Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not as nice as the picture.

Posted May 21, 2014
Pros: Nothing.
Cons: Everything.
The picture online looked like nice place, it wasn't. It served it's purpose, but was not what I expected.
Comment from Hotel Management
Jul 5, 2014 by sandra, Hotel Management
We are sorry for the inconvenience. We strive to do our best and hope to increase the quality to meet all of our guests standards. Thank you, Super 8 in Jacksonville
3 out of 5
Recommended
for Everyone
by Min from Texas

nice hotel with good breakfast

Posted May 21, 2014
Pros: great variety of breakfast
Cons: heater needs to be replaced.
Location: wal-mart is just next to the hotel.
nice hotel with good breakfast, but heater has problem - dare not turn it on as it smells badly.
Comment from Hotel Management
Jul 5, 2014 by sandra, Hotel Management
Min, I hope you were able to inform us while the problem occurred to where we were better able to assist you. We are sorry for the inconvenience and we hope to see you again. Thanks, Super 8 in Jacksonville
4 out of 5
Recommended
for Everyone
by A verified traveler from okc. ok

Late stay

Posted May 17, 2014
Room smelled a little line smoke still. But most older hotels that used to allow smoking in all rooms still do. But not to bad.
Comment from Hotel Management
Jul 5, 2014 by sandra, Hotel Management
Sorry for the hint of smoke in the room. We will look to tarnish all smoke smells in our non-smoking rooms. Thank you for the comment and we hope to see you soon. Thanks, Super 8 in Jacksonville
5 out of 5
Recommended
for Families
by Micki from Jacksonville Ark

great

Posted Feb 3, 2014 on Hotels.com
We had a wonderful time!! One front desk person was rude, but when told to the manager she fixed our issues. We will most definitely use this same hotel again. Overall very fun the pool was great!!
Comment from Hotel Management
May 17, 2014 by sandra, Hotel Management
Dear Micki, We thank you for taking the time out of your busy schedule to give us a positive review,Please note feedback such as your helps continue to focus on making each and every guest experience the best it can be. We look forward to sserving your future lodging needs and making your stay even better,again thank you so much for the great survey.Thanks again !!! Sandra
5 out of 5
Recommended
for Overnight Stay Before Destination
by Big Al from UK

Great hotel for a stopover

Posted Sep 12, 2013 on Hotels.com
The only criticism of the hotel was the limited exercise equipment, some of which was broken. Our room was very large and well equipped an extremely clean. The recommended restaurant to eat is the local Dales which is as good if not better and all the reviews suggest. It is a place to eat when you are close to starvation, the portion sizes were huge.
Comment from Hotel Management
May 17, 2014 by sandra, Hotel Management
Dear Al, Thank you for the choosing Super 8, while you were in Jacksonville, we hope you choose to stay with us again, next time you are in our area. We appreciate your flattering review GM.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 11, 2013 on Hotels.com
Comment from Hotel Management
May 17, 2014 by sandra, Hotel Management
Dear Guest, We look forward to serving your future lodging needs and making your stay even better,again thank you so much for the great survey.Thanks again !!! Sandra
2 out of 5
Recommended
by A verified traveler

Posted Jul 26, 2013 on Hotels.com
NO INCOMING CALLS TO ROOM. MISSED ALOT OF CALLS FROM HOME!
Comment from Hotel Management
Jul 5, 2014 by sandra, Hotel Management
We are sorry to hear that you did not receive phone calls in your room. We hope our staff was made aware of the situation as it occurred. We hope to see you again at the Super 8 in Jacksonville and to better assist you. Thanks, Super 8 in Jacksonville
4 out of 5
Recommended
for Families
by Judith from Jacksonville, AR

Call ahead

Posted Jul 14, 2013 on Hotels.com
You might call ahead because the pictures of the hotel are NOT updated. I needed a spa and there wasn't a spa unless you got one in the room. The indoor pool showed a spa next to it but that wasn't true so could have stay closer to the family if there wasn't a spa...
Comment from Hotel Management
Jul 5, 2014 by sandra, Hotel Management
We will look into the photos posted online of our Super 8 here in Jacksonville and update the photos accordingly. Thank you for the review and we hope to see you again. Thanks, Super 8 in Jacksonville
3 out of 5
Recommended
for Everyone
by joe

Decent hotel for the price.

Posted Jun 28, 2013
Pros: Everything worked.
Location: Walmart nearby. Just off hwy.
Room was clean. Facilities were dated but worked well (I.e. a/c looked worn but kept cold). Breakfast is a traditional ontinental breakfast. Overall a nice place.
Comment from Hotel Management
Jul 6, 2014 by sandra, Hotel Management
Joe, We are glad you enjoyed your stay here at the Super 8 and we hope to see you again in the near future. Thanks, Super 8 in Jacksonville
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 25, 2013 on Hotels.com