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Reviews of Comfort Inn & Suites North Little Rock JFK Blvd

2.5 out of 5
Comfort Inn & Suites North Little Rock JFK Blvd
110 E Pershing Blvd, North Little Rock, AR

Reviews

8.4

Very Good

Rating 10 - Excellent. 403 out of 874 reviews" "
Rating 8 - Good. 296 out of 874 reviews" "
Rating 6 - Okay. 106 out of 874 reviews" "
Rating 4 - Poor. 43 out of 874 reviews" "
Rating 2 - Terrible. 26 out of 874 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bj

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. Thanks to friendly and efficient staff at check-in. Thank you!
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Bj,We are delighted to hear that you enjoyed outstanding customer service during your stay with us. Our team works hard to provide a welcoming experience for all our guests. Your appreciation means a lot to us. Thank you for choosing to stay with us!

6/10 Okay

Doris, Tacoma

Traveled with group, Business traveler
Liked: Staff & service
I liked the location. Carpet needed vacuuming & cleaning. There"s painted over mildew on ceiling of shower.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Doris,We appreciate your feedback regarding our location. Rest assured, our team will address the areas you mentioned to enhance the guest experience in the future. We hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

adgie Coppage and Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to others excellent place to stay
Stayed 3 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello adgie Coppage and Jerome,We are delighted to hear that you had an excellent stay with us. Your recommendation means a lot to us, and we hope to welcome you back soon for another wonderful experience.

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable beds! Clean and easy to get to.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Erin,We are delighted to hear that you found our beds comfortable and enjoyed our convenient location. Your feedback is valuable to us, and we hope to welcome you back in the future for another pleasant stay.

8/10 Good

Marty

Traveled with family
Liked: Staff & service
Hotel was fine, slightly above average. Very difficult to access I-20 from this area. Definitely a challenge!!
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Marty,We regret to hear about the inconvenience you faced accessing I-20 from our hotel. Your feedback is valuable, and we appreciate you sharing your experience with us. If you have any further comments or need assistance, please do not hesitate to reach out.

10/10 Excellent

Kimberly, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Kimberly,We are happy to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.

2/10 Terrible

Kelley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THERE WAS NO HOT WATER IN THE MORNING TO SHOWER!!!!
Stayed 1 night in Mar 2024
Response from bob on Mar 8, 2024
I am sorry to here about issue regarding to hot water. I hope you would have informed to front desk about this issue, then we would have took immediate action to provide resolution.

8/10 Good

Michael

Traveled with family
Check-in was easy, front desk personnel were nice and helpful. Room was good, breakfast was fine, nothing special but adequate. We overall would stay there again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Michael,We appreciate your kind words regarding our smooth check-in process, friendly staff, comfortable rooms, and satisfactory breakfast offerings. It's wonderful to hear you had a positive experience and we look forward to welcoming you back in the future.

8/10 Good

Lynne, Santa Fe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice beds
Stayed 1 night in Feb 2024
Response from Manager on Mar 7, 2024
Hello Lynne,We're delighted to hear you found our beds comfortable during your stay. Providing a restful night's sleep is a top priority for us. Should you have any further feedback or inquiries, please reach out to our management team directly. Thank you for choosing to stay with us.

6/10 Okay

Trevand Lowery, bklyn

Stayed 3 nights in Jan 2024
Response from Manager on Feb 15, 2024
Hello Trevand Lowery, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and want to ensure we address any issues you may have encountered. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Donna, Longview

Traveled with partner
Liked: Cleanliness
The guy at the desk just did the minimum-no extra. Asked him to make coffee after it had run out and it was awful, grounds in it. The breakfast is basic - egg “patties” biscuits and what looked like microwaved sausage patties, so don’t expect a lot. They did have waffles available. Overall, clean but basic, it suited our needs for the night.
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Hello Donna, Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience you experienced during your visit. We appreciate your comments and will address these concerns with our team to ensure we provide a better experience for our future guests. We are glad to hear that our hotel met your needs for your one-night stay. If there is anything else we can assist you with, please don't hesitate to reach out to our management team directly.

