Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
Recommendedby Samantha from Maumelle
very disappointingPosted Sep 3, 2013 on Hotels.com
I originally booked two adjoining rooms through Hotels.com but when I called the hotel to confirm this and get our room numbers I was told they do not offer this witb Queen sized rooms. They then told me we could have a bigger room and quoted a price but had to wait until the manager got there to fix everything. I called the manager and was told the room was already booked and there was nothing they could do for me. When we got there to check in nobody was at the front desk. It took 15 minutes before someone came to check us in. We needed extra bedding and again nobody was at the front desk. It took 10 minutes before we were helped. The next day we go to check out and one of our vehicles was broken into. We will not be going back to this hotel.
for Overnight Stay Before Destinationby A verified traveler
Great stop along the way!Posted Jul 23, 2013 on Hotels.com
Room was clean and desk attendants were helpful. The pool was clean and felt great after a long drive. I would stay here again.
for Overnight Stay Before Destinationby Mikemike from Chicago
forget about it...Posted Jul 9, 2013 on Hotels.com
Where do i begin? 1st the room smelled like smoke but all the rooms smelled like that. Good thing my wife sprayed with perfume. The hot tub didnt work and there was no fitness room. The website said there was. And the overall feel of the room was generic and not exactly clean. But the front desk she was nice so i dont blame her that much. Its one of those hotels that you just dont get what you see in those internet pics. The breakfast was ok. So for now on the Holiday Inn Express for my family. yea alittle expensive but wont have any of these problems. Live and learn man but dont go here unless you dont care where you lay your head at!!!
for Everyoneby A verified traveler
Nice hotel near our business areaPosted Jul 2, 2013
Pros: Staff was very nice and very accommodating.
Location: Several good fast food restaurants nearby
This hotel met and exceeded our expectations. Was in a good location for our trip purpose,
for Overnight Stay Before Destinationby A verified traveler
Posted Jun 22, 2013 on Hotels.com
for Everyoneby Amanda from jacksonville, NC
Do Not Reccomend for Extended StayPosted Jun 18, 2013
Pros: This hotel was pet friendly and didnt charge extra for my dog to stay with us.
Location: There is a local pizza restaurant within walking distance.
When I pulled up, there were men in lawn chairs, drinking beer in one of the shady parking spaces. For some, this would describe their ideal beginning to a hotel stay, but traveling with a small child, I didn't feel comfortable with the party atmosphere. The hotel staff member was very polite, though he had to come from his spot in the breakfast area, where he was hanging out with a friend, to come and check us in. The bathroom was clean but the tub had staining and the lights were very dim which gave the bathroom a very dingy feel. Overall, I wasn't very impressed. This is one of those hotels that at the end of a long drive would be ok to stay at, but I would wouldn't Reccomend staying here for an extended period of time..
for Everyoneby A verified traveler from oklahoma
overall okPosted Jun 16, 2013
Pros: price, room was clean
Cons: Staff needs some more training
Location: nothing really good
For the price the hotel was good. I checked in at 9:30PM at night and the staff was friendly but they appeared to be socializing with friends in the lobby and were not dressed in any sort of uniform so it was difficult to make out who worked there. The following morning we were told breakfast was from 6-9 and we got there at 8:30AM. There was still lots of food left and it was good however, right at 9:00 we were still finishing up as I have two small kids who eat slow and the staff came in and turned the TV off and shut the lights out on us. It was rude and so we took our plates to our room. The hotel was clean but I don't think I would stay here again with so many interesting things happening with the staff.
for Everyoneby A verified traveler from Dallas, TX, USA
Good hotel for the pricePosted Jun 10, 2013
Pros: Complimentary breakfast, staff
Cons: stale cigarette smoke smell in room
Location: Easy to find
The hotel was clean and quiet. The complimentary breakfast was great and really made our morning easier. Quick and easy check in and a friendly staff. Should we find ourselves in need of a hotel in this area again, we'll be staying here!
for Personal Eventby Ryan from Maumelle, AR
Terrible experiencePosted May 14, 2013 on Hotels.com
This was one of the worst hotel experiences we have had. To start, at check-in the front desk person was rude. We requested a non-floor room away from the lobby, and of course we got the ground floor room closest to the lobby. When I asked about switching she would not even check to see if there were others available and just said, "It's going to be noisy and there's nothing we can do about that." As for the "free breakfast", you will be better off walking across the street to Waffle House or McDonalds. The food was cold and stale. The "coffee" was more like coffee flavored water and the "hot water" for tea was cold. In the middle of the night there was some kind of alarm that went off and woke us up. After that thanks to our noisy neighbors we could not get back to sleep easily. As for the room, it was a non-smoking room but still smelled like smoke. At check-out we told the front-desk lady about all of this and she at least apologized. We asked her to have the manage, who was away, call us so we could talk to her about all this but we never heard from her.
for Everyoneby Lonnie
needs helpPosted May 5, 2013
Location: Close to Little Rock
The hotel was taken over by a crew working on a near by oil splill and they were loud late into the night.The hotel did not know how to control them or did not wont to.The whole hotel stunk like oil and did not seam to be clean.