Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Terrible

Posted Jul 28, 2015
Terrible, experience, dirty, staff very unpleasant
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2015
It was okay. This hotel can sure use some updating.
3 out of 5
Recommended
for Everyone
by A verified traveler

Could have been better.

Posted Jul 7, 2015
It started off on a bad note when the refrigerator in our room didn't work and we didn't realize it. We had a two-night stay, and with the exception of the bed being made and the trash being taken out, you would have never guessed the housekeeping had been there.
3 out of 5
Recommended
for Families
by A verified traveler from Kansas City

Our Stay

Posted Jul 6, 2015
Pros: Close to highway
Cons: Better breakfast
Location: Near food restaurants
This place is right off the highway. Close to Walmart,gas and food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
everything was fine. Rooms are clean and nice. Elevator is very slow. good location plenty of stuff nearby
1 out of 5
by A verified traveler from W

Worst hotel ever

Posted Jun 22, 2015
booked my room last minute for fathers day (on thursday). I called the hotel right after I booked it online to ensure everything would go smoothly when I arrived since it was so last minute. The lady on the phone assured me I was all set. After work on Friday I set out for Arkansas and called and told the hotel that I would be late but that I was coming. Halfway there, I got a call from the hotel asking if I was still coming because they had ran my card and it declined. (Keep in mind I had already called and told them I would be late and that my dad would be paying for the room the next morning and they said it would be okay and I didn't not authorize them to run my card) so after we get that squared away I receive another phone call asking if I am still coming. My drive was only a 4 hr drive and by this point I'm getting tired of them calling. I finally arrive at the hotel and check in. I'm laying in bed ( @1am) and get a phone call on the hotel phone and when I answer it the clerk at the desk (arlinda) says that since I didn't have a form of payment I would need to go to an ATM or call someone otherwise I couldn't stay there. She also added that "she wished I would've been more upfront" (Keep in mind I had spoke to the hotel 3 or 4 times before I even got there). The next morning as I was trying to make sure I had a place to stay that night... they tell me that I didn't have a reservation (because apparently they cancelled my reservation the night before and didn't tell
2 out of 5
by A verified traveler from Conway, AR

Nice bed...bad breakfast!

Posted Jun 4, 2015
Got off the elevator to a moldy smell, but it didn't carry into the room. If we stayed in the room...nice hotel. At breakfast, they were clearly poor hosts. Had to wait for coffee, and they were out of waffle mix with an hour left. Tried to tell the staff, but lack of English speaking staff makes that hard. And makes me furious because I expect breakfast staff in the US to understand and speak fluent English. Other staff...not so much. After 4 days, they still have the hotel bill pending even though I paid in full through Expedia. Wouldn't stay here again!
1 out of 5
by A verified traveler from Atlanta

Save Your Money and Sleep in Your Car

Posted May 25, 2015
Staff was indifferent. Overall cleanliness of room was horrible. Floor hadn't been vacuumed, hair in the shower and sink. No soap or shampoo in the bathroom. Vanity mirror was broken, door frame to bathroom was rusted. House keeper walked into my room without knocking or announcing Next time you find yourself in Conway needing a hotel, go anywhere but there!
3 out of 5
by A verified traveler from Austin

Correct room was not available.

Posted May 15, 2015
Only available substitute room was called a queen suite with sofa bed. It was just a regular room with a half wall divider and sofa bed instead of a queen. TV didn't work but was fixed promptly. Staff was friendly and helpful and room was clean. This stay was not up to par with previous stays at this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted May 15, 2015
Was clean and comfortable. The breakfast was not so great, the toaster didn't work so we asked for assistance. The employee assisted us but was not friendly at all.