2/10 Terrible

Cha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from bob on Jan 16, 2024
Hello,I am very sorry for inconvenience you may have suffered on your stay, Please describe in brief so hotel will know and take necessary action

6/10 Okay

Cheryl

Stayed 4 nights in Jan 2024
Response from Manager on Feb 2, 2024
Hello Cheryl,We sincerely apologize if your stay with us did not meet your expectations. We value your feedback and would appreciate it if you could kindly contact us directly to provide more details about any issues you experienced, so that we can address them promptly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

8/10 Good

Messina

Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Messina, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 Poor

Sheldon

Traveled with partner
Disliked: Staff & service
very poor front desk people all around on check in and check out they could care less about the customer
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Sheldon, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during check-in and check-out. We strive to provide excellent customer service and we regret if we fell short of your expectations. We appreciate your comments and will share them with our team for improvement.

10/10 Excellent

Crystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. Keep up the great work.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Crystal,Thank you for your kind words about our welcoming and friendly staff. We strive to create a positive experience for all our guests and we're glad that you felt well taken care of during your stay with us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property was decent for the price. My room smelled like raid spray. The walls are very thin. You can hear people talking and banging noise from the walls. I don't know why they put everyone close together, when hotel was not full.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Joy, Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize for any inconvenience caused. We take cleanliness and room odor very seriously, and we will address the issue with our housekeeping team. We understand that noise can be disruptive, and we apologize for any disturbance. We strive to make improvements based on guest feedback to enhance future stays.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 22, 2023
Hello Kathryn,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

10/10 Excellent

Arman

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Manager on Nov 24, 2023
Hello Arman,We are delighted to hear that you had an magnificent stay with us! We appreciate your positive rating and we hope to have the pleasure of welcoming you back soon for another perfect experience.

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfy and check in was quick and easy
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Sue,Thank you for your positive feedback on our comfortable beds and efficient check-in process. We strive to provide a seamless experience for our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is excellent but the area is very Urban and a bit loud with the highway
Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Ricardo,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the noise from the nearby highway. While we understand that urban areas can sometimes be noisy, we do our best to provide a comfortable experience for all guests. We apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Mary Lee Gabrielle

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo female traveler with a cat, I felt safe here. I was originally supposed to stay at the Red Roof Inn or some other motel in North Little Rock but I arrived after dark and the vibes were OFF. Lots of sketchy lodging in this area but finally finding this place was sweet relief. Bed was comfortable, staff was friendly, got to park right outside my window, there was both shampoo and conditioner in the room and even some hot free breakfast options. If you’re passing through Little Rock I’d recommend staying here. I had to backtrack on my route 10 mins to get here but it was worth it and the extra $20 or whatever the difference was. Thanks!!
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Mary Lee Gabrielle,Thank you for choosing our hotel as your safe haven during your travels. We're glad you enjoyed our comfortable beds, friendly staff, convenient parking, and complimentary breakfast. We appreciate your recommendation and hope to welcome you back in the future. Safe travels!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Dear Guest,Thank you for your amazing rating! We are delighted you enjoyed your stay with us. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 19, 2023
Dear Guest,Thank you so much for your exceptional feedback! We strive to provide an outstanding experience for our guests. We hope to welcome you back soon!

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Nice hotel.
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hi Helen,We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 Excellent

Susan

Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Susan,Thank you for your exceptional rating! We are thrilled to have exceeded your expectations. It was our pleasure to serve you, and we hope to welcome you back soon for another outstanding experience.

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 11, 2023
Hello Jonathan,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Saturday night stay
Very clean and comfortable. Our granddaughter commented on how nice the lobby smelled when we entered. I I agreed. Surprisingly quiet for a Saturday night. Rooms seem to be pretty well insulated. Breakfast was very adequate - typical hotel breakfast fare. We would definitely stay again.
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Marjorie,Thank you for your kind words! We're delighted to hear that you found our hotel clean, comfortable, and quiet. It's great to know that our breakfast met your expectations as well. We look forward to welcoming you back for another enjoyable stay!

