Ratings based on 459 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very courteous and attentive staff.

Posted May 27, 2015
Pros: Great service.
Very courteous and attentive staff. The service was also great. Having a complimentory breakfast and happy hours is a great convenience.
2 out of 5
by A verified traveler

Over priced and over aged.

Posted May 26, 2015
Pros: The staff down stairs at the meals were fantastic. Horace was there the whole weekend and was wonderful!!!
Cons: Some updating needs to be done. House keeping needs to improve.
We got our room for $106 a night before taxes. For this price we would expect the Embassy Suites to really be nice. This was not the case. Our bathroom had no ventilation. Our shower head would not mount on the wall. Our furniture in the front is aged and in need of updating. We stayed three nights and didn't get maid service the first day. Overall I think the hotel is a little aged for the price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Huntsville , AL

Good location close to shopping and restaurants

Posted May 25, 2015
Pros: The hot breakfast and evening snacks were delicious they made the hotel experience special.The breakfast staff was excellent very friendly.
Cons: The parking during check in could be improved it is too limited.
Location: The location is close to main highways , restaurants, gas stations and shopping.
We had a very pleasant experience at the Embassy Suites Little Rock , the hotel room was very clean and check in and out was fast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Nice Suite Hotel

Posted May 6, 2015
Pros: Hotel was in a nice location with many restaurants and shopping nearby. The suite room was large enough for 3 adults and 1 infant with two queens and a pull out sofa. The full breakfast that was included was great. the hotel has a bar a grill with a nice selection of meal options with large screen TV's and a full bar. They offer room service that was fast and good. The staff was very friendly and helpful. We had a stopped drain in the shower and they sent someone immediately to take care of the problem. They offer a meet and greet with free drinks and snacks in the afternoon. Cons: The hotel charges for your internet connection 10 dollars a day. The hotel also charges you for parking 10 dollars a day for parking garage and 5 dollars a day in the outdoor parking area. The bathroom could use some updating and there was some mold present and again the drain was stopped when we arrived and would not drain. The air conditioner had us with either way too cold or way too hot with a system that did not have a temperature gauge but a low med high fan setting and hot to cold switch.
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a good experience

Posted May 4, 2015
They were very busy at check in but because of the long wait they adjusted the cost.
3 out of 5
by A verified traveler

Not Like Other Embassy Suites

Posted Apr 23, 2015
Pros: Nice location
Cons: Parking and give people complimentary internet.
Location: Shopping and eating nearby
Charged for internet and parking. So I parked out on the street and still received a bill for parking. Who charges for internet??
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2015
The hotel was great with excellent customer service, delicious hot breakfast, and relaxing lounge area. The only drawback was the children noise from the room next door. Overall, it was great place to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth

Hotel

Posted Apr 13, 2015
It was a nice, hotel I would stay here again. The breakfast was great
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
Nice place. A little dated. Toilet flush stuck and had to be jiggled each time. No coffee supplies in the room. But besides those couple of rare oversights, a nice place and great location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sherman, TX

Nice hotel not to far from things to do

Posted Apr 6, 2015
The whole staff was extremly nice. It made for an enjoyable stay. the hotel was nice and clean and breakfast was great. I would recommend this hotel to anybody.