Ratings based on 726 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Sep 8, 2014
Shower curtain on backwards. No closet. No ironing board. Iron, but no ironing board?! Had to call room service AND front desk twice....because it rang forever on the first attempts. Oh, and toilet was not functioning very well at all. Very disappointed. I usually love staying there. This trip was a bust :(
3 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Pricey!!!

Posted Sep 8, 2014
Nice hotel beautiful view of city from room but my tub didn't drain and the temperature of room was hot I adjusted thermostat and it didn't help area was great and did a little sight seeing
2 out of 5
by A verified traveler

Posted Sep 2, 2014
Cons: Waited 30 minutes for valet to bring car. Does not offer in room movies. Restaurant prices very high .
Food priced too high, valet parking a nightmare, no on site parking, no in room movies, about 20 t.v. channel choices.
Comment from Hotel Management
Sep 4, 2014 by erica, Hotel Management
Thank you for your feedback, we appreciate your comments as we are working hard to become a better hotel that provide outstanding service
4 out of 5
Recommended
for Everyone
by A verified traveler

Lot of Bang for the Buck!

Posted Aug 13, 2014
My husband and I were looking for a weekend getaway. This was a great fit. It is close to activites downtown and the room upgrades were really nice. The hotel bar not cozy at all. The lobby in general lacked any appeal, but there is some many places to choose from close not a big issue. Overall good experience.
Comment from Hotel Management
Sep 3, 2014 by erica, Hotel Management
THank you for your feedback
4 out of 5
Recommended
for Couples
by A verified traveler

Will be excellent once renovations are complete

Posted Aug 11, 2014
Pros: Location, convenience. Rooms were very new and modern
Cons: Air conditioning in room did not cool off room until early morning. It blew semi cool air all night despite being set on 66. It was hot and humid out.
Location: restaurants, bars, and music venues.
The interior is getting quite a facelift so there was a lot of construction in the lobby area. Staff was nice and polite. Called to have my car readied by valet and still had to wait twice.
Comment from Hotel Management
Sep 3, 2014 by erica, Hotel Management
Thank You for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from Conway, AR

Very nice

Posted Aug 5, 2014
We really enjoyed our stay. The bed was very comfortable, plenty of TV options, close to plenty of restaurants and great views of the river. Only thing I didnt like was the lack of a refrigerator.
5 out of 5
Recommended
for Everyone
by A verified traveler from y

Beautiful view... Awesome room!!!

Posted Jul 8, 2014
My husband and I stayed here for our honey moon. The room was very nice and clean and the views were gorgeous.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond VA

Downtown LR

Posted Jul 7, 2014
They are doing lobby construction that is the only reason I gave them a four. But it looks like it will be really nice when they are done.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Beautiful hotel close to Verizon center

Posted Jun 25, 2014
It was great! Staff excellent. Never been there and was treated exceptionally well. Helpful and even shuttled us to and from concert. Young lady Stefanie at counter, unbelievably nice. Well come back again.! Thank you
4 out of 5
Recommended
for Business Travelers
by Ken from Louisville, KY

Very nice hotel with Friendly staff

Posted Jun 20, 2014
Pros: Well appointed, friendly staff.
Cons: Internet
Location: Location in the center of the business district with plenty of surrounding activities
I had a deluxe room. Very comfortable and welll appointed. Staff was very helpful and friendly. The downside for the business traveler is the painful slow internet connection. A modern hotel well appointed at the higher end of the price spectrum should have a more robust connection. I paid for "higher speed" access and it was poor.