6/10 Okay

Thomas

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Thomas,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Ronald

Traveled with family
Good basic hold. Rooms nice and Breakfast good
Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Hello Ronald ,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

Joseph, Knoxville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the hotel is nice quiet and clean
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hi Joseph,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 Excellent

Derek

Stayed 1 night in Sep 2023
Response from Manager on Sep 19, 2023
Hello Derek,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to place to stay.
Stayed 4 nights in Sep 2023
Response from Manager on Sep 14, 2023
Hello Cheryl,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope you will return so that we can provide you an even superior experience.

2/10 Terrible

Willie

Traveled with family and small children
Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on Sep 14, 2023
, Hello Willie, It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Marty

Traveled with family
The owner/manager of this property needs to put more effort into maintenance. Otherwise, this property is fine.
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hi Marty,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

6/10 Okay

Talon

Traveled with partner
Liked: Staff & service, amenities
It was a good place for 1 night stay. Wasnt really busy so its quiet and its very convenient being right off I-40. Our tv wasnt working but i didnt worry about it, breakfast was alright. Not alot of options but definitely any hotel waffles are good.
Stayed 1 night in Sep 2023
Response from Manager on Sep 8, 2023
Hello Talon, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023
Response from Manager on Sep 4, 2023
Hello Kelly,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 Okay

Doris

Traveled with family
Well I can't say if it was good or not. Well we didn't get to stay. Grandbaby had to have emergency surgery. So, stayed at the hospital alright. Checkout time was in a few hours. So, the man at the deck said he would have gladly changed. But I had paid you all. But,it was my fault, I should have paid the security deposit.
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hello Doris,Thank you for being a valued guest and for providing us the feedback regarding our security. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Good

Norinne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello Norinne,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, pretty nice place. Internet was very slow though.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello Brian,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

4/10 Poor

Andrew

Traveled with partner
Disliked: Amenities
We picked this hotel because it had an outdoor pool and it was hot that day. The pool was filthy. Hadn’t been cleaned in quite some time. There was garbage and leaves on the floor of the pool as well as floating throughout it. The pool deck was equally dirty. It also hadn’t been swept or cared for in some time.
Stayed 1 night in Aug 2023
Response from Manager on Aug 25, 2023
Hello Andrew, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

8/10 Good

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean rooms, wonderful staff. Nice that it is next to police department, the area next door is sketchy so don’t leave anything in your car.
Stayed 1 night in Aug 2023
Response from Manager on Aug 15, 2023
Hello Erin, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 Good

James

Stayed 2 nights in Aug 2023
Response from Manager on Sep 1, 2023
Hello James,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023
Response from Manager on Aug 11, 2023
Hi Skylar,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

6/10 Okay

Teddy

Stayed 1 night in Aug 2023
Response from Manager on Aug 7, 2023
Hello Teddy,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Deborah S.

Stayed 1 night in Aug 2023
Response from Manager on Aug 7, 2023
Hello Deborah S.,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Deborah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looked clean & smelled clean. Staff courteous. Rooms large, decorations lovely & modern
Stayed 1 night in Aug 2023
Response from Manager on Aug 4, 2023
Hello Deborah,Thank you for sharing your experience with us. We appreciate the input referring to our staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Loreen

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The day shift front desk on Monday were great they help up with a birthday party for my young grandson great Staff
Stayed 2 nights in Jul 2023
Response from Manager on Aug 5, 2023
Hi Loreen,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

2/10 Terrible

SARAH

Stayed 1 night in Jul 2023
Response from Manager on Aug 25, 2023
Hello SARAH, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

Brooke

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bathroom very clean. Beds very comfortable. Bedspread was torn. Front desk clerk seemed annoyed with my question about finding dinner. Also key cards wouldn't work getting in room, then again after breakfast either. Breakfast was good, very clean, and the lady attendant was very nice!!
Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello Brooke,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our breakfast and your insights regarding our front desk. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.