can roll or walk into. There is no lip to step over or avoid. However, that means water goes onto the main floor to make it extremely slippery. No drain in the main bathroom. We used the extra towels to sop up the overflow. Very poor design. **Not the fault of the staff** Making this my review for other people looking for accessible rooms. Staff was great, courteous, the room was very clean! Easy to get to off of I-40.
Stayed 1 night in Jun 2023

10/10 Excellent

Alta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised at the condition cause past reviews weren’t good. Newly renovated. The smoke detector did go off at 1:30 in the morning for no reason and woke us up, and the neighbors, but all was fine
Stayed 1 night in Jun 2023

2/10 Terrible

Jackie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel itself was horrible. Curtains were pulled down, sheets stained, holes in the wall, black spots on the towels. But for the price I guess you couldn't expect too much. The hotel worker was great. Very professional and friendly and was very understanding to the fact that the hotel was not the best fit for my stay. Salute to the staff that worked that day.
Stayed 1 night in Jun 2023

6/10 Okay

John chan

Business traveler
Liked: Room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Courtney

Disliked: Cleanliness, property conditions & facilities
Didn’t seem like a good area of town. The room was clean and the bed was comfortable.
Stayed 1 night in Jun 2023

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Roads around the property are bad and poorly marked, limited dining in the area, room in bad disrepair and had to call motel in morning (while in motel office) to check out, won't stay there again!
Stayed 1 night in May 2023

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The good is….Overall experience was good. Staff was courteous and helpful. Room was clean. The bad was… pillows are extremely hard and too bulky, room above us had a big dog that kept barking up until about midnight and sounded like horses running back and forth. The area outside was trashy and cluttered in some areas and there was a lot of stray people that were gathered in groups hanging out around the building in front and around the back that appeared to either be homeless or possibly drug addicts. This made us uncomfortable as to whether or not the area was safe to be in. Something should be done through law enforcement to keep this area free from these people gathering around these businesses. We were very uncomfortable seeing so many people hanging out around the hotel.
Stayed 1 night in May 2023

2/10 Terrible

Jessica

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I had been there a few days and went to book another night and the guy at the desk asked me about a dog which I didn’t have and then the next day I wanted to pay for another night and the same guy asks about how many ppl in my room which is fine I’ll pay the difference if you’re gonna give me a bigger room but I will not pay extra for the same size room and on top of that the room smelled like mildew, I just was trying to stay there because of the cost..
Stayed 1 night in May 2023

2/10 Terrible

Jessica

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was clean and fresh when you walk in , but once you u lock the room door and walk in it smells like mildew really bad.. There was this one Indian guy there that was so rude that I had to go off on him! I will never go back to Econlodge on Pritchard!
Stayed 2 nights in May 